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Apple updating its Maps with user corrections every day at 3 am Eastern - Page 2

post #41 of 72

When maps first launched Apple didn't even have an entire toll road on it. Always irked me when visiting my parents, it would show us driving through empty fields. Reported several times over the past two years, no changes. It's not a difficult thing to verify either - there's a whole website with plans, maps, and documents about it.

 

I noticed a week or two ago that the road now shows up; obviously something has cleared the backlog.

post #42 of 72
Quote:
Originally Posted by Suddenly Newton View Post



Know what Google calls their beta software? "Beta."



Know what Apple calls their beta software? "Version 1.0"



Know what Microsoft calls their beta software? "New and improved version 2.1" lol.gif

 



I really wondered why Apple didn't call this a beta when it first arrived. That would have caused far less complaints. Look at the two years that Siri was called a beta. So it wasn't as though there wasn't a recent precedent. In fact, Siri was still being called a beta a year after Maps came out.
post #43 of 72
Quote:
Originally Posted by melgross View Post

Quote:
Originally Posted by Suddenly Newton View Post



Know what Google calls their beta software? "Beta."



Know what Apple calls their beta software? "Version 1.0"



Know what Microsoft calls their beta software? "New and improved version 2.1" lol.gif

 



I really wondered why Apple didn't call this a beta when it first arrived. That would have caused far less complaints. Look at the two years that Siri was called a beta. So it wasn't as though there wasn't a recent precedent. In fact, Siri was still being called a beta a year after Maps came out.

I noticed Apple sometimes fails in a big, splashy way (Maps, MobileMe, FCPX), but steadily improves their software in a most quiet, low-profile manner. It really needs to be the other way around.

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post #44 of 72
Quote:
Originally Posted by JLvh View Post

Here in Atlanta a major exit/connection between to highways that opened several weeks ago was on Google maps the day after it opened. Has yet to show up on Apple Maps

Apple Maps still doesn't have the 400 flyover bridge?  :???:

post #45 of 72

I use Apple Maps exclusively (I refuse to install google apps on my devices), and it works well for the most part (excellent UI and directions). But there are some very frustrating, and fundamental flaws. I currently live in a large US city (Houston) and twice recently I have made a basic search and was sent to some location in a foreign country. I searched "top golf" and was taken to England; I searched for "813 saint emmanuel" and was taken to Belgium. Sometimes if I type in the name of my city I'll get the correct result, other times not. I reported these a couple weeks ago but no corrections yet, although I did use a bit of an angry tone, so maybe the recipient wasn't particularly motivated to help me out. (Hopefully they do make these corrections though, as these are two very popular locations in Houston, the first being a great combination of driving range, food, and booze, the second being the location for the Houston food truck park).

   

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post #46 of 72
Quote:
Originally Posted by melgross View Post
 
And that would add another layer, which means time, to the process. In the long run, it might not save them any money either.

If that were the case -- especially for a trivial task such as checking whether an address is right, against some global database or set of databases -- a considerable, and very successful outsourcing industry (that performs far more sophisticated tasks for many dozens of sophisticated companies similar to Apple) would not exist.

 

Moreover, it's not as though Apple does no outsourcing.

post #47 of 72

I noticed the report a problem options have been greatly improved in iOS 8 beta too. Finally!

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post #48 of 72

Nope

post #49 of 72

That is exactly why I literally never use Apple Maps on the phone. The maps are fine, directions too. But the SEARCH, ie getting from an address to a point on the Apple Map is just really bad. This is where Google - the search company - is clearly years ahead. 

And your examples are the norm more than anything else.

post #50 of 72
In Australia, Maps still has fundamental systematic flaws.

Whole towns are not labelled. As you zoom into a region, Maps will show you a random small suburb as if it were a city. And not show you the city. Not show you ANY of the cities and tows in the region. But show you a random suburb from one or two of them.

Regional council areas (shires) are often shown with a location marker as if they are a town. Often the regional name does correspond to any city/town/suburb, and the location marker is sitting in an empty tract of forest.

For the average user, basic problems like these greatly undermines confidence in a map. You start using it and quickly your basic concept of a region (the large cities and towns, for starters) isn't reflected on the map, you doubt if it knows the small details.

And yeah, search results are bizarre. Search for such simple generic things, and get results in another country.

All reported, see what they can do.
post #51 of 72
Ok, definitely good news. But if I understand this correctly it doesn't mean that user corrections will be adapted within one day but just that it updates once a day. So that still could mean quite some time between your report and the fix. Could well be just smaller batches once a day instead of larger batches once a week. Which wouldn't actually solve the update speed between report and fix persé or just a tad.
post #52 of 72
I have made updates to Google Maps weeks ago and they still have not fix them. I still do not understand how they get business locations wrong. My tomtom find them but my android phone running google maps can not see to find places which have been at the same location since they open many years ago.
Edited by Maestro64 - 7/1/14 at 2:12pm
post #53 of 72
Quote:
Originally Posted by nicwalmsley View Post

And yeah, search results are bizarre. Search for such simple generic things, and get results in another country.
 

I never understood this about both Google Maps and Apple Maps. If you are zoomed into an area and initiate a search, it should warn you if your search is going to move to a new location more than, let's say, twice the distance of your current zoom level. If you are looking for a type of business, it should say something like "There are no matches near your current view. The closest location is x miles away." As it is now, it could take you to a completely different location miles from where you were exploring, requiring several minutes to manually return to the previous location and zoom level.

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post #54 of 72
Quote:
Originally Posted by Apple ][ View Post

I notice that some people still like to poke fun at Apple maps when it is mentioned, and those same ignoramuses need to be made aware that their outdated memes and stupid jokes are incorrect, but that probably wont stop them of course, even if they are made aware of new facts.
I agree that it probably won't stop them. I see people spout tired and outdated Android memes/jokes here all the time. New facts seem to have no bearing when there are old facts that better suit their agendas.
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post #55 of 72
I had not submitted any problems for a while, but Apple has added a new option for you to be notified when the problem has been fixed. I submitted four problems 13 days ago, and I received a notice 7 days later that one of the problems had already been fixed. (The other three have not yet been fixed.)

Given that I have not seen any changes being made to correct problems I reported a year or two ago, this represents a huge improvement. I hope this responsiveness will continue!
post #56 of 72
Quote:
Originally Posted by DroidFTW View Post

I agree that it probably won't stop them. I see people spout tired and outdated Android memes/jokes here all the time. New facts seem to have no bearing when there are old facts that better suit their agendas.

 

Wow, that's crazy. What kind of an evil spirited person would ever spout tired and outdated Android memes & jokes here? :wow:

post #57 of 72
Quote:
Originally Posted by DewMe View Post

Why Apple gets vilified for their bugs more than any other company is a mystery.

 

If you market yourself as a premium company and charge premium prices, you better deliver a premium product.  Apple charges a premium for their products and services because they "just work" and that's been their marketing strategy for a long time now.  They promote themselves as someone who waits until things are just right before they release a product to the masses.  Apple Maps was FAR from a premium product when it was released.  That's why Apple got vilified so much.  Well, that and the fact that they took away the better option from it's users while forcing their inferior solution onto that user base.  All that said, most of my Apple using friends are now very satisfied with the current state of Apple Maps.  We live in a very large metropolitan area in the US and Apple Maps can almost always do what they need it to.  There are still rare occasions where it can't, but those times are very rare and they have Google Maps as a backup for those occasions.

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post #58 of 72
Does anyone know if the app for both iOS & OS X has been updated to where we have more routing options when we wish to avoid highways, toll roads, ferries and dirt roads, etc.? The freeway is very congested most of the times when I leave to start my swing shift, that I sometimes have to resort to Waze or Google Maps since both the OS X and iOS Maps app versions does not have these routing options. The inclusion of them would make the app so perfect that I would consider deleting both Google Maps and Waze.
post #59 of 72
In north texas i have had no major issues with maps. I routinely use siri for maps now since i hate typing for maps info. Both siri and maps seems to get me where i want to go without issues. Considering deleting the google maps app but havent brought myself to do it... "Just in case" i am travelling and apple can't hack it.

Google has been doing for longer but apple will catch up fast...
post #60 of 72
Quote:
Originally Posted by PatchyThePirate View Post

I use Apple Maps exclusively (I refuse to install google apps on my devices), and it works well for the most part (excellent UI and directions). But there are some very frustrating, and fundamental flaws. I currently live in a large US city (Houston) and twice recently I have made a basic search and was sent to some location in a foreign country. I searched "top golf" and was taken to England; I searched for "813 saint emmanuel" and was taken to Belgium. Sometimes if I type in the name of my city I'll get the correct result, other times not. I reported these a couple weeks ago but no corrections yet, although I did use a bit of an angry tone, so maybe the recipient wasn't particularly motivated to help me out. (Hopefully they do make these corrections though, as these are two very popular locations in Houston, the first being a great combination of driving range, food, and booze, the second being the location for the Houston food truck park).
Agreed with all of this. Same kind of experiences.
post #61 of 72
Quote:
Originally Posted by DroidFTW View Post


Personal attacks without a single counter argument included or any point at all outside of Ad hom.  Great contributions folks...  1oyvey.gif  

There was no argument to counter. Your post was not worthy of anything more or less.

You could start by providing an argument or facts to back up your claim that: (I) Apple 'markets itself as a premium company'; and (II) Apple 'charges premium prices.'

Btw, what is the price of Apple Maps?
post #62 of 72
Quote:
Originally Posted by anantksundaram View Post


There was no argument to counter. Your post was not worthy of anything more or less.

You could start by providing an argument or facts to back up your claim that: (I) Apple 'markets itself as a premium company'; and (II) Apple 'charges premium prices.'

Btw, what is the price of Apple Maps?

 

My mistake.  Apple is not a premium company and is known for their low, low prices.  :???:

 

As for the cost of Apple Maps, it'll just cost you the price of some Apple hardware as it's not available on any other platform.  Anyone who would claim Apple Maps is free would be a fool (not that you're claiming that Apple Maps is free).

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post #63 of 72
Quote:
Originally Posted by anantksundaram View Post

Btw, what is the price of Apple Maps?

Apple Maps can be regarded as part of the operating system. Map links are hard-coded to open in Apple Maps,  and the app receives updates through iOS images rather than through the App Store. The ability to run Apple Maps in particular is part of what you are paying for when you buy an iPhone. 

post #64 of 72
Quote:
Originally Posted by DroidFTW View Post

As for the cost of Apple Maps, it'll just cost you the price of some Apple hardware as it's not available on any other platform.  Anyone who would claim Apple Maps is free would be a fool (not that you're claiming that Apple Maps is free).
So alternate mapping solutions don't require any investment in hardware? What a revelation! I know I shouldn't feed the trolls, but this was just too easy.

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post #65 of 72
Quote:
Originally Posted by gwmac View Post
 

When maps was first launched I think back then I was on my 4s. I was interested to test both Siri and Maps so just asked Siri to "Take me to McDonalds" as a test. There is one about 1.5 miles down the road from me with hardly any turns. For some reason the route maps used wanted me to drive past the McDonalds for another mile and and half, then turn around. The total trip was 4.3 miles instead of the 1.3 miles it should have been. I reported the problem way back then. I just checked again when I read this story and did the same test and it is still giving me the same error. You can see the pin below which is correct. No reason at all to drive past and make a circle like it shows and suggests. Luckily I know better but the same things has happened in cities where I am unfamiliar with roads. 

 

 

 

 

To its credit, Maps is just trying to give you time to rethink your decision to eat at McDonalds....

post #66 of 72
Pros with maps:
1. Smooth
2. Integrated very well with the system
3. Looks an works great in directions mode

Cons (all of which are beaten by Google):
1. A lot of ancient map data
2. Mediocre satellite pictures
3. Lack of widespread 3D
4. Lack of contrast in vector mode. (White streets on bright beige... poor design choice)
5. Yelp aka poor poi information. Yelp isn't even a worldwide service.
6. The vegetation data is mostly very poor.
post #67 of 72
Originally Posted by palegolas View Post
Cons (all of which are beaten by Google):
3. Lack of widespread 3D

 

In what way?

post #68 of 72

Well, a large supermarket and historical park that I notified them of upon launch was added yesterday. Only took them just under two years, great that they finally bothered to get around to it just a shame that they did not increase their staff levels and get this sorted a LONG time ago.

 

I will consider using Apple Maps again now, the more people that use it the better the data should get. It's just a shame that they cocked up so badly at launch, none of my family use it due to the bad first impression on launch.

 

Those who bitched in the USA on launch have no appreciation of just how bad it was outside of the States.

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post #69 of 72

every day @ 3AM Eastern -- also known as every day at midnight (Apple, Pacific time)

post #70 of 72
Quote:
Originally Posted by signal1 View Post
 

 

 

To its credit, Maps is just trying to give you time to rethink your decision to eat at McDonalds....

It the predecessor to the health-kit in action. Learned what was bad for your and trying to keep you form harming yourself.

 

But Apple Maps does not have the corned in these kinds of errors I seen Google Maps do far worse and the interesting thing I have been using Wazes for over a year and it was very good until recently and it looks like Google Maps error have creeped into an otherwise decent product.

post #71 of 72
Quote:
Originally Posted by DroidFTW View Post
 

Personal attacks without a single counter argument included or any point at all outside of Ad hom.  Great contributions folks...  :no: 

 

You are mistaken: it's a general diagnosis, not an "attack."

Don't take things so personally. It's the Internet.

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post #72 of 72

In Evansville, Indiana, Apple Maps shows POI for St. Mary's Medical Center and the Evansville State Hospital and has both of their entire campuses colored pink in Standard View.  However, neither of the two campuses of the other major hospital in the city, Deaconess Hospital and Deaconess Gateway Hospital show up at all, the campuses aren't colored pink and there isn't even a Red Cross POI symbol for them.  Note that these are not clinics, but major emergency and intensive care facilities.  If I search in Maps for "Deaconess Hospital", the result I get is "Deaconess Hospital Airport" which is what I assume they are calling the hospital's helicopter pad.  I have submitted these under "Report a Problem -> Information is missing".  I'm curious to see if, when, and how completely this problem is fixed.

 

Interestingly enough, they have every public and private golf course in the city thought.

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