As person who has gone into a number of apple store and have gotten support for them, I can see why they may not get timely breaks. There has been a few time when they were trouble shooting a problem I was in a for a few hours and the person stay with us the entire time or was jumping back and forth between people help them. Now imagine if someone was helping you and they said sorry it is may break and walked away.
I am glad they stayed until the problem was solve, that is great customer service.
I had this happen to me in a grocery story a few times and I was not happen the cashier just said they were leaving and someone would be there to help because it was their break time.
If these people want timely breaks and stuff go work a union shop and see how well they goes.
It also appears a majority of these people are not longer working for Apple so either they realize it was not the place for them and left which is their right, or the were left go because they did not do what they need to earn their paycheck, either ways they just crybabies
Are all of these folks hourly workers or is it a mix of salaried and hourly?