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Apple ignores calls to fix 2011 MacBook Pro failures as problem grows

post #1 of 154
Thread Starter 
Owners of early-2011 MacBook Pro continue to report GPU-related system failures, but Apple has yet to acknowledge the problem as widespread and, according to informed sources, is not planning a replacement program to remedy the issue.

Image showing early-2011 MacBook Pro graphics issue. | Source: Apple Support Communities forum member "Andy_Gee"


People familiar with Apple's internal repair network have informed AppleInsider that the company has no immediate plans to initiate a replacement program for early-2011 15-inch and 17-inch MacBook Pro models suffering from systematic crashes and graphics failures seemingly related to the laptops' discrete AMD-built GPUs.

While not yet pervasive, some lower-tier Apple employees are aware of the situation. One Hong Kong Apple Store Genius, for example, has taken to directing out-of-warranty customers to third-party repair companies in lieu of official orders on how to handle the problem. According to multiple customer reports, local representatives in the U.S. and other countries are handling the matter in much the same way.
Sources say Apple is not expected to initiate a replacement program for affected early-2011 MacBook Pro units in the near future
Apple Authorized Service Providers are also seeing an influx of broken machines, sources say. In some cases, Apple has escalated AASP requests for further investigation up the chain and at least a handful of repair network managers have been informed of the issue.

The total number of affected MacBook Pros is unknown, though one third-party service provider estimates recent repair intake for this specific problem stands at about ten laptops per week. Despite the case load, Apple is disinclined to take remedial action to curb incoming repairs, such as a replacement program.

Known internally as a Quality Program, Apple's takeback, replacement and exchange initiatives are only activated in the event of severe, widespread or potentially dangerous hardware failures. A rare occurrence, the most recent program dealt with overheating Euro-spec 5W USB adaptors in June.

Problems first cropped up in October 2013 when MacBook Pro owners began to complain of sudden system unrecoverable system crashes though to stem from GPU issues. A few months later in May, reports of failures spread significantly, an alarming trend that continues today. The rate of reported failures could even be accelerating, one person said.

Apple could not be reached for comment on the matter.


Early-2011 MacBook Pro discrete AMD GPU. | Source: iFixit.com


As noted in previous reports, the GPU issue might present itself onscreen as visual artifacts, banding or a blank screen. What triggers the failure is unknown, though a common thread seems to be graphics-intensive operations like watching high-definition videos and performing processor-intensive operations in digital media programs.

Affected MacBook Pro owners have taken to Apple's Support Communities forum, with one of the longer threads racking up well over one million views and 7,611 replies since February 2013. Others have signed a Change.org petition asking Apple CEO Tim Cook and SVP of Software Engineering Craig Federighi to fix or replace MacBook Pro units subject to the "manufacturing defect." With 7,920 supporters, the petition needs another 2,080 signatures to reach its goal.

For those few who still have an active extended AppleCare Protection Plan, failures pose more of an inconvenience than a dilemma, but out-of-warranty users must pay to have their MacBook Pro repaired. Since the AMD graphics chip is soldered onto the logic board, Apple or an authorized service provider must replace entire part. Not a cheap fix.

As many three-year AppleCare warranties for the early-2011 MacBook Pro are likely expired, the chances of Apple introducing a replacement program are slim. Going forward, owners with faulty hardware will have two options: pay out-of-pocket for a replacement board or scrap the laptop as broken.
post #2 of 154
2011? That's beyond the normal warranty.

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post #3 of 154
Quote:
Originally Posted by SpamSandwich View Post

2011? That's beyond the normal warranty.

 

So were the 2008 Macbook Pro's with the nVidia graphics card issue but Apple still replaced those well beyond the warranty time period.

post #4 of 154
Quote:
Originally Posted by SpamSandwich View Post

2011? That's beyond the normal warranty.

True, but catastrophic GPU failure a few years down the road isn't expected when buying a pricey laptop. And the fact that so many people are affected seems more like faulty hardware versus being a simple fluke.
post #5 of 154
this is a bunch of BULLSHYT!!!! APPLE WELL DAMN KNOWS HOW MANY OF US ARE AFFECTED!!!
ITS CALLED A DATABASE QUERY and the "GENIUSES" can easily search this criteria and assemble a concrete list of these machines.. COME ON TIM COOK I am now including APPLE in the DELL, HP, COMPAQ HEAP!!! their old admirable gloss of being the BEST is no longer applicable.. WE NEED A CLASS ACTION SUIT!!! my machine has had the motherboard replaced 2x twice and i am now out of my 3 year APPLE-I-DONT-CARE anymore warranty%u2026

THIS SUCKS AND NEEDS TO BE ADDRESSED!!! COME ON APPLE INSTEAD OF PAYING YOUR SHAREHOLDERS 3.6 BILLION back how about taking care of your hardcore base I have been advising my clients for 25 plus years that APPLE IS THE BEST AND ONLY BUY APPLE .. but not anymore -- you have now entered the DELL UNIVERSE and are just a cheap clone of yourself..
post #6 of 154
Quote:
Originally Posted by SpamSandwich View Post

2011? That's beyond the normal warranty.

 

yea mr rich guy- not when you pay $2000.00 for a pro machine you plan on using for more than 3 years!!! and the machine has an OBVIOUS FAULTY GRAPHICS CHIP THATS FAILING!!! but figuring  APPLE they are probably waiting for AMD to eat the costs and then they will address this issue.. I just hope that my machine last long enough before it DIES!!! this is UNACCEPTABLE we are spending thousands of dollars here for top of the line macbook pros not $250 chrome books or $350 DELL LAPTOPS ...

post #7 of 154


Computers aren't supposed to fail under normal use as soon as the warranty expires. It's an extremely common design flaw in AMD dedicated laptop graphics cards of that era, and most manufacturers have offered replacement programs. The solder was weak  on the GPU and it becomes disconnected to the motherboard and requires being reflowed. Apple tells you to pay $600 or put your computer in the oven at 375ºF for 8 minutes, two things that are messed up.

post #8 of 154
I hope Apple takes responsibility of this because a Mac dying in a few years thus requiring a replacement board that then fails again is not a solution. I know several people with this issue and it's ≈$500 to fix.

Quote:
Originally Posted by AppleInsider View Post


There's your problem; they put the chip in at a 45° angle¡



PS: @bitzandbitez, Pro Tip: You can edit your posts.

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post #9 of 154
Quote:
Originally Posted by Mazda 3s View Post

True, but catastrophic GPU failure a few years down the road isn't expected when buying a pricey laptop. And the fact that so many people are affected seems more like faulty hardware versus being a simple fluke.

A member of my family had a 2011 MacBook Pro.. It went in for repairs for various reasons over the years. Finally it gave out a month ago - they said it was the hard drive - they replaced it and assured her that would fix it..

Well -- she had to take the Calif. Bar exam on the Mac Pro like two weeks ago... The Mac crashed right in the middle of the test. She freaked ! She's not sure what will happen to her exam...

Meanwhile she went into an Apple Store here in Los Angeles. Her dad went with her. He was pissed she had the Mac in so many times for service and realistically it was never fixed.

He went to the store manager - reluctant at first - the manager looked at the history of the repairs - then finally concluded she'd refund the purchase price - so they got $1100 back on a three year old laptop.

She right away used that money to buy a brand new MacPro and paid the price difference... Then the manager said she'd give her free Apple care for 3 years to make up the cash difference she had to pay out of pocket..

Ok - I agree it's a bit obvious there is something grossly wrong with some of those Macs... Should a replacement program be offered ? Maybe. Why? Depends on the reasons.

But.... Name one other company that would completely refund your money THREE YEARS later...

While Apple is not perfect in every possible way let's face it - for some of us - they have come thru in the end - bottom line.
post #10 of 154

I smell a lawsuit? Anyone?

post #11 of 154

That's not a screenshot.  

post #12 of 154
Quote:
Originally Posted by orbitly View Post

or put your computer in the oven at 375ºF for 8 minutes, two things that are messed up.

What??????
post #13 of 154


I must have lucked out, no issues with my early 2011 MacBook Pro 13" to date.

post #14 of 154
Quote:
Originally Posted by Mazda 3s View Post


What??????


Maybe he or she meant 8ºF at 375 minutes. :lol:

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post #15 of 154
I truly find this surprising. My personal experience with Apple is that they've fessed up to problems and always taken care of customers. I've had three issues, outside of warranty, that were obvious issues and Apple took care of me each time. That is in big contrast to Dell which never owns up to anything.

This is why I've been loyal to Apple and why I never will buy a Dell again. I though Apple was smart enough to know it can take years to build up loyalty but you can lose it in a second. You pay a premium for Apple and what comes with it is this extra level of care and attention. But if Apple is getting out of that practice, it will be a shame. It would be the thing that would make me think twice about buying from Apple again.
post #16 of 154
I have an Early 2011 17" and a Late 2011 15" and they have BOTH had motherboards replaced due to faulty video cards - fortunately one of them is a work machine and was covered under AppleCare but I did not get AppleCare on my personal machine - and it cost me nearly $400.

I also have an older MacBook Pro with a Radeon 1600 chip that needs a motherboard replacement for full function - but works okay except for graphics intensive stuff - with the kernel drivers for the video chip disabled.
post #17 of 154

I have an early 2011 15" MBP, occasionally I get weird graphics artifacts, but either they go away or I restart/sleep+wake and it's fine. This would probably explain a lot so I'll start doing my backups more often. 

post #18 of 154
Mine broke in October last year. Luckily it was still under AppleCare, so Apple replaced the logic board.
post #19 of 154
Originally Posted by Mazda 3s View Post
What??????


I’ve actually heard of this working for resoldering and such.

post #20 of 154
Quote:
Originally Posted by SolipsismX View Post

I hope Apple takes responsibility of this because a Mac dying in a few years thus requiring a replacement board that then fails again is not a solution. I know several people with this issue and it's ≈$500 to fix.
There's your problem; they put the chip in at a 45° angle¡



PS: @bitzandbitez, Pro Tip: You can edit your posts.

EDIT: Sorry wasn't intending to step on the joke ... good one.

Seriously though ... My 2010 15" MBP i7 had the identical issue weeks before the extended warranty expired. I was fortunate to deal with the online tech support team out if Texas who replaced the motherboard. The MBP, now with an SSD running Mavericks is still runing likes champ. This was never an Apple hardware issue in my case, it was Nvidia's problem.
Edited by digitalclips - 8/13/14 at 5:33am
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From Apple ][ - to new Mac Pro I've used them all.
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post #21 of 154

Planned Obsolescence?

It's bad enough when the OS can't be updated and apps such as iTunes aren't backward compatible- now this?

 
Where's the new Apple TV?
 
 
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Where's the new Apple TV?
 
 
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post #22 of 154
I'm glad to see this report. I am also having graphics problems with my early 2011 MacBook Pro. It is not showing up on the inbuilt screen, but on an external Samsung screen connected via the thunderbolt port.

It mostly works OK, but there seems to be a particular shade of blue that sends the external screen crazy (File selection background in Finder). I thought it might either be another faulty connector (I already replaced that about 18 months ago). Or maybe it could be fixed by a firmware upgrade - sometimes firmware can get around hardware problems.

Here are some configuration details:

Graphics AMD Radeon HD 6750M 1024 MB
Serial Number C02FC07TDF91

AMD Radeon HD 6750M:

Chipset Model: AMD Radeon HD 6750M
Type: GPU
Bus: PCIe
PCIe Lane Width: x8
VRAM (Total): 1024 MB
Vendor: ATI (0x1002)
Device ID: 0x6741
Revision ID: 0x0000
ROM Revision: 113-C0170L-573
gMux Version: 1.9.23
EFI Driver Version: 01.00.573
Displays:
Color LCD:
Display Type: LCD
Resolution: 1680 x 1050
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
SyncMaster:
Resolution: 1920 x 1080 @ 60Hz (1080p)
Pixel Depth: 32-Bit Color (ARGB8888)
Display Serial Number: H9FS709370
Mirror: Off
Online: Yes
Rotation: Supported
Television: Yes

Intel HD Graphics 3000:

Chipset Model: Intel HD Graphics 3000
Type: GPU
Bus: Built-In
VRAM (Total): 512 MB
VRAM (Dynamic, Max): 10
Vendor: Intel (0x8086)
Device ID: 0x0126
Revision ID: 0x0009
gMux Version: 1.9.23

Thunderbolt Bus:

Vendor Name: Apple Inc.
Device Name: MacBook Pro
UID: 0x0001000A1CA0F5A0
Firmware Version: 22.1
Domain UUID: BD79F03A-6DB1-FD5A-BC73-CA2BBD039449
Port:
Status: No device connected
Link Status: 0x101
Receptacle: 1
Port Micro Firmware Version: 2.1.3
post #23 of 154

Is this headline designed to get clicks? Since when has Apple officially "ignored" calls? It may be that they are still evaluating the situation and working out a plan? AppleInsider, I'm disappointed by your click-baiting here. You've drawn a conclusion without much basis.

post #24 of 154
The repair for my Macbook Pro 17-inch Early 2011 was actually VERY CHEAP.

When my Macbook Pro's GPU failed after 3 years, and after the expiration of my Applecare warranty, I took my Macbook Pro to my Apple Store and after having the Genius examine it, I asked for Apple's $299 FLAT-RATE REPAIR.

Apple's $299 FLAT-RATE REPAIR is a HUGE BARGAIN - particularly for an out of warranty Mac.

The Apple Store ships it to one of Apple's main repair centers. There they examine the Mac in detail. And they will replace ANYTHING in it that is not up to spec.

For my Macbook Pro 17-inch Early 2011, Apple:
1. Replaced the motherboard with a new motherboard - with a new GPU
2. Replaced the entire HD LCD Screen with a pristine brand new one with new aluminium cover.
3. Replace the PCI ExpressCard cage with a new one
4. Found my OW Computing 16 GB RAM not up to spec (since Apple only officially supports 8 GB RAM for this model) so they took out my OW Computing RAM and placed it in an electrostatic envelope. Then the replaced it with Apple 8 GB RAM. And they returned the OW Computing RAM to me. Of course, I reinstalled the OW Computing RAM since I wanted and it works well with 16 GB RAM.

I got back my Macbook Pro in 4 days. It looks BRAND NEW. It works GREAT!

Note that I seriously doubt that Apple will do a recall for these Macbook Pro GPU failures. I think the vast majority of Macbook Pro 17 2011 continue to work without issues. Out of the 3 million Macbook Pro 17 2011s that were sold, only a tiny number of the Macs have the GPU problem.

Sure, these users are very vocal about their problem. After all, Apple users expect more. BUT they want Apple to rescue them rather than pay for an out of warranty repair. I read all the complaints. And it seems the ones who complain the most are the ones who are cheap and penny pinching. They want something for free. Yet they also purchased the most expensive computer - a Mac. This crybaby sense of entitlement just grates me. Real Apple users are never cheap or penny pinching. They only want the best computing experience. And they are willing and able to pay for it.

If you bought a car, it will only give you at most a 50,000 mile warranty. After that, any repair is YOURproblem. And for European cars like the BMW, those repairs are extremely expensive. This is why they are called enthusiasts cars. When you are an enthusiast, you don't complain about the cost. You only want the best driving experience. If you can't afford it, you wouldn't buy it in the first place - or you would get a better job or two to pay for it.

$299 is a CHEAP price to pay for a FLAT RATE major examination and overhaul of my Mac. Apple did more than just replace the motherboard, way more, over and above way more. I expect it to least another 3 years. I love it!
Edited by jameskatt2 - 8/12/14 at 8:54pm
post #25 of 154

I know someone who had the GPU in his 2011 15" fail in less than two years. Apple is simply replacing it with the same part, so people will likely find themselves in the same situation again.

post #26 of 154
Quote:
Originally Posted by Tallest Skil View Post
 
Originally Posted by Mazda 3s View Post
What??????


I’ve actually heard of this working for resoldering and such.

 

Nah.  Even if under the most magical conditions by the time a cold solder joint made a good connection under such a circumstance most of the other good solders would melt away, not to mention whatever else would melt and short out.

 

Now putting a clicking hard drive hard drive in the freezer, on the other hand...   :  )

post #27 of 154

They should recognise this. Apple laptops are too expensive to fail within 2-3 years.... 

 

However, the iBook G4 had massive problems with a similar issue and Apple ignored this, meaning users had to pay $1500 for new logic boards. 

Heaps of 68K and PPC Macs. Macbook Pro 13 Inch 2012. iPad 2. iPhone 4. 

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Heaps of 68K and PPC Macs. Macbook Pro 13 Inch 2012. iPad 2. iPhone 4. 

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post #28 of 154
Quote:
Originally Posted by gijoeinla View Post


A member of my family had a 2011 MacBook Pro.. It went in for repairs for various reasons over the years. Finally it gave out a month ago - they said it was the hard drive - they replaced it and assured her that would fix it..

Well -- she had to take the Calif. Bar exam on the Mac Pro like two weeks ago... The Mac crashed right in the middle of the test. She freaked ! She's not sure what will happen to her exam...

Meanwhile she went into an Apple Store here in Los Angeles. Her dad went with her. He was pissed she had the Mac in so many times for service and realistically it was never fixed.

He went to the store manager - reluctant at first - the manager looked at the history of the repairs - then finally concluded she'd refund the purchase price - so they got $1100 back on a three year old laptop.

She right away used that money to buy a brand new MacPro and paid the price difference... Then the manager said she'd give her free Apple care for 3 years to make up the cash difference she had to pay out of pocket..

Ok - I agree it's a bit obvious there is something grossly wrong with some of those Macs... Should a replacement program be offered ? Maybe. Why? Depends on the reasons.

But.... Name one other company that would completely refund your money THREE YEARS later...

While Apple is not perfect in every possible way let's face it - for some of us - they have come thru in the end - bottom line.

Unfortunately that does not apply to where I live where there are no Apple stores.

post #29 of 154
I have a 2008 and two 2011 MacBook Pro in my household. The 2008 had three repairs before they fixed the Graphic issues. Both 2011 MacBooks have had their motherboards replaced with graphic issues . I have had AppleCare, but you wonder how long are they going to last. The 2010 and 2012 MacBooks have been solid. This is a well known problem from Nvidia using the wrong compound for their solder balls. NVidia should man up and take care of the issues they have created. All semiconductor companies experienced these issues years ago and fixed them long ago.
post #30 of 154
When you charge a premium price, people expect a lot more from your company. And truth be told, when you buy a MacBook Pro 15", you're probably paying enough for them to give you another for one for free.
post #31 of 154
Quote:
Originally Posted by ijoyner View Post

I'm glad to see this report. I am also having graphics problems with my early 2011 MacBook Pro. It is not showing up on the inbuilt screen, but on an external Samsung screen connected via the thunderbolt port.

 

<Insert Samsung bashing remark here>

post #32 of 154

I have an early-2011 15" MBP and had the issue on several occasions.

 

I mostly run Windows as it is my work laptop, so I assumed it was something with faulty drivers. Then when the computer refused to boot, I took it to the service centre. Luckily it was under warranty, so they fixed it and I haven't seen the issue since.

 

But if it is widespread, I hope Apple does initiate a recall.

post #33 of 154
Quote:
Originally Posted by coolfactor View Post
 

Is this headline designed to get clicks? Since when has Apple officially "ignored" calls? It may be that they are still evaluating the situation and working out a plan? AppleInsider, I'm disappointed by your click-baiting here. You've drawn a conclusion without much basis.

 

Use your google skills to do a search for FAILED MACBOOK PRO'S 2011 and see for yourself the APPLE DISCUSSION BOARDS ARE LIGHTING UP LIKE XMAS TREES and they are ignoring this issue its more than likely in the 1/2 a million users by now and they did this to me back in 2007 when i paid almost 2 grand for a 15" Macbook Pro only to have to take in into servicing like 25 times in a 3 year period and they kept blaming it on my software (I am an IT tech for 25 years) and I would reformat my hard drive and reinstall my OSX multiple times over to be certain it was the software and they wouldn't admit it until NVIDA was sued by APPLE and forced to give them a $200 million dollar charge off to cover the repairs and I am betting APPLE is waiting for the shoe to drop on AMD's ASS so they eat the cost as well.. we just suffer in the meantime..  

post #34 of 154
I am utterly disgusted by Apple's lack of action so far. I am one of the owner of the affected units of the Macbook Pro that I bought in 2011. It is now lay dead as a paperweight at my house as I was charged over $1,000 to replace the logic board. With that money for a repair, which many of you mention is not a solution to the problem, I rather buy a new Windows PC. To be honest, I do not mind that Apple did not do a recall of my Macbook Pro, as mine has actually run out of warranty. However, I would really like to see them getting active in this issue, maybe posting some ideas on how to repair it DIY style, or even acknowledge that this type of Macbook is indeed problematic and informing customers to beware of buying this model.
post #35 of 154

I am utterly disgusted by Apple's lack of action so far. I am one of the owner of the affected units of the Macbook Pro that I bought in 2011. It is now lay dead as a paperweight at my house as I was charged over $1,000 to replace the logic board. With that money for a repair, which many of you mention is not a solution to the problem, I rather buy a new Windows PC. To be honest, I do not mind that Apple did not do a recall of my Macbook Pro, as mine has actually run out of warranty. However, I would really like to see them getting active in this issue, maybe posting some ideas on how to repair it DIY style, or even acknowledge that this type of Macbook is indeed problematic and informing customers to be cautious of buying this model. 

post #36 of 154
I'm a self-employed iOS and web developer. I bought my late 2011 MBP for over $3000 in December 2011. It worked without major problems until last week. It started as gfx glitches as shown by many screen shots. Then last Friday it did not boot at all with blue banding on the external display.

I payed extra for Apple Care and I'm a registered (paying) iOS developer. I pay extra for iCloud storage. I own several Apple devices. What pisses me off is that despite being a business customer/partner and an ambassador for Apple I did not get *any* benefits at the Apple Store. All slots were booked (by teens with smashed iPhone displays or Facebook problems). They first recommended me to come back another day. But I insisted and waited/hoped for a cancelled time slot. And after just 30 minutes I got help.

But the logic board was not in stock so the repair would take 5-7 days. This is a disaster for my business! I'm loosing money every hour. I thought Apple Care would help here and reduce the down time, but the only thing it gave me was free repair. That's ok but I expected a little more.

The Apple Store guy gave me an "Apple Joint Venture" folder and told me next time I buy a computer I should pay even more to get benefits like free backup computer while waiting for repair. I went home from the Apple Store very disappointed.

But I felt better later that day when I managed to restore the backup on a spare Mac Mini, so I only lost a day. I'm now up to (reduced) speed again and coding iOS and web apps almost like before the crash. But I really miss my MBP and I hope I will get it back soon.

Lessons learned: Keep a spare Mac available and make sure your backups are current. It's very easy to restore the backup onto a new computer.
post #37 of 154
I got through 3 of those bastard machines with the same problem. I was furious with Apple. They denied ever encountering the issue and said "As you have broken 3 of them, it's likely something you are doing" Grrrr
post #38 of 154

In the absence of any real numbers as to how many MBPs are affected, I'll give Apple the benefit of the doubt that the issue is still being evaluated. In light of what else is going on, this may not be Apple's highest priority right now. I also figure that there is no other computer manufacturer on the planet who would even consider replacing three year old computers, manufacturing error or not. Still, I hope Apple does the right thing* for the owners of affected MBPs.

 

 

 

* Note to TS: I define "right thing" as repair, replace, or credit towards purchase of a new device.

"You can't fall off the floor"   From 128k Mac to 8GB MBP

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post #39 of 154
Quote:
Originally Posted by bitzandbitez View Post

this is a bunch of BULLSHYT!!!! APPLE WELL DAMN KNOWS HOW MANY OF US ARE AFFECTED!!!
ITS CALLED A DATABASE QUERY and the "GENIUSES" can easily search this criteria and assemble a concrete list of these machines.. COME ON TIM COOK I am now including APPLE in the DELL, HP, COMPAQ HEAP!!! their old admirable gloss of being the BEST is no longer applicable.. WE NEED A CLASS ACTION SUIT!!! my machine has had the motherboard replaced 2x twice and i am now out of my 3 year APPLE-I-DONT-CARE anymore warranty%u2026

THIS SUCKS AND NEEDS TO BE ADDRESSED!!! COME ON APPLE INSTEAD OF PAYING YOUR SHAREHOLDERS 3.6 BILLION back how about taking care of your hardcore base I have been advising my clients for 25 plus years that APPLE IS THE BEST AND ONLY BUY APPLE .. but not anymore -- you have now entered the DELL UNIVERSE and are just a cheap clone of yourself..

I can see you have a caps lock keyboard problem too.

I'm typing this on a first-generation Intel CPU MBP... 2005 I think??? It just won't stop working... Great product. I'd recommend.
"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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post #40 of 154
Quote:
Originally Posted by jameskatt2 View Post

The repair for my Macbook Pro 17-inch Early 2011 was actually VERY CHEAP.

When my Macbook Pro's GPU failed after 3 years, and after the expiration of my Applecare warranty, I took my Macbook Pro to my Apple Store and after having the Genius examine it, I asked for Apple's $299 FLAT-RATE REPAIR.

Apple's $299 FLAT-RATE REPAIR is a HUGE BARGAIN - particularly for an out of warranty Mac.

The Apple Store ships it to one of Apple's main repair centers. There they examine the Mac in detail. And they will replace ANYTHING in it that is not up to spec.

How far back will Apple go with this great deal? For some reason I've never heard of it and Steve Jobs always used to call me with what was going on...
"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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"That (the) world is moving so quickly that iOS is already amongst the older mobile operating systems in active development today." — The Verge
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