Hello all. This one has me stumped and I could use some help.
A friend of mine who is almost 90 years old lost her husband 2 years ago and inherited his iPhone 4. The phone and the Apple ID was her husband's. She does not have his password so she can't even update the apps on her iPhone 4. She's been taking photos and keeping them on the iPhone 4. She has never used iTunes to back up or store any of her apps and data nor, of course, can she use iCloud, again due to her late husband's account not being accessible by her and, I suspect, because iCloud wasn't around when her husband first bought the iPhone 4.
She is eager to get "her own" iPhone 6 when it is available. This will, of course, solve many problems since she'll have her own, new account and password. She can certainly download any free apps she currently has on the iPhone 4 to the iPhone 6 but I just know she is going to want her photos and other data transferred to the new iPhone 6.
Should I simply have her make an appointment with the Genius bar to have them assist her with these issues or is there a simply way for me to help her out? Would it make sense for me to set her up on her PC with iTunes, back up everything from her iPhone 4, and then transfer the backup to her new iPhone 6 or will that get sticky? (Perhaps, again, iTunes would require her husband's missing Apple ID and Password.)
Thanks for your input!