Originally Posted by dongolbeck
Your smug attitude and total lack of caring is typical to Apple entire demeanor!!!!!!!!!!!!!!
I don’t understand your problem. Apple is incredibly popular and employs a limited number of people in a limited amount of store space. If the soonest troubleshooting appointment that could be made was three days out, then that’s representative of the aforementioned popularity.
Apple batteries have a warranty separate from the computer in which they reside. If it is defective in a way caused by construction or assembly, you receive a free battery. If it holds less than 70% of its initial charge in under 300 cycles, you receive a free battery. Anything else is not covered by the warranty. Every computer company does this.
Apple has a flat repair fee for most problems. As you told us nothing about your actual problem, we can’t judge whether the pricing you were quoted was accurate. We can also only assume that you went through every available channel (asking managers, bosses, etc.) in finding the best price.
Additionally, you have also solved the problem in a way cheaper than you were quoted. Assuming the above happened as we assume, what’s left as an issue? You had a bad experience with a single employee but got it resolved. No big deal.
Zero reason to start throwing FUD around about how you’ll “never buy from them again”.