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Concerns mount over iPod nano LCD durability

post #1 of 101
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A significant number of early iPod nano adopters are waging concerns and complaints about the durability of new players, claiming the LCD screens are easily scratched or broken with minimal abuse.

The issue has spurred a flurry of first-hand reports from disgruntled customers on Apple's support forums and also fueled the creation of websites like www.flawedmusicplayer.com, which urge Apple recall the product.

In an email to the website, one iPod nano owner wrote: "On Monday morning, I dropped it in my pocket on the way to work, and when I took it out to show it to all my friends, the LCD was cracked."

Another customer said: "Last night I broke my 2GB black iPod while it was simply sitting in my pocket. I was destroyed over it considering I sacrificed my whole paycheck for it."

Over on Apple's support forums, the company appears to be deleting comments concerning broken iPod nano LCD screens as they appear. Still, one thread dedicated to the iPod nano includes nearly 500 posts chronicling the ease in which the LCD can become severely scratched or damaged.

"I received my black 4GB nano on the 23rd (of Sept.) and already it looks like it's been through a sandpaper factory," said one customer. "Like many other users I have been very careful with it and it has not been in any pockets with anything else."

Says another customer, "I bought the black 2GB at Best Buy four days ago and have used it once. I held it in my hand and the thing looks awful. It was my first iPod and I am bummed."

The iPod nano's screen is arguably its most critical component, as it provides a means to navigate playlists and display full-color photos.

"The nano screen is just as vulnerable as any other iPod LCD, however I feel that the public impression is that you can carry these in your back pocket or just toss them inside of a book bag and not worry -- this is far from the truth," said Ryan Arter, president of iPodResQ, a company which offers LCD replacement services for the nano.

Already iPodResQ is receiving more nano LCD repair requests than it had initially expected. As of last Thursday the company said it was dealing with hundreds of LCD damages, with demand steadily increasing from day to day.

"We replaced the first [iPod nano LCD] the day after they were released, and frankly I never anticipated that," Arter said. Demand for nano LCD repairs through iPodResQ has since escalated, causing a shortage of the replacement LCDs and forcing the company to raise the cost of its repair service from $99 to $145.

So far Apple has made no official comment on the issue and its retail store and phone support employees have told iPod nano owners that their LCD damage is not covered under warranty. Some customers are having a tough time digesting this response because they feel Apple had implied that the player was durable enough for everyday use and storage "in your pocket".

During the Sept. 7th unveiling of the iPod nano in San Francisco, Apple chief executive Steve Jobs pulled the player from his front pocket and declared: "1,000 songs in your pocket and impossibly small."
post #2 of 101
It's a small (extreeeemely thin) electronic device, what else did they expect?
post #3 of 101
True but,

Quote:
Originally posted by AppleInsider
... its retail store and phone support employees have told iPod nano owners that their LCD damage is not covered under warranty.

Just WTF IS covered under warranty!?
post #4 of 101
I missed that the first time through... I wonder if there was any reason to do this (other than to be cheap).
post #5 of 101
I don't see how it's any different from the other iPods. My U2 B&W iPod seemed to get scratched the minute I took the plastic off of it, but it's for music so it only bothers me when I am thinking about it, and not listening to it. However, I bought a baby sock set and use that to cover it, it seems to keep it from scratching some more. Something I'll consider since I was thinking about a new iPod.
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post #6 of 101
Lupa, you had it right the first time.

Quote:
Originally posted by Lupa
It's a small (extreeeemely thin) electronic device, what else did they expect?

It's common sense. Why should Apple have to replace broken LCDs because a user is lacks the common sense necessary to care for their $250 investment? Seriously, haven't these people ever heard of a protective carry case? If I were to spend $250 on anything, I would do everything I could to make sure it remained in pristine condition for as long as physically possible. I would never even think to just throw a Nano in my pocket or into a bag, unprotected.
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post #7 of 101
i fear that if this continues, they'll be no different from micrsoft. i can't believe that apple is royally scr**ing everybody.

i am totally pro apple, but they have been a bit uncomprehensible with the realse of the nano and the rebates. i had trouble with the rebate offering. why would you want to take advantage of a student. that's just wrong.
post #8 of 101
Quote:
Originally posted by Lupa
It's a small (extreeeemely thin) electronic device, what else did they expect?

First of all, something so thin needs to be durable. Steve Jobs himself pulled it out of his pocket. That's what the motive is behind having such a small device. People are complaining they break too easy just putting it in your pocket. Apple's not going to win this one.
post #9 of 101
I agree that it's up to the consumer to realize that plastic devices will get scratched when rubbed against hard objects (no innuendo intended) and to take precautions against this type of damage. I mean, would you rub your keys against the screen of a brand new LCD display? Then why would you treat your iPod any differently?

That said, I think it'd make sense for Apple to put a blurb on the box stating that iPods are not scratch resistant, nor is such damage covered under warranty, and that owners should invest in a protective cover if they want to avoid this type of damage. Just to cover themselves against lawsuits from people who want to be compensated for the fact that they lack critical thinking skills.

Either that or develop a military-grade iPod and charge accordingly for it. I can see pink camoflage being a hot seller.
 
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post #10 of 101
I don't own a nano, but after I read some of the posts in apple's discussion forum I wanted to see just how bad these scratches were. So I went to my local Best Buy which carries the nano. This device sees more action and abuse than any of these people complaining and it was nearly scratch free. I asked the rep behind the counter how long they have had it out on the shelf. "Couple weeks".

I used the nano.. moved my finger across it, used it like a normal person would and placed zero scratches on it. Now.. there were some scratches on it, but they were very small and nowhere near the extent that people are describing and I was easily able to still read everything on the screen flawlessly.
post #11 of 101
Quote:
Originally posted by Rhoq
It's common sense. Why should Apple have to replace broken LCDs because a user is lacks the common sense necessary to care for their $250 investment? Seriously, haven't these people ever heard of a protective carry case? If I were to spend $250 on anything, I would do everything I could to make sure it remained in pristine condition for as long as physically possible. I would never even think to just throw a Nano in my pocket or into a bag, unprotected.

I definitely see what you mean, it's ridiculous to just toss something like that around. Also, complaints about the scratches are just anal and pointless. If we can completely chalk up these LCD problems to user neglect and (properly manufactured/assembled) fragile parts, then by all means, let the users deal with it. I just think it is slightly odd that there aren't any other widespread component failures being brought up. Maybe there are component issues which Apple should take responsibility for. [this is referring to the actual lcd, not casing or cosmetics] Either way, it's worth looking into, apple is not perfect (example: logic boards).
post #12 of 101
Quote:
Originally posted by hkbaq
i fear that if this continues, they'll be no different from micrsoft. i can't believe that apple is royally scr**ing everybody.

i am totally pro apple, but they have been a bit uncomprehensible with the realse of the nano and the rebates. i had trouble with the rebate offering. why would you want to take advantage of a student. that's just wrong.

You're lucky you get a rebate. Now THAT'S just wrong.
post #13 of 101
I just find it a bit shady that they would be deleting all posts related to this from their support forums.
post #14 of 101
It's interesting that most people complaining noticed the crack after putting the nano in one of their pockets. Now, they all say that their nanos weren't under pressure and that their pockets weren't tight, yada yada, but if indeed the nano screen will get so royally screwed up by putting it into a pocket without subjecting it to any pressure or impact (say, bumping into a subway handrail while commuting precisely where one kept the nano in a "loose" pocket), then there should be accounts of such things happening "outside" of pockets.

But, so far, all these cracks happened mysteriously while the nanos were in these people's pockets.

Now, I know from experience that you are more oblivious of gadgets when they are kept in pockets or bags. Heck, I've rammed my shoulder bag with my laptop in it into corners of desks etc. more than once or twice. People are good at steering their bodies away from objects, but often it's a close call (hence, the bumping of your pinky-toe on the corner of your dresser every once in a while).

My bet is that these cracks are happening in such circumstances, where the nanos *are* being put under pressure or being impacted but the owners don't realize it. After all, if the nanos are so fragile as to fracture with no pressure or impact, then we should be getting reports of nanos screens that cracked while someone was browsing through their music library.

Just a thought I had. Not intending to be an Apple apologist, btw. I have my share of gripes with Apple products and have gotten replacements for more than one thing in the past (iBook logic board, iPod battery, etc.).

R
post #15 of 101
Call me crazy but this whole thing smells like organized FUD.

Sure there are probably some valid complaints amongst this. But I suspect that the MS & Creative FUD machine is using this "weakness" and blow it out of proportion, hoping to hurt Apple's sales. (Because, at this point, this is the only thing that they can do)

Did you guys read the article on Thurridiot's site where MS execs are talking about Apple at some event?

One exec praised the nano, then told everyone that his nano stopped working after one day, and everyone laughed. He said "It looks like they have some moisture problem" and everyone laughed again. So as you can see the execs are aware that diffusing and repeating a (fake, but based on some possible problem) story like this could hurt the iPod, it's almost a running gag for them.
post #16 of 101
Quote:
Originally posted by bdkennedy1
First of all, something so thin needs to be durable. Steve Jobs himself pulled it out of his pocket. That's what the motive is behind having such a small device. People are complaining they break too easy just putting it in your pocket. Apple's not going to win this one.

I agree that they need to have Some durability, but this article does not make it crystal clear how much people abuse the nanos or how weak the nano is physically (or whether there is a common flaw in some units, which is always a possibility)... One thing that is clear, however, is that putting the ipod in a pocket then taking it back out a moment later will not break the nano's lcd, unless you have a very viscous pocket. The thing is, we do not know who is resphonsible at this point, due to a lack of information.
post #17 of 101
woops, wrong button.
post #18 of 101
Quote:
Originally posted by VL-Tone
Call me crazy but this whole thing smells like organized FUD.

Sure there are probably some valid complaints amongst this. But I suspect that the MS & Creative FUD machine is using this "weakness" and blow it out of proportion, hoping to hurt Apple's sales. (Because, at this point, this is the only thing that they can do)

Welp,

This is why we contacted iPodResQ to verify that the problem exists and is growing. So unless Creative and MS are buying boxes of nanos, breaking them, and then sending them to iPodResQ for repair, I think you can discount the FUD assumption at least partially.

Best,

Kasper
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post #19 of 101
I have two words about these complaints of screens miraculously cracking after being placed in a shirt pocket: Ars Technica.

Those guys gave us a step by step obliteration of a Nano and were frankly surprised at how robust the thing was. I know a thing or two about iPod owners to know that they will want to have it replaced under warrenty even if they took it deep sea diving!!! I'm at uni and I've met people who complain that Apple should have replaced their iPod becuase it's got a dent in it. You point out to them that they had it on while playing football and they acquiesce. You paid $250 for it, look after the damned thing as if you just paid your entire week's wages on it - which you just did! Here's a post I made earlier:

The "screen scratch issue" is a farce, really. Firstly, the 'screen' doesn't so much scratch as the 'whole' device does. Saying it's the screen that scratches is putting a bit of a spin on things. It makes it sound as if the 'screen' goes bad. Not the case. I've seen Nanos in Apple stores that were on that hard wooden table for days, with, literally, thousands of people clammering to touch and use it, whose screens were still clear and easy to see. Ofcourse, the body had hair-line scratches, but nothing like what's being suggested. All spin, really.

Noone's bothered to explain what it is that "scratch-prone screen" really means. All iPods scratch. Have you never seen people with their Motorola V3 with the plastic still on? I have. People hate their beautiful electronic goods being scratched. People never used to carry their GameBoy Micros around in cases. Now it's defacto for you to have a case for your PSP. Why? You know why? They're nice and shiny that's why. But still they sell - no complaints there!

It is obvious, though, that people will complain about such things - and the traditional Apple baters are unto this like kids to candy. Nothing new there. For every complaint on a website that talks about scratches there are 10000 people happy with their purchase - scratches and all. Just like my sisters school friend, who doesn't give a damn, really. She just flings it about, acquiring new scratches as she goes!
post #20 of 101
Haha, I never buy Rev A.
post #21 of 101
This might be FUD but its probably true.

I haven't even seen a Nano Nano in hand yet, but I own a Canon Elf camera (that I'm stoked with) and a lot of the reviews I read talked about cracking LCDs. Mine is fine but ...what's the connection?.... these Mini LCDs are delicate!!!

I just hope they can beef em up somehow with costing a mint and without this blowing up in our faces.

...if this really is an issue

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post #22 of 101
Quote:
Originally posted by Kasper
Welp,

This is why we contacted iPodResQ to verify that the problem exists and is growing. So unless Creative and MS are buying boxes of nanos, breaking them, and then sending them to iPodResQ for repair, I think you can discount the FUD assumption at least partially.

Best,

Kasper

This is the glaring fact that so many people who dismiss this story immediately never seem to address in their replies.
post #23 of 101
I, too, went to my local Best Buy yesterday (after already hearing about the problem). Yes, the nano had tiny less-than-hairline scratches in the plastic, but the screen was perfectly readable. When the backlight turned off, it did make it harder to read...but who looks at photos and navigates their iPod with the backlight off.

I think it does make sense, however, that the scratches are more noticable on a black nano.

EDIT: As far as durability goes, I'm seeing a discrepancy between the Ars Technica article mentioned above (linked to around here somewhere) and these reports. I guess, however, I could see someone bending the nano with enough pressure (while sitting) to effectively crack the outer plastic. But then again, you torque anything that small with that much force and something is bound to go bad.

If I did the same thing, I'd blame myself for being such an idiot to subject something that small to those forces. I would not expect for Apple to fix my idiocy.
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post #24 of 101
Could someone please explain why my nano is covered with scratches, after 3 days, when it:

1) has never been in a pocket with anything else, and
2) has never been in contact with any rings (as I don't wear one)

Apparently denim and cotton pockets are enough to mar it.

<edit> On second thought, it was in the same pocket as my paycheque ... perhaps it's covered in paper cuts.
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post #25 of 101
Quote:
Another customer said: "Last night I broke my 2GB black iPod while it was simply sitting in my pocket. I was destroyed over it considering I sacrificed my whole paycheck for it."

Is he kidding? If you take home only $13k per year, you shouldn't be blowing $250 on a gadget.

Quote:
"I received my black 4GB nano on the 23rd (of Sept.) and already it looks like it's been through a sandpaper factory," said one customer. "Like many other users I have been very careful with it and it has not been in any pockets with anything else."

Does this user think his/her pocket is pristine? Anyone who's ever done laundry knows that pockets collect dirt along with lint. Dirt, either loose or embedded in the fabric, makes a good abrasive.

That said, Apple really should add a hardcoat to the Nano face. It wouldn't add much production cost, perhaps 25¢ to 75¢ per unit. Silica-filled polysiloxane would be a good choice. And it would have been nice if Apple had kept the aluminum case from the Mini, but that's water under the bridge.
post #26 of 101
Based on my experiences with my mini, I don't expect that I will have to be extra careful with the nano I'll eventually get.

Think there's a difference in the scratch-ability of the white versus black nanos? Anyone with a U2 iPod care to chime in?


Note: I posted this in the other thread (they should be merged!), but I thought it deserved a re-post here.
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post #27 of 101
Quote:
Originally posted by audiopollution
Could someone please explain why my nano is covered with scratches, after 3 days, when it:

1) has never been in a pocket with anything else, and
2) has never been in contact with any rings (as I don't wear one)

Apparently denim and cotton pockets are enough to mar it.

<edit> On second thought, it was in the same pocket as my paycheque ... perhaps it's covered in paper cuts.


Is the nano your first iPod? If not, are you saying that the nano is more prone to scratches than previous iPods? If it is, what do you mean by scratches? Hairline scratches that become visible only when you have light on it at a certain angle? Or scratch scratch that obliterates text in the screen? Why don't you upload a photo somewhere so that we can really discuss how you may have gotten those 'scratches' when, presumably, you have done nothing that should cause any scratches.
post #28 of 101
"I think you can discount the FUD assumption at least partially."

I never said that there were no issues about the screen. I never claimed that it was pure FUD. I was already including really broken screen in my assumption. So I don't think it discounts anything in my mind from my previous stance on it.

As for iPodResQ, they sure like to have their name associated with a story like this. Again, I'm not saying that they are lying, but I would sure like to have more details about this. It's hard to exactly correlate the number of broken screen nanos they receive with the durability of the nano. Maybe they simply have more successful advertising than before? How does these problems compare with the mini and other iPods? I remember a few stories about broken mini screens when it was released, people that have sat on them.

Also I begin to see confusion between reported scratched screens and broken screens stories. I would expect broken screen to be much more rare than scratched screens. People that broke their screen sat on their nano because it's very small and easy to forget in a pocket. As for the scratches, are the nano really easier to scratch than full size iPods and mini screens? I don't see news article dealing about this.

Maybe Ars Technica is responsible for giving the impression that you could sit on the nano

So one last time, I'm not saying that there are no issues, but the iPod having so much competition (and hate) from others, It's obvious that they would want to add oil to the fire. As I mentioned, MS execs don't seem to have ethical problems with that.

It always seems like some people lose their critical sense when things like that happen, and everyone could just go on and add their own fake story to the mix without any fear of being caught. Anyone who would doubt these stories is labeled as a "paranoid Apple fanboy". Just like me probably
post #29 of 101
The whole scratch thing IMHO is all fluff. It's the same plastic as other iPods. The only reason I can see that there would be more scratch complaints is because the screen is smaller, and a scratch looks bigger on a small screen, than it does on a big one. That's really the only difference the nano has over other iPods.

Now the LCD cracking may have more validity. I was comparing my 40GB Photo with the nano, and it looks like the LCD screen on the nano MAY be closer to the plastic surface than it is on the iPod Photo. Basically, deeper behind the plastic.


Not sure, if it is or not, but it looks to me like it is. And if it is, pressure on the plastic may crack the screen more easily.
post #30 of 101
For those that don't understand there are two issue going on.

1) LCD is cracked and broken.

2) Plastic face of iPod nano has scratches and is hazed by them.

The main issue is with #1. Look at this site to see the cracked and broken LCDs.

I'm not canceling my order. I looked at the nanos in the apple store long and hard. I'm still buying.
post #31 of 101
In the matter of cracked LCD's:

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post #32 of 101
Morons and wear tight jeans? Who doesn't wear tight jeans?

I wear them and my iPod is fine. I think the nano might actually have a problem. Did you see those pictures?
post #33 of 101
Quote:
Originally posted by Lupa
I agree that they need to have Some durability, but this article does not make it crystal clear how much people abuse the nanos or how weak the nano is physically (or whether there is a common flaw in some units, which is always a possibility)... One thing that is clear, however, is that putting the ipod in a pocket then taking it back out a moment later will not break the nano's lcd, unless you have a very viscous pocket. The thing is, we do not know who is resphonsible at this point, due to a lack of information.

A website tested the nano and drove over one with a car and it still worked! That seems pretty durable to me.
post #34 of 101
Quote:
Over on Apple's support forums, the company appears to be deleting comments concerning broken iPod nano LCD screens as they appear.

This seems to be a tactic of Apple in regards to customer support: *lift rug*, *apply broom* - "What problem?"

The same thing they did with the failing lower memory slots on Aluminium Powerbooks.
I used to be a hugely loyal supporter of Apple.

Oh and - I don't wear tight jeans - I'm stuck somewhere back in '99.

M
post #35 of 101
All,

I know that Apple is a beloved company, but I find it hard to believe the lengths people go to for this company.

The fourth generation iPod has the SAME issue.
Take one apart. It looks like they put very little
thought into the design.

I haven't taken apart a Nano, but if you look at a
4th Generation iPod the LCD is supported by the frame
of the iPod. If you torque, twist, or put force on the
frame most of it will ripple through the screen. They
put no protection in front or back of the screen.
Also, placing the audio jack behind the screen was a
very dumb move. Can you say 'stress point?'

Drop your iPod from about 3 feet with the headphones
plugged in and have it land on or near the headphone
jack. See how long the screen lasts. It won't matter
if you have a cover on it or not. That's how my wife
broke hers. I expected to see a bunch of scratches and
abuse. I really didn't believe her at first. She told
me it fell out of her purse. She is only 4' 11" tall.
How far could it have fallen?
I asked if she had the cover on it.
When I looked at it then I noticed there was a crack
that points directly to the audio jack.
Took it apart and discovered why...


I notice many times that people say that reviewers of
competing products tend to say what others consumers are
saying. I notice this is very true of Apple products as
well. How come you don't have professional reviews that
point out these flaws?

I was very disappointed in my purchase of the 4th Gen
iPod. Several of these issues should have been worked
out by now.

Even the standard headphone and remote jacks do not
have proper strain relief. Give one to your wife or
kid and let them wrap it around the iPod a few times.
See how long it is before they notice clicking or
static. Then wiggle the wire right near the jack.
Notice the static...

As far as the battery goes...
Apple is getting worse, not better.
How do you seriously sell a product like this to
consumers where the battery is soldered to the board
inside? Talk about a pain in the you know what to replace.
Oh, that's right...
Just buy a new one.

The testing by Ars Technia (spelling?), should be removed.
They don't clearly post their methods of test.
They don't seem to be following any kind of technical procedure.
They aren't testing it in a configuration that a consumer would use.
For example.
Did they drop it screen down or up?
(Pictures often show them as holding the Nano with the screen up.)
Did they drop it on the corners?
If so, how many times?
From what distances?
Again, was the screen side hitting the pavement?
How did it hit the pavement?
Any stress diagrams?
Why are there no headphones attached?
What if I attach a clip?
What if I have something attached to the docking connector?

I know people are going to probably blast me for this post, but if you don't demand better products you won't get them.
Also, I would like to see less bias in reviews and posts on Apple products. They do make mistakes. Appelinsier is pretty good about balance. That's why I come here first.

However, my feeling on this one...
Is not that it is a mistake, but a lack of concern for their customer. Their products get praised by everyone regardless, and Apple seems to know it. Hence, it is more profitable for them to be lax about these things.

Regards,
Ocriss
post #36 of 101
Quote:
Originally posted by neonazarite
This seems to be a tactic of Apple in regards to customer support: *lift rug*, *apply broom* - "What problem?"

The same thing they did with the failing lower memory slots on Aluminium Powerbooks.
I used to be a hugely loyal supporter of Apple.

Oh and - I don't wear tight jeans - I'm stuck somewhere back in '99.

M

They even did the same thing with the original iMac and the analog board.
post #37 of 101
I think some going into owning personal electronics have the wrong expectations. When I bought my iPod, I didn't expect that I could sit on it, drop it on its headphone jack, have a battery that will last forever, be able to withstand a drop onto concrete, or any number of other potential abuses. If an iPod can withstand those with flying colors, GREAT! I know better than to expect it, though, even for a device that's a couple hundred dollars.
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post #38 of 101
When you think about it, the coin pocket is probably the absolute worst place for it. It's higher up than the regular pocket so when you sit down the iPod nano is being "bent" between your thigh and waist. It's under enormous pressure. I'm surprised they are not snapping in half. It would be safer in the regular pocket though I personally would never put it there either. I would get a protective case for it.

They are going to have to beef it up structurally up or come up with a disclaimer. Do not chew-- er, do not put in coin pocket. Kind of hard to do when Steve Jobs himself pulled it out of his coin pocket at the special event though.

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post #39 of 101
No company would ever promise "survives your pocket no matter what happens to it there." And no consumer should ever think that.

You can pocket something so force is put on it, or you can pocket it safely.
Back pockets or tight pockets--bad. Pockets with keys or coins--bad. Full-size front pocket all by itself--good. Common sense.

Steve putting it in the coin pocket was a clever unveiling, that's all. It's not part of the overall marketing of the product. Most buyers aren't aware of WHAT Steve did, much less emulating him.

Plus, online forums are where people go to complain--any forum for any product will make failures seem more common than reality.

That's my feeling on the LCD cracking when force is applied.

Now, re scratching easily: of COURSE plastic scratches, and of course glossy plastic shows it more--especially in black. BUT...if the plastic is truly a DIFFERENT, cheaper material than the other iPods use (I'm not convinced yet), and is even easier to scratch than they are, than I'd wish Apple had charged a higher price and used the same plastic as my full-size iPod. If nothing else, now that the issue has come up, I'd expect them to make that improvement when component prices come down to compensate for more costly plastic.

Meanwhile, Radio Shack sells packs of camera-screen-protector sheets for $5. Cheap and effective protection from casual scratching. My full-size iPod has one, and it's a great addition to my sleeve case. I recommend this to anyone with a plastic iPod.
post #40 of 101
Quote:
Originally posted by Rhoq
Lupa, you had it right the first time.



It's common sense. Why should Apple have to replace broken LCDs because a user is lacks the common sense necessary to care for their $250 investment? Seriously, haven't these people ever heard of a protective carry case? If I were to spend $250 on anything, I would do everything I could to make sure it remained in pristine condition for as long as physically possible. I would never even think to just throw a Nano in my pocket or into a bag, unprotected.

I almost wholeheartedly agree, but the only problem is, the nanoTubes aren't even available yet. The only real protection against potential collision would be rubber, not a makeshift case like a sock; but, Apple failed to get that out on the market right away, or include a belt clip or such (probably because, you know, the thing was meant to go in your pocket as is). I bought an armband today because I want to protect my nano while cases are still unavailable and the danger of LCD cracking persists.

Quote:
Originally posted by Kolchak
Is he kidding? If you take home only $13k per year, you shouldn't be blowing $250 on a gadget.

I'm sorry, but I don't think you're in any position to say that. Even for people who make three times that amount, it's still a very considerable investment and Apple should be happy the customer was considerate enough to spend a good part of his or her hard earned paycheck on the nano.
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