What Apple has now is a incredibly rushed Carbon version of an Application that could be great.
If they implement, as many have said above, some basic UI guideliens. Employ sheets, customizable windows/toolbars.
One thing that my mother likes about MS Office is that it has buitl in Avery Standard Templates for printing labels and other stuff like that. However, it was still hell trying to do that in Office
Back to AppleWorks, Apple has all these great built in technologies that could be used. Maybe have it save a PDF file wiht the regular file becuase not all Windows users can open a AppleWorks File.
Use that elongated aqua button in the top right. Hit it and you have all your ready to use icons for Bold, Underline, text indentaion, size, font, colour. Hit it agin, you just get a regular window.
Apple has a ready Find and Replace thing in Cocoa. All they have to do it employ it, along with the Font Panel and Spell checker. Also, the builtin ruler of TextEdit
Just imagine TextEdit with impressive menu icons. It would be an AW6 and TextEdit hyprid, hopefully.\\