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Trouble backing up Macbook HD onto external

post #1 of 4
Thread Starter 
I have a 160 GB USB external harddrive and tried a program called SuperDuper! to backup my hard drive so I could restore my Macbook back to how it was in case my Windwos install doesn't go too smoothly.

Anyway, I set it to backup my harddrive last night and my Macbook froze about 10% into the backup. I left the computer frozen for about 6 hours in case it was still backing up fine.

I restarted my Macbook (held down power button) and checked the data on the external and only a few of my applications had been copied to the harddrive, no music, movies, documents, etc.

Any ideas as to how I can back up my Macbook without the thing freezing? Isn't there a way to do it in disk utility that might work?

Thanks.
post #2 of 4
Is your external hard drive "known good", meaning does it work perfectly with other computers?

it's not normal for SD to freeze during a backup. You might want to report this problem to them, they might be able to help.
post #3 of 4
Thread Starter 
i just got the drive yesterday solely for this purpose

who do you think i should report the problem to?
post #4 of 4
Maybe take back the drive and get another one.

BTW, Firewire will provide noticeably better performance.
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