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Brand New MacBook crashes when partitioning with Boot Camp

post #1 of 2
Thread Starter 
Hi everyone, I'm a long time reader of AI forums, and a recent switcher. This is also my first post but unfortunately not for the best reasons.... well I bought my MacBook 2 weeks ago, well yesterday I decided to try Boot Camp to be able to run some games in Windows.

I went to Apple's web site download Boot Camp, install it, burn the cd, etc everything was OK. Well when Boot Camp was about to end partitioning the disc or maybe it did end (I wasn't looking at the screen :P) I found that the MacBook crashes, so I restart it (as the message on the screen says).

(By the way, the XP partition was 10GB and I have 30+ GB free, and the XP cd was inside.)

When I restart it, it automatically boots OSX (I saw the apple logo) but it crashes again, so I restart it, then I thought it was because maybe it need XP to be installed, so I hold the "option" key and boot the XP partition.

I install windows correctly in FAT32 format, and on drive C (the one with 10GB) and saw the other 2 drives the one with the remaining space and one with 202 Mb -I think-, anyway I knew these two were Macintosh partitions so I didn't do anything with them.

Well it restart again, the same problem, it automatically boot to OSX and it crashes. I restart it, boot into Windows again, install the drivers, restart it again (same problem) and boot into Windows one more time, I went to Control Panel and select restart to MacOSX, I though it will fix the problem, but nothing, then I begin to worry. :P

I've tried to boot from the OSX DVD to reinstall it (holding C) it reads the DVD but crashes. Now I don't know what to do to get to OSX. I've read other options (alt - option and some other keys, firmware restoration, etc) but I wanna know what do you guys think I should do (before do anything stupid :P).

One more thing ... I also have read that Apple doesn't give telephone support to anything Windows related, but since the problem was when I was on Boot Camp, do you think I should call Apple Care?? the computer is brand new so... I don't know ... hope you can help me out.
post #2 of 2
Boot up holding command-v. This will boot OS X showing you the boot process and it may narrow down where it's crashing. It is odd that it's crashing from the DVD.
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