Thanks for the feedback, Markel. I too am a bit disappointed...
Last night I read the Apple help page on dead pixels, which reads like a clause that allows them to create sub-par products and get away with it.
"pixel anomalies": (this appeared on the site after somebody filed a lawsuit)http://docs.info.apple.com/article.html?artnum=22194
Called Apple Japan this morning and, well, again, I was under-impressed. Their policy is under 5 dead pixels and they won't even look at the machine and they ask the customer to continue using it. Two reps, one who was pretty rude, posed as a manager though he wasn't one and had no phone manners whatsoever, and then a recommendation that I call the customer service center, but they aren't open on weekends, and I still have a sub-par "pro" machine.
I tried being very polite (until the second rep blew my mind and I spoke a little more frankly), but they were very firm in saying there was no way they could repair or replace my machine and I would have to live with it. I received it yesterday, it is under warranty, but they say this is not an issue covered by the warranty eventhough they do not say this anywhhere on the Apple Store homepage prior to purchase. I had to leave for work so I apologized for puchasing an Apple product that had a problem and for trying to get help with that problem from the call center and then hung up.
Once again, I regret purchasing an Apple product, and for trying to get a problem with it resolved. Dealing with Apple Japan is a truly exasperating experience that leaves me saying no wonder Japan sales are laggging and the stockholders are complaining. The comapny is so messed up it is really incredible.