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Apple posts details on $100 store credit for early iPhone owners - Page 2

post #41 of 48
9/15/07 at 1:49pm
Quote:
Originally Posted by wolfneuralnet View Post

Thanks Apple for doing the right thing.

I am going to save mine and use it on the 16Gb 3G version coming out before X-mas


That's not a sure thing, but like you I hope that it does come out by then.


.
Cut-copy-paste, MMS, landscape keyboard, video-recording, voice-calling, and more... FINALLY
To the 'We Didn't Need It' Crowd/Apple Apologista Squad : Wrong again, lol
Thanks for listening to your...
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Cut-copy-paste, MMS, landscape keyboard, video-recording, voice-calling, and more... FINALLY
To the 'We Didn't Need It' Crowd/Apple Apologista Squad : Wrong again, lol
Thanks for listening to your...
Reply
post #42 of 48
9/16/07 at 5:32pm
How Will You Spend your $100 iPhone Credit?

Take the Survey here http://www.appsafari.com/news/1036/100-credit/
and see what people will spend their credit on.
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post #43 of 48
9/17/07 at 10:19am
I, too, am stuck in customer service black hole. The website thinks my phone has been returned, even though it was brand new, unopened, and paid in full retail price. After ping ponging 3 emails, I still haven't received the store credit.
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post #44 of 48
9/17/07 at 11:16am
Quote:
Originally Posted by daratbastid View Post

I am haveing the same problem, did you try using the original serial #? I also sent an email. Maybe we are getting more back because we had to deal with the dead screen issue

I used my first SN and it worked as it should of
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post #45 of 48
9/18/07 at 9:14am
Quote:
Originally Posted by pwndbyDeathStar View Post

Here's my story--

Bought 2 iPhones from At&t store on Aug. 22.

Ever since the price drop my At&t store says corp policy is cash rebate only for iPhones purchased from Aug. 23 on. Even if you bought the evening of Aug. 22, they count Aug. 22 as a whole business day and thus any iPhone bought Aug 22 from an At&t store is considered a member of the prestigious 15 day club in their minds.

This of course, differs from Apple store policy which gives $200 cash rebate from Aug. 22 forward.

Fast forward to the $100 Apple store rebate form, which now rejects both my iPhones eligibility as it claims I should be eligible for the $200/phone cash rebate since I bought them on the 22nd. Ack. Fie.

Awesome. Now I am stuck in a customer service black hole with Apple and their Death Star buddies because their $200 cash rebate date differs by one day and I have obviously broken all their customer service scripts. Yay.

In short, if you were one of the lucky (probably only few hundred) souls who bought iPhones from an At&t store on Aug. 22, welcome to customer service hell. Hopefully the dudes on the other end of this iPhone rebate email addy can sort this one out right.

That really sucks, Id bring the fight to AT&T face to face.
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post #46 of 48
9/18/07 at 4:09pm
I am happy I wasn't the first to buy the iphone
Get your Ipod touch free. Ships September 28th. Just go to this link. I received an Nano Ipod (1st gen) and Ipod Video (5.5G). Great site.
http://freeipod.headplug.com/
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Get your Ipod touch free. Ships September 28th. Just go to this link. I received an Nano Ipod (1st gen) and Ipod Video (5.5G). Great site.
http://freeipod.headplug.com/
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post #47 of 48
9/19/07 at 2:25pm
Quote:
Originally Posted by Mac Voyer View Post

Please post an let us know how it went for you. People who are doing the right thing have a right to complain if the process does not work. I still believe that when all is said and done. the problem children are the ones who did not obey their good uncle Steve.

after several emails back and forth, it has finally been resolved. It turns out that I got a recycled number that somehow wasn't associated with my iPhone.
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post #48 of 48
9/19/07 at 5:45pm
Got my two $100 certificates with no prob. One of my phones originally purchased on iDay had the touchscreen issue about a month ago and the new serial # from the replacement phone was in the system. Bought a Jawbone and some cables and still have about $50 left on one of the certificates.
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