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MacBook, MacBook Pro owners suffer keyboard freezing with Leopard - Page 2

post #41 of 91
11/21/07 at 12:25pm
I really have no idea how people can tackle this issue now:

I've owned my SR MBP 15" since August, never happened to me under 10.4.9, 10.4.10, 10.5.0, 10.5.1. Although, I've never repair permissions. I have on Tiger though. I don't want to test it in Leopard in fear of starting to have this issue.
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post #42 of 91
11/21/07 at 12:30pm
I have a 1.67 GHz Powerbook and have had a number of problems with Leopard, ranging from Safari freezing and crashing to Disk Utility no longer repairing permissions. Methinks Leopard was not quite ready for prime time. This is the buggiest upgrade I've had since 10.1.
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post #43 of 91
11/21/07 at 12:34pm
It must be the dreaded, "Cheap 3rd party RAM."

The OS was not ready and 10.5.1 still isn't ready.
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post #44 of 91
11/21/07 at 12:36pm
I have a MBP that does NOT yet have leopard on it. It has Tiger 10.4.11. I bought it in March 07 and just recently in the last week or two this problem started happening to me too. It may still be a software problem somehow but it's not a leopard only issue.
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post #45 of 91
11/21/07 at 12:38pm
I have also seen this on a Dual 2 GIG G5 running 10.5.1 (never done this before through several previous OS Xs). This is a wired keyboard. Force Quit Finder cures it.

I also had an increasing number of applications that failed to quit and required a force quit. Two days ago I tried running disk repair having booted from an external disk with a clean Leopard install (upgraded to 10.5.1). I got a warning to back up my disk and initialize it. So I did.

Related issue:

I would like to extol the virtues of Time Machine in this matter. I was able to initialize my internal drive and then do a full restore using Time Machine. I was able to not only restore it to a working bootable drive but also select what moment in time to restore to. I had read many blogs stating TM could not do this so I was a very happy camper to discover how easy it is. Previously I had always used Super Duper or Carbon Copy Cloner in Tiger days but obviously a backup could be days out of date. My Time Machine restore was only minutes out of date.
Been using Apples since 1978 and Macs since 1984
Long on AAPL so biased. Strong advocate for separation of technology and politics on AI.
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Been using Apples since 1978 and Macs since 1984
Long on AAPL so biased. Strong advocate for separation of technology and politics on AI.
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post #46 of 91
11/21/07 at 12:49pm
Quote:
Originally Posted by Martimus View Post

I have a MBP that does NOT yet have leopard on it. It has Tiger 10.4.11. I bought it in March 07 and just recently in the last week or two this problem started happening to me too. It may still be a software problem somehow but it's not a leopard only issue.


Hmm . . did the OS run any updates in that period of time?
{2010 Mac Pro-6 core 3.33-12gb 1333 ram-ati5870-velociraptor 600's-SL/win7/64-Konnekt Live/Onkyo-Dell3007wfp}
{2008 Mac Pro-8 core 3.2's-16GB-evga285} {MBP17}{ipad}{iphone 4 blk16gb}
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{2010 Mac Pro-6 core 3.33-12gb 1333 ram-ati5870-velociraptor 600's-SL/win7/64-Konnekt Live/Onkyo-Dell3007wfp}
{2008 Mac Pro-8 core 3.2's-16GB-evga285} {MBP17}{ipad}{iphone 4 blk16gb}
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post #47 of 91
11/21/07 at 12:54pm
I had the same issue, I found a few corrupt files (and the spotlight index was corrupt)
after deleting them everything works fine now:

The corrupt files were:
/.Spotlight-V100/Store-V1/Stores/D0409D80-B5B4-4C4D-8C62-5BEFFB807F0B/.store.db: Input/output error
/Library/Preferences/FLEXnet Publisher/FLEXnet/adobe_00080000_tsf.data: Bad address
/Library/Caches/Adobe/Color/ACECache7i: Bad address
/Library/Preferences/com.adobe.Photoshop.plist: Bad address

After I deleted those files and flushing out the spotlight index it fixed my keyboard freezing problem.

Hope this helps.
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post #48 of 91
11/21/07 at 12:56pm
I used 3rd Party Crucial laptop RAM. No problems.
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post #49 of 91
11/21/07 at 1:03pm
I had this exact problem. I got a MacBook Pro last week that came with 10.4. I did an erase and install of Leopard and within a few hours the keyboard started not working - then working again 5 minutes or so later. The trackpad kept working the whole time. In the console, I was getting lots of errors like this:

com.apple.launchd[1] (com.apple.InternetSharing) Throttling respawn: Will start in x seconds


I found an discussion at MacFixIt that had, in comments, the following suggestions. Open a terminal window and type the following:

Code:

sudo update_prebinding -force -root /"



hit enter, then, when the command has finished running (you'll get a prompt back) reboot.



This cleared the problem for me and it has not reappeared. Hopefully this will work for others too.
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post #50 of 91
11/21/07 at 1:15pm
In my experience (Tiger) this freezing is a purely hardware issue.

After experiencing random freezes, I notice that it occasionally could occasionally be overcome by pressing on the battery. After removal of the battery one has access to the connector beneath the track-pad. I found that pressure on the connector cable at the right spot (with index finger!) always restored keyboard function. The time for which this 'fix' worked was quite variable - right now, it has been a few weeks since a freeze , but at its worst the fix would only last a few seconds!
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post #51 of 91
11/21/07 at 1:17pm
Well my MacBook Pro recently had a double case of the keyboard and the trackpad permanently being unresponsive and not being present in the System Profiler but that was just before I upgraded to Leopard from Tiger. Seems a bit similiar to me, but maybe not directly connected.

What was weird was when I got it back the first time the keyboard and trackpad had broken again before I'd even left the Apple store.
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post #52 of 91
11/21/07 at 1:51pm
"Does it affect external keyboards?"

Yes, it does. I use an IceKey by MacAlly on my MB Pro, and it started happening soon after installing Leopard.

Many other things started happening as well - apps quitting, several kernel panics, general sluggishness. Good thing they included a really nice backup app - I think I'll need it.
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post #53 of 91
11/21/07 at 2:09pm
Quote:
Originally Posted by nofear1az View Post



You don't have to re-install Windows XP in Parallels.... just install Tiger and Parallels and copy over your Virtual Machine (VM) from within your Library. Really easy to do.

Also, are you sure you're not talking about the iMac freezing problem that has plagued several people with the new Aluminum iMacs? That is the graphics card issue and Apple has put out a fix for that....Check your Software Updates or research it on Apple.

I'll pass on the VM info to her. Definitely not the graphics card issue. The MacBook keyboard freeze descriptions are identical to what she's experienced. Apple's offered her a new keyboard as well, although this leads to repeated 15 minute holds that result in being disconnected.
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post #54 of 91
11/21/07 at 2:43pm
The lockup seems to happen with me when I'm using spaces quite a lot, flicking between xcode, browser and mail. The symptom that goes hand in hand with the keyboard lockup is the inability to change space using the menu bar and inability to load spaces system preferences. I think that the keyboard focus has fallen into gaps you see in the F8 view and it takes a little time to climb back from it.

I use 9 spaces, don't know if that's normal or excessive.

Keyboard lockup has only occurred for me since Leopard (upgrade) install, tiger was fine. 20 seconds delay and I'm usually back cooking with CH4

It's a right pain and a tip of my hat in advance for the (hu)man who provides a fix.
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post #55 of 91
11/21/07 at 4:09pm
Oh no, this news comes at a bad time as I'm eagerly awaiting to switch away from Windows to a Macbook on the 30th of this month. \

I've been a PC users since 2002 and I simply find the Mac more intuitive, stable and visually pleasing but more importantly, necessary for my online business. I wonder if I should wait to make the big switch Waiting is going to be hard as I really want to get a Macbook.
Switching From Windows on Nov. 30th 2007
-------------------------------------
MacBook Pro 13" 2011
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Switching From Windows on Nov. 30th 2007
-------------------------------------
MacBook Pro 13" 2011
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post #56 of 91
11/21/07 at 4:21pm
Just to add myself to the group of people NOT having the issue... I'm running a MB CD 1.83 on Leopard since it was released and I have NOT had this issue -- but from what I'm reading, it sounds like I would have to let my MB go into deep sleep, which I never do...
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post #57 of 91
11/21/07 at 4:57pm
Quote:
Originally Posted by internetworld7 View Post

Oh no, this news comes at a bad time as I'm eagerly awaiting to switch away from Windows to a Macbook on the 30th of this month. \

I've been a PC users since 2002 and I simply find the Mac more intuitive, stable and visually pleasing but more importantly, necessary for my online business. I wonder if I should wait to make the big switch Waiting is going to be hard as I really want to get a Macbook.

(Count me in as a "Gater-hater", and...) I long to break the addiction come next year after the Xmas buying broohaha! However, now, I tremble to think how a MacOSx newbie would be forced to spend endless otherwise productive hours diddling with a simple () locked keyboard.
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post #58 of 91
11/21/07 at 5:09pm
Quote:
Originally Posted by Shookster View Post

This is not a Leopard-only issue. This has happened to me 5 or 6 times on Tiger, on my 1st gen black MacBook. It doesn't happen whilst using it, only when waking from sleep. Normally I put it to sleep and then re-awaken it but sometimes it requires a full restart.

The Leopard problem happens while using the computer. The beta versions suffered the same problem, but it made it into release. 10.5.1 didn't fix it either...

Sometimes putting it to sleep and waking it again works, but it usually doesn't. Usually you can 1-2 minutes and it comes back, only to stop working again in a few more minutes.

A full restart fixes the problem until it recurs.
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post #59 of 91
11/21/07 at 7:20pm
I've got a 1 year-old Macbook with Core2Duo. I upgraded to Leopard 2 weeks ago. I haven't had the keyboard issue (yet?). I was curious that the only thing that I haven't done with Leopard is use Time Machine. For everyone that is having problems, are you using Time Machine.
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post #60 of 91
11/21/07 at 7:20pm
I've got a 1 year-old Macbook with Core2Duo. I upgraded to Leopard 2 weeks ago. I haven't had the keyboard issue (yet?). I was curious that the only thing that I haven't done with Leopard is use Time Machine. For everyone that is having problems, are you using Time Machine?
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post #61 of 91
11/21/07 at 8:17pm
I have experienced similar problems with a Matias Tactile Pro 2.0 black keyboard programmed for optimizer. If I unplug the keyboard and plug it back in, the device works again. I didn't have this problem with 10.4.X.
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post #62 of 91
11/21/07 at 9:14pm
MBP C2D 2.33 running Leopard (clean install) since its release day without any issues.
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post #63 of 91
11/22/07 at 1:36am
Quote:
Originally Posted by pup975 View Post

I've got a 1 year-old Macbook with Core2Duo. I upgraded to Leopard 2 weeks ago. I haven't had the keyboard issue (yet?). I was curious that the only thing that I haven't done with Leopard is use Time Machine. For everyone that is having problems, are you using Time Machine.

I'm not using Time Machine either and have experienced this problem on both stock upgrade and subsequent 10.5.1 update
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post #64 of 91
11/22/07 at 1:37am
Quote:
Originally Posted by internetworld7 View Post

Oh no, this news comes at a bad time as I'm eagerly awaiting to switch away from Windows to a Macbook on the 30th of this month. \

I've been a PC users since 2002 and I simply find the Mac more intuitive, stable and visually pleasing but more importantly, necessary for my online business. I wonder if I should wait to make the big switch Waiting is going to be hard as I really want to get a Macbook.

I wouldn't stop purchase because of this issue, it's a minor annoyance, not a serious show stopper.
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post #65 of 91
11/22/07 at 7:54pm
Only happened to me once (1st gen 17" MBP), on Tuesday. Had upgraded to Leopard a week earlier. I thought it was an interaction problem between Parallels and Leopard; the NumLock key was actually lit for the first time I had ever seen, and then the keyboard became non-responsive.

Interesting side-effect... I forgot how hard it was to use Windows for me without a keyboard!

Hope it gets resolved soon; it's stuff like that that makes it hard for people to resist throwing their computers out the window!
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post #66 of 91
11/22/07 at 8:43pm
I have a macbook and its only happened to me once, but quite a lot of the time the volume sound doesn't work (the popping sound)
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post #67 of 91
11/24/07 at 9:27am
I just upgraded to Leopard yesterday afternoon. My keyboard has frozen four times since. Once it came back by itself. The other three times I had to either had to go into sleep mode or restart before it became active again. I hope there is a fix soon!
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post #68 of 91
11/27/07 at 9:38am
Running Leopard 10.5.1 and Excel, the keyboard freezes too. have to shut down the program and re-start constantly.
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post #69 of 91
11/27/07 at 12:31pm
I really hope that someone from Apple support looks at this thread.
{2010 Mac Pro-6 core 3.33-12gb 1333 ram-ati5870-velociraptor 600's-SL/win7/64-Konnekt Live/Onkyo-Dell3007wfp}
{2008 Mac Pro-8 core 3.2's-16GB-evga285} {MBP17}{ipad}{iphone 4 blk16gb}
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{2010 Mac Pro-6 core 3.33-12gb 1333 ram-ati5870-velociraptor 600's-SL/win7/64-Konnekt Live/Onkyo-Dell3007wfp}
{2008 Mac Pro-8 core 3.2's-16GB-evga285} {MBP17}{ipad}{iphone 4 blk16gb}
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post #70 of 91
11/27/07 at 3:30pm
me too

2Ghz core duo macbook pro, bought last year with apple ram

never had the keyboard freezing issue under tiger: when i got the MBP i imported data from my old 12", ran tiger and was happy.

decided to do a clean install of leopard. install went smoothly enough, but the keyboard locking issue happened several times. like another post, one time i seemed to hit a whole bunch of keys and the keyboard came back to life. other times i had to do a hard restart to get it going: closing the lid to put it to sleep didn't work for me.

since upgrading to 10.5.1 and all other software updates it seems to be ok. i'm still having a crappy time with mail crashing though ... another issue with leopard i've run into.
Nothing but sunshine, it's all sunshine ....
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Nothing but sunshine, it's all sunshine ....
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post #71 of 91
11/28/07 at 7:38am
FWIW, my wife's MacBook (updated to 10.5.1) developed the keyboard lock issue last night.

I did the safe boot and repair permissions procedure. No more lock ups the rest of the night.

My own MBP has not had the keyboard lock up since I performed the procedure on it over a week ago.

- Jasen.
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post #72 of 91
11/28/07 at 9:35am
Quote:
Originally Posted by jasenj1 View Post

FWIW, my wife's MacBook (updated to 10.5.1) developed the keyboard lock issue last night.

I did the safe boot and repair permissions procedure. No more lock ups the rest of the night.

My own MBP has not had the keyboard lock up since I performed the procedure on it over a week ago.

- Jasen.

I found a way to induce it on my Dual G5 2 gig with 10.5.1.

If an avi file has been down loaded in sections and has a name like movi.avi.001 (and .002 so on .. etc.) and (just to test first part ... I know I am supposed to concact the files ...) I remove the 001 and Finder asks 'Do I want to keep .001 or use .avi?' and I accept use avi, the file changes and works correctly but I can guarantee once done my keyboard is MIA until a Finder force quit is performed. Weird but true and totally repeatable.

I also have numerous apps including simple ones like Text that, from time to time, refuse to quit without a forced shut down.

So far I have tested a virgin instal and an update to Tiger. I am thinking 10.5.2 can't be far off hopefully.
Been using Apples since 1978 and Macs since 1984
Long on AAPL so biased. Strong advocate for separation of technology and politics on AI.
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Been using Apples since 1978 and Macs since 1984
Long on AAPL so biased. Strong advocate for separation of technology and politics on AI.
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post #73 of 91
11/28/07 at 9:36am
Quote:
Originally Posted by dvmke79 View Post

I just upgraded to Leopard yesterday afternoon. My keyboard has frozen four times since. Once it came back by itself. The other three times I had to either had to go into sleep mode or restart before it became active again. I hope there is a fix soon!

Just wondering, have you tried Force Quit on the Finder?
Been using Apples since 1978 and Macs since 1984
Long on AAPL so biased. Strong advocate for separation of technology and politics on AI.
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Been using Apples since 1978 and Macs since 1984
Long on AAPL so biased. Strong advocate for separation of technology and politics on AI.
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post #74 of 91
12/1/07 at 10:49am
I have been having this exact problem for a few days now and I have found a temporary solution: hold down the eject key for anywhere between 5-15 seconds. It makes the keyboard work... until it stops working again (then just hold down the eject button again). So, if you don't have an external keyboard nearby and need to use your laptop, just use this trick until apple comes out with a software update fixing the problem.
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post #75 of 91
12/1/07 at 1:48pm
I just switched away from Windows yesterday by purchasing a brand new Macbook and so far I haven't had this problem. So far my Mac experience has been nothing but wonderful but maybe I haven't had this problem due to the newness of this Macbook.
Switching From Windows on Nov. 30th 2007
-------------------------------------
MacBook Pro 13" 2011
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Switching From Windows on Nov. 30th 2007
-------------------------------------
MacBook Pro 13" 2011
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post #76 of 91
12/1/07 at 7:47pm
This problem JUST started occurring for me, but I've had Leopard installed for about a month

It started happening right as soon as I plugged a Brother printer into my laptop.

Could this be a clue?
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post #77 of 91
12/2/07 at 3:13pm
i've had a keyboard problem in bootcamp. sometimes the keyboard will freeze on a key and continuously press it even when it is not being touched. i'm sure it's just a driver issue though.
MacBook Pro
2.2GHz Intel Core 2 Duo
2GB 667 DDR2 SDRAM - 2x1GB
120GB Serial ATA Drive@5400rpm
SuperDrive 8x
15" Glossy Widescreen Display

with a wireless Apple keyboard

and

iPod Touch
8GB
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MacBook Pro
2.2GHz Intel Core 2 Duo
2GB 667 DDR2 SDRAM - 2x1GB
120GB Serial ATA Drive@5400rpm
SuperDrive 8x
15" Glossy Widescreen Display

with a wireless Apple keyboard

and

iPod Touch
8GB
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post #78 of 91
12/2/07 at 5:42pm
I had the same problem with my new black macbook. I would lose my keyboard for minutes at a time. It's barely two weeks old. I had all sorts of problems with my old mac computer and just decided to get a new one- so I can tell you this is rather frustrating. I didn't expect a new computer to be just as much trouble as the old one.

I called the apple care service and they instructed me through restarting drivers and something to do with pressing four keys after restarting the computer. It was confusing but they told me that it shouldn't be a problem anymore. And if it is, I should call them back. Iunno if it's a solution or not. But I suppose you all could call apple care if you can.
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post #79 of 91
12/6/07 at 9:43pm
Okay I called AppleCare when my computer started losing function in the keyboard. And after being on hold for several hours, I got someone who instructed me through the process of clearing my NVRAM? Or something like that. Had to do with taking out the battery- holding down the power button. Pressing a bunch of keys and listening to the chimes or what not. I can't remember it exactly.

Anyway, it worked. I had no keyboard problems. Until the new update came out. And now it's screwing up even worse than before. I've lost connection twice in the past few hours. I just got this new computer working and already an update screws it up.

This is a brand new computer- I don't appreciate all the problems it has. If I demand a new computer for this problem do you think that might wake them up to this problem? Honestly, macs cost too much for there to be this many problems with them.
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post #80 of 91
12/7/07 at 9:09pm
Geez! I wonder how much of a cross section of the general Mac/Leopard population this board and this thread represents! Got me really spooked! (I still haven't bought in, yet!)
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