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Mac OS X 10.5.4 Update to address Adobe CS3 file corruption

post #1 of 38
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As expected, Apple on Wednesday evening delivered to its developer community the first pre-release copies of its upcoming Mac OS X 10.5.4 Update, which repairs a critical flaw in saving files from Adobe's Creative Suite bundle.

The software, labeled Mac OS X 10.5.4 build 9E6, weighed in at 55 megabyte -- just a fraction of the size of the recently released Mac OS X 10.5.3 Update's massive 420 megabyte package.

People familiar with the software say Apple has indicated to developers that there are presently no known issues with update, which address issues with iCal, digital camera decoding support, LEAP connections via AirPort, and sometimes missing HTTP headers.

More importantly, those same people say, is a fifth that will allow Creative Suite 3.0 users to once again properly work with files that reside on a remote server.

Immediately following Apple's Mac OS X 10.5.3 Update released last month, CS3 users flooded Apple and Adobe's support forums to report that they could no longer properly save files from InDesign, Photoshop, and other CS3 programs to a location on a remote server. The files would become corrupt, those users reported, rendering them useless.

In addition to evaluating the aforementioned fixes, Apple has also asked that its developers focus their testing efforts on a handful of system components once having installed build build 9E6. Among these are AirPort, iChat, print, ruby and samba.

On Tuesday, AppleInsider reported that Apple was preparing the first beta releases of Mac OS X 10.5.4 to arrive in developers' hands ahead of its annual developers conference which kicks off on Monday.
post #2 of 38
Quote:
Originally Posted by AppleInsider View Post

The software, labeled Mac OS X 10.5.4 build 9E6, weighed in at 55MB -- just a fraction of the size of the recently released Mac OS X 10.5.3 Update's massive 42 megabyte package.

Wow, that is something!
post #3 of 38
Quote:
Originally Posted by iCarbon View Post

Wow, that is something!

I'm not sure how we lost the zero there in editing, but thanks for pointing it out. Yes, 10.5.3 was 420 MB not 42 =P

Best,

K
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post #4 of 38
Maybe they could do something about Adobe's installer too? That thing takes FOREVER, hammers the processor, and half the time you think it's hung. What's it doing -- translating between different versions of OS X on the fly?
post #5 of 38
"People familiar with the software say Apple has indicated to developers that there are presently no known issues with update, which address issues with iCal....."

God I hope so. iCal is dog slow for a simple calendar app. I'm glad they did the CalDAV improvements with the Leopard version, but the delay in GUI responsiveness with it is not acceptable in this day and age.
post #6 of 38
We just bought a full version of CS3 Design Premium for the office. The downloads totaled 5.1 Gb. Multiple downloads were involved for "goodies and documentation" content, but the main pack was 3.4 Gb in one file.

After waiting for three 350mb "content" .DMGs to finish and then install, you find out each one has the same fonts, and most of the same clip art and photographs. And Adobe still makes you download and install their failed foray into Stock Photography sales, months after they closed that business segment.

A 420mb download would be like salad before dinner compared to that exercise.
post #7 of 38
Quote:
Originally Posted by zanshin View Post

420mb download is BIG?

Compared to the size of the OS it's big for an update.
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post #8 of 38
Quote:
Originally Posted by zanshin View Post

We just bought a full version of CS3 Design Premium for the office. The downloads totaled 5.1 Gb. Multiple downloads were involved for "goodies and documentation" content, but the main pack was 3.4 Gb in one file.

After waiting for three 350mb "content" .DMGs to finish and then install, you find out each one has the same fonts, and most of the same clip art and photographs. And Adobe still makes you download and install their failed foray into Stock Photography sales, months after they closed that business segment.

A 420mb download would be like salad before dinner compared to that exercise.

This is what happens when you are the only game in town.
post #9 of 38
No known issues - that's ridiculous!!!

I don't know why they don't seem to read what people post via their bug and feedback section on their web site. I submitted one rather annoying bug 5 times, after each point release of Leopard.

Copy & paste from Preview.app with pdf files doesn't work properly. (E.g. if you paste it into Keynote.app)

This worked in Tiger! But they don't even bother fixing that, instead they put "no known issues".

This thing really makes me mad.
post #10 of 38
Quote:
Originally Posted by seson View Post

No known issues - that's ridiculous!!!
I don't know why they don't seem to read what people post via their bug and feedback section on their web site. I submitted one rather annoying bug 5 times, after each point release of Leopard.
Copy & paste from Preview.app with pdf files doesn't work properly. (E.g. if you paste it into Keynote.app)
This worked in Tiger! But they don't even bother fixing that, instead they put "no known issues".
This thing really makes me mad.

It shouldn't make you mad. You are reading into the statement too much. There are no known issues they want developers to aware of in the 10.5.4 build. They are not saying that there are no issues in the 10.5.4, otherwise they would have just sent it out to us common folk, and they aren't saying there are no issues with 10.5.3 otherwise they would not be updating to 10.5.4.
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post #11 of 38
Quote:
Originally Posted by seson View Post

No known issues - that's ridiculous!!!

I don't know why they don't seem to read what people post via their bug and feedback section on their web site. I submitted one rather annoying bug 5 times, after each point release of Leopard.


I think they mean that, as of right now the updater itself has no known issues, not that they have addressed every bug report from every user.

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post #12 of 38
Quote:
Originally Posted by zanshin View Post

We just bought a full version of CS3 Design Premium for the office. The downloads totaled 5.1 Gb. Multiple downloads were involved for "goodies and documentation" content, but the main pack was 3.4 Gb in one file.

I wasn't aware that such a big program was legally available as a download. If I were buying it, I'd just fork over the cost for overnight shipping if I wanted it quickly.

Quote:
A 420mb download would be like salad before dinner compared to that exercise.

It's about the biggest OS update that I remember.
post #13 of 38
I hope it also addresses hiding InDesign windows.
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post #14 of 38
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Originally Posted by bloggerblog View Post

I hope it also addresses hiding InDesign windows.

I agree completely, whether it's Apple or Adobe. WTFITA?!! And while they're (Adobe) at it, get w/ the plan on Illustrator and provide a keystroke Hide Illustrator; Command + H would be nice, but anything is a help for this long overlooked issue. Isn't Adobe's main selling point w/ CS is to have a universal operability? Well the UI would be a great place to start!

Sometimes it really chaps my hide how far up Microsoft's @ss Adobe has their head!

/
post #15 of 38
Quote:
Originally Posted by pairof9s View Post

I agree completely, whether it's Apple or Adobe. WTFITA?!! And while they're (Adobe) at it, get w/ the plan on Illustrator and provide a keystroke Hide Illustrator; Command + H would be nice, but anything is a help for this long overlooked issue. Isn't Adobe's main selling point w/ CS is to have a universal operability? Well the UI would be a great place to start!

Sometimes it really chaps my hide how far up Microsoft's @ss Adobe has their head!

/

As for keyboard shortcuts, you can assign your own through the Keyboard & Mouse preference pane. They will be available in the menus the next time you launch the app. Not sure if only Cocoa apps are supported, though.
post #16 of 38
like someone else said in this thread, you can goto Edit>Keyboard Shortcuts and make command+H hide Illustrator. Highlight the shortcut area and hit command+H, it will tell you that it is already in use. Goto the bottom and hit "Go To" and it will take you to the Show Edge/Hide Edge option. Just make this command+shift+H, that is not in use by anything. Now you can still hide your edges and Illustrator. Here is my pic to prove right here:

http://img292.imageshack.us/img292/3801/picture1mg0.png
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post #17 of 38
Quote:
Originally Posted by Digital Disasta View Post

like someone else said in this thread, you can goto Edit>Keyboard Shortcuts and make command+H hide Illustrator. Highlight the shortcut area and hit command+H, it will tell you that it is already in use. Goto the bottom and hit "Go To" and it will take you to the Show Edge/Hide Edge option. Just make this command+shift+H, that is not in use by anything. Now you can still hide your edges and Illustrator. Here is my pic to prove right here:

http://img292.imageshack.us/img292/3801/picture1mg0.png

While this may change Illustrators shortcut keys it does not fix InDesign's problem with 10.5.2 or 10.5.3. The Hide command simply does not work, and sometimes when you click back on the InDesign window (although it was not Hidden to begin with), it dissapears for good and refuses to show again, and the only way out of that is a Force-Quit and to learn NEVER to use the Hide command with InDesign and 10.5.2 or 10.5.3.
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post #18 of 38
Quote:
Originally Posted by JeffDM View Post

It's about the biggest OS update that I remember.

One thing to keep in mind is that Leopard upates are not like Tiger. They include Universal Binaries, GC, and 64/32-bit versions of frameworks.

I wrote this at MacRumors so I'll just repost it:

A one line change to the code of a 2MB binary still is packaged as 2MB of new binary code. Its not 2MB of new code. And then with Universal Binaries, its 4MB of new code. Actually 16MB because they have to package separate frameworks for:
32-bit PPC
64-bit PPC
32-bit Intel
64-bit Intel
and then since all the frameworks are dual-mode (Garbage Collected)
32-bit PPC Garbage Collected
64-bit PPC Garbage Collected
32-bit Intel Garbage Collected
64-bit Intel Garbage Collected

So a one line change or even 5 pages worth of code change in a 2MB module comes out to be 16MB of changes in the installer for any Apple OS framework. Of course for non-framework items like apps, you're still talking about 2x the size or more.
post #19 of 38
Quote:
Originally Posted by bloggerblog View Post

While this may change Illustrators shortcut keys it does not fix InDesign's problem with 10.5.2 or 10.5.3. The Hide command simply does not work, and sometimes when you click back on the InDesign window (although it was not Hidden to begin with), it dissapears for good and refuses to show again, and the only way out of that is a Force-Quit and to learn NEVER to use the Hide command with InDesign and 10.5.2 or 10.5.3.

Well the problem you are describing can be worked around. If you open InDesign and close it, then open it again the hide function works just fine. If you didnt hide the project you are currently working on, but it is still not visible, you can goto Window>"the project name" all the way at the bottom and it will show again. Now you can hide InDesign and hide Illustrator without any problems

After changing the shortcuts in Illustrator and remember the two InDesign work arounds, you'll have not one problem with with suite.
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post #20 of 38
Quote:
Originally Posted by Digital Disasta View Post

Well the problem you are describing can be worked around. If you open InDesign and close it, then open it again the hide function works just fine. If you didnt hide the project you are currently working on, but it is still not visible, you can goto Window>"the project name" all the way at the bottom and it will show again. Now you can hide InDesign and hide Illustrator without any problems

After changing the shortcuts in Illustrator and remember the two InDesign work arounds, you'll have not one problem with with suite.

Thank you for your response however, I was describing InDesign not responding to the Hide command or the Option+Click, and then clicking back on InDesign window that did not Hide makes InDesign disappear for good including its menu bar. It will stay hidden unless InDesign is relaunched.

Apple dropped the ball with OSX Server, and now with OS X. Their Pro teams must be working diligently on other secret projects (again), because this is anything but typical. Either way, Apple should have a top-notch team dedicated to OSX workstation and another to OSX Server and these teams must not be pulled into other projects, this is foundational for any stable OS.
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post #21 of 38
Quote:
Originally Posted by bloggerblog View Post

Thank you for your response however, I was describing InDesign not responding to the Hide command or the Option+Click, and then clicking back on InDesign window that did not Hide makes InDesign disappear for good including its menu bar. It will stay hidden unless InDesign is relaunched.

Thats what I'm talking about too. If you open InDesign, hit command+Q, then open InDesign again, everything works fine. Try it before you post back. Hide does work.

The force quit option you are talking about with your other problem you dont have to do. If you goto Window>"the project name" you will see it there all the way at the bottom. Just click it and it will show up again.
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post #22 of 38
Quote:
Originally Posted by Digital Disasta View Post

The force quit option you are talking about with your other problem you dont have to do. If you goto Window>"the project name" you will see it there all the way at the bottom. Just click it and it will show up again.

No, it's not as simple as that. The menu for InDesign is also not visible so there is no Window menu to access. InDesign is running but there is no way to access it. Force quit is the only option. Happens everyday at my job.
post #23 of 38
Quote:
Originally Posted by jabohn View Post

No, it's not as simple as that. The menu for InDesign is also not visible so there is no Window menu to access. InDesign is running but there is no way to access it. Force quit is the only option. Happens everyday at my job.

Bob's your uncle!
post #24 of 38
Re custom keyboard shortcuts: yes you can set them up, but they randomly disappear after a few restarts, and have done since the feature was introduced, so they're not that useful ... and I don't foresee 10.5.4 fixing that when the previous 23 point point updates failed to (they were a Panther thing right?). And the same goes for the iTunes dashboard widget and the fact that it has never ever worked correctly, and I've reported the same crash every point point update since 10.4.0.

I dunno, I guess it keeps me entertained .
post #25 of 38
CS3 and 10.5.3 here and no problems saving to OS X Server 10.5.2.
post #26 of 38
Quote:
Originally Posted by bloggerblog View Post

While this may change Illustrators shortcut keys it does not fix InDesign's problem with 10.5.2 or 10.5.3. The Hide command simply does not work, and sometimes when you click back on the InDesign window (although it was not Hidden to begin with), it dissapears for good and refuses to show again, and the only way out of that is a Force-Quit and to learn NEVER to use the Hide command with InDesign and 10.5.2 or 10.5.3.

Command H works fine for me with Indesign CS3 and 10.5.3, it was broken in .2 but is fixed now on my machine.
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post #27 of 38
Quote:
Originally Posted by jabohn View Post

No, it's not as simple as that. The menu for InDesign is also not visible so there is no Window menu to access. InDesign is running but there is no way to access it. Force quit is the only option. Happens everyday at my job.

I can confirm this problem with InDesign, too. But I have it already since 2007 - my first note I made for myself is with OS X 10.4.11 and Indesign CS3 (starting with 5.0.0, but also 5.0.1 and 5.0.2). But I remember that I was fighting with this problem even longer, perhaps already with 10.3.9 and inDesign CS2, but I'm not sure.

In my case, I found a connection between the problem and a setting in DragThing with is called "Bring all windows to front when switching": if this was switched on, I had the problem in InDesign very often (daily, only force-quit helped), if switched off, it was fine (Command-H works very stable now, I am still running 10.4.11). I had a conversation with the developer of DragThing about that, but it did not solve the problem in its core.

There could be a connection with the recent problem or not, I only wanted to give this information to you. I have one new Mac with 10.5.3 since one week and couldn't test it there at this time.
post #28 of 38
Quote:
Originally Posted by seson View Post

No known issues - that's ridiculous!!!

I don't know why they don't seem to read what people post via their bug and feedback section on their web site. I submitted one rather annoying bug 5 times, after each point release of Leopard.

Copy & paste from Preview.app with pdf files doesn't work properly. (E.g. if you paste it into Keynote.app)

This worked in Tiger! But they don't even bother fixing that, instead they put "no known issues".

This thing really makes me mad.

Do they even read the feedback and bugs which are submitted via the form on their homepage?

This hasn't been fixed for 10.5.4 either. Why do they ignore that???
post #29 of 38
No known issues does not mean that there aren't any know bugs in Mac OS X.

It means that the update itself doesn't create any new problems to their knowledge.
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post #30 of 38
See, they fixed this stupid problem with server file curruption, which people aren't supposed to do in the first place, and they didn't fix one thing that they should have. The command+H bug pisses me off. Yes, theres a work around, but I shouldn't have to open and close the app to get it to do something that it should out of the box.
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post #31 of 38
It sounds to me that it would require an InDesign update and not a Mac OS X update.
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post #32 of 38
So does anyone know if anyone has fixed the corrupt photoshop files issue? We are totally reliant on photoshop in the office and all have macs so I have had to go back to previous OS on the machines. There must be 100's of businesses experiencing the same thing.
post #33 of 38
Quote:
Originally Posted by aswinstanley View Post

So does anyone know if anyone has fixed the corrupt photoshop files issue? We are totally reliant on photoshop in the office and all have macs so I have had to go back to previous OS on the machines. There must be 100's of businesses experiencing the same thing.

Yes, that problem was fixed.

FYI, the problem only occurred when Photoshop saved files over a network to a remote volume, not local, if I recall correctly.

http://www.google.com/search?client=...UTF-8&oe=UTF-8
post #34 of 38
Quote:
Originally Posted by coolfactor View Post

FYI, the problem only occurred when Photoshop saved files over a network to a remote volume, not local, if I recall correctly. Only a small percentage of businesses would have that kind of setup. And most would/should have backup systems in place. It was a very vocal minority that we heard from.

Source?
post #35 of 38
Quote:
Originally Posted by coolfactor View Post

Yes, that problem was fixed.

FYI, the problem only occurred when Photoshop saved files over a network to a remote volume, not local, if I recall correctly.

http://www.google.com/search?client=...UTF-8&oe=UTF-8

"Reason: Edited to prevent whining"

So rather than to try to support a statement, you remove it and make a comment that seems to suggest that any comment on it is whining?

Cute.
post #36 of 38
I used to work for Adobe support a few years back.

If we got calls from people who had corrupted files when you saved them over the network we'd tell them it wasn't supported.

You're supposed to use Adobe Bridge (Version Que at the time) for saving and opening files over a network.
post #37 of 38
Quote:
Originally Posted by yama View Post

I used to work for Adobe support a few years back.

If we got calls from people who had corrupted files when you saved them over the network we'd tell them it wasn't supported.

You're supposed to use Adobe Bridge (Version Que at the time) for saving and opening files over a network.

What is it about that program that's supposed to be more reliable than using the main program to directly access the file?
post #38 of 38
Quote:
Originally Posted by JeffDM View Post

What is it about that program that's supposed to be more reliable than using the main program to directly access the file?

I can only guess - but that was the policy.

I would assume it's because of all the crazy voodoo Adobe does when saving files. For instance, Photoshop CS has the ability to save files larger than 2GB which requires all sorts of non-standard hacks to work on a 32bit file system like HFS+.

I imagine a lot of the code is cross-platform as well, so who knows how much of it uses the regular Apple frameworks.

Adobe Bridge is really a heavy duty Finder replacement for browsing the file system and the network. Using it feels distinctly un-Mac like. Not like Windows either for that matter.
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