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Apple's MobileMe push service now live - Page 2

post #41 of 147
7/10/08 at 9:33am
Quote:
Originally Posted by DeCecconet View Post

Interestingly, while i have yet to have luck with www.mac.com, i was able to log in via www.me.com while at work a few moments ago...

After a "known incompatibility" warning with IE7, i noticed performance to be VERY slow. I closed out and fired up firefox, but the www.me.com now directs to the same mantinence page again.

ARG!

Yeah I've tried several times this morning and I've played around with idisk and contacts, but I've yet to see mail or calendar work. I hope they get things worked out soon, because I hear there's another big launch of some Apple product happening soon...
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post #42 of 147
7/10/08 at 9:35am
Quote:
Originally Posted by ZagMac View Post

I've read enough of your posts to know you are far more inteligent than to think the email quoted above actually serves the purpose of notifying paying users of an outage properly.


That's not what I said... Read my entire post.. This was simply a notification of changes taking effect.. As I said, the notice of the services being down was on the .mac homepage.
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post #43 of 147
7/10/08 at 9:36am
Quote:
Originally Posted by Robin Huber View Post

Almost. Times the approximately 300 of my students who cannot access my class websites to do their work = about $42. Not factoring in all the time I put in emailing them about this problem and setting up alternate plans.

What's the equation you used to come to that particular dollar value? Not challenging you on it, I'm interested.

I received the .Mac Team email. My desktop client still works. Lo, it has been a long day at the grist mill without being able to sync mine iDisk, but somehow we toil on.

I realize, for some, that even a moment of downtime can accrue losses that could be financially, emotionally, educationally, spiritually or gastronomically decimating. I sympathize with you, I truly do. I understand that it may be causing you to underline words in an effort to lend them more gravitas. I hope your pain draws to a close soon.

For the rest of us, just lie back and think of England. We'll be computing in THE CLOUD soon enough.
Modding for Great Justice
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Modding for Great Justice
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post #44 of 147
7/10/08 at 9:40am
Found it! Another thread has the link to the install:

http://forums.appleinsider.com/showthread.php?t=88712
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post #45 of 147
7/10/08 at 9:40am
Quote:
Originally Posted by Wiggin View Post

That notice was NOT there weeks ago, as you suggested earlier. (By the way, "8 pm PST on July 10, 2008" has not yet arrived! )

Ok, look. You read these message boards. So do I. So we both knew about this planned outage because it was discussed here. You obviously visited the .Mac home often. I do not go there as often. If not for these message boards, I would have no idea what was going on this morning. So from a personal perspective, I have some idea of what's going on.

Now let's both step outside of our own personal little worlds and think more broadly. The vast majority of .Mac subscribers most likely do not read these message boards or visit the .Mac home page on a daily basis. The only way to get the message out to those folks is via email, which Apple did not do (apparently, as I and many other people did not get emails warning of this planned outage). Those people are left to wonder why they can't view their online photos, why they can't get to their group web sites, etc.

Yes, it's frustrating that I can't get to my mail due to apparent problems with the switch-over (no, I can't configure a mail client at my current location, and even if I could, I'd still have no address book to get addresses), but like you I am "in the know" about the planned outage, so I can live with it. But what about all those other people who are left in the dark wondering?


YES, the notice HAS BEEN ON THE .MAC HOMEPAGE FOR WEEKS. There have been multiple emails sent by Apple all notifying users of the service change. So even someone not visiting these pages should know what is going on. And by the way, I did not learn about the outage from these forums, I learned about it from the .mac homepage. July 9th, it was a typo.
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post #46 of 147
7/10/08 at 9:49am
well i look forward to the new MM service but currently there is no webmail access for existing .Mac subscribers. Additionally, you are unable to log into the iChat/AIM service with a .Mac login at this time. Errors simply states service is down...

if you're going to launch a new service, have your proverbial ducks in a row and don't hinder user access to what could be mission critical web apps.

try to find a login page on the MM micro site... not there
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post #47 of 147
7/10/08 at 9:53am
Quote:
Originally Posted by Robin Huber View Post

Almost. Times the approximately 300 of my students who cannot access my class websites to do their work = about $42. Not factoring in all the time I put in emailing them about this problem and setting up alternate plans.


Well you are not entitled to that $42 so I don't see what your point is.. You may be entitled to .14 cents if you call a make a stink about it..

And with 300 students using the .mac service, at least one of them should have visited the homepage and seen the notice that service would be down..
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post #48 of 147
7/10/08 at 9:56am
I understand all the inconvenience. If there is something crucial, I would suggest to have another account (like gMail) temporarily pick up the .mac account mail.

For gMail, while in the app, goto settings and add another account. Takes only a couple of minutes and voila. Turn it off when done.

Yes, Apple could have done this better. But there are always options.
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post #49 of 147
7/10/08 at 9:57am
Quote:
Originally Posted by Robin Huber View Post

Almost. Times the approximately 300 of my students who cannot access my class websites to do their work = about $42. Not factoring in all the time I put in emailing them about this problem and setting up alternate plans.

Odd thing is, my .mac homepage is working fine.

 

Your = the possessive of you, as in, "Your name is Tom, right?" or "What is your name?"

 

You're = a contraction of YOU + ARE as in, "You are right" --> "You're right."

 

 

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Your = the possessive of you, as in, "Your name is Tom, right?" or "What is your name?"

 

You're = a contraction of YOU + ARE as in, "You are right" --> "You're right."

 

 

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post #50 of 147
7/10/08 at 9:58am
I tried it and got an error that my browser is incompatible. I'm using Flock, and the error said that it would only work in Firefox and Safari. There didn't even seem to be any way to bypass the error and try it anyway. There is a "continue" button, but clicking it just brings the same error up again.

In this day and age, there is absolutely no reason to make a web site that only works in certain browsers. Yes, some features may only work on certain browsers, but it's ridiculous that I can't even use the site AT ALL unless I use the two "approved" browsers - especially since this is a service that I'm PAYING FOR! There needs to at least be a bare-bones alternative for those of us using different browsers.

I shouldn't have to use a browser that I don't want to use, just to use a service that I'm paying for! And I shouldn't have to have two browsers open just to use it.

This seems more like the kind of thing that Microsoft would do, not Apple.

By the way, I've noticed that going to mac.com seems to get the maintenance error, but going to me.com gets me the unsupported browser error.
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post #51 of 147
7/10/08 at 9:58am
It's up again.
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post #52 of 147
7/10/08 at 10:00am
aaaaaaaand it's down again.
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post #53 of 147
7/10/08 at 10:03am
Actually, sometimes going to me.com redirects to me.com/idisk (and gives me the unsupported browser error) and other times it redirects to apple.com/mobileme (the ad for the service).
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post #54 of 147
7/10/08 at 10:12am
I got the "create a trail account page" and when I hit submit the trial was over. I wonder if I can get that user name back?
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post #55 of 147
7/10/08 at 10:26am
Quote:
Originally Posted by Bergermeister View Post

Odd thing is, my .mac homepage is working fine.

My homepage loads but it looks like half the css is missing and links to my gallery goes straight to the apple mobileme website
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post #56 of 147
7/10/08 at 10:34am
Quote:
Originally Posted by Wiggin View Post

"really a good thing" ?!?! Are you nuts! Sure, maybe if they had left the .Mac site operational while they brought up MobileMe it would be a good thing. But they didn't. I now have NO access to anything.

For a paid service, this is horrible! No warnings or advanced notice to paying customers of the planned interuption to service, and now it appears that they've totally botched the transition!

I believe there was a notice of interruption.
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post #57 of 147
7/10/08 at 10:35am
Quote:
Originally Posted by solsun View Post

Well you are not entitled to that $42 so I don't see what your point is.. You may be entitled to .14 cents if you call a make a stink about it..

And with 300 students using the .mac service, at least one of them should have visited the homepage and seen the notice that service would be down..

Heck lets not drag this out its too painful...

[CENTER]
IF YOU ARE EXPECTING 24/7/365 WITH ZERO INTERRUPTIONS **EVER** NO MATTER WHAT!! THEN .MAC .me IS NOT FOR YOU!!!
[/CENTER]

Oh if you even find someone willing to give you that kind of INSANE level of 100% GUARANTEED UPTIME (including acts of God) then you'll be paying a HECK of alot more than .27 a day.

Dave
Apple Fanboy: Anyone who started liking Apple before I did!
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Apple Fanboy: Anyone who started liking Apple before I did!
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post #58 of 147
7/10/08 at 10:51am
I would recommend using Firefox or Safari with MobileMe. I don't know how well IE7 would handle all the intense javascript going on. The Firefox 3 javascript engine is excellent.
blog: http://plzkthxbai.com
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blog: http://plzkthxbai.com
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post #59 of 147
7/10/08 at 11:13am
Yes, but Flock is built on Firefox; there's no reason that Flock shouldn't work.
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post #60 of 147
7/10/08 at 11:14am
Quote:
Originally Posted by DaveGee View Post

Heck lets not drag this out its too painful...

[CENTER]
IF YOU ARE EXPECTING 24/7/365 WITH ZERO INTERRUPTIONS **EVER** NO MATTER WHAT!! THEN .MAC .me IS NOT FOR YOU!!!
[/CENTER]

I guess my work email is not for me either
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post #61 of 147
7/10/08 at 11:38am
Well, the web-interface apparently isn't... yet.
MBP 15" Unibody GHz 500GB 4GB
iPhone 3GS 16GB
iPod nano black fatty 8GB
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MBP 15" Unibody GHz 500GB 4GB
iPhone 3GS 16GB
iPod nano black fatty 8GB
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post #62 of 147
7/10/08 at 11:43am
The apple website changed the info - orginally they stated Wednesday the 8th. Now its Thursday the 9th. That sucks.

http://www.apple.com/support/dotmac/

MobileMe Launch
7/9/2008, 6pm-12am PT

As part of the MobileMe launch, www.mac.com
will be taken offline at 6pm PT on Wednesday, July 9th.
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post #63 of 147
7/10/08 at 11:52am
but super slow and only working in FireFox 3.0, safari and IE7 are dead in the water.
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post #64 of 147
7/10/08 at 11:56am
Quote:
Originally Posted by nicoleivy View Post

The apple website changed the info - orginally they stated Wednesday the 8th. Now its Thursday the 9th. That sucks.

On my calendar, Wednesday is the 9th, Thursday is the 10th.
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post #65 of 147
7/10/08 at 11:57am
Quote:
Originally Posted by bslaght View Post

but super slow and only working in FireFox 3.0, safari and IE7 are dead in the water.

and we're down again!
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post #66 of 147
7/10/08 at 1:02pm
The very least Apple could do is throw together a quick press release and throw it on the MobileMe website explaining why things are taking so long...give an ETA...something.

Where I work, if we take a system down and it runs past the scheduled up-time, we get info out to our users. They may still be impatient, anxious or angry, but they do like to be kept in the loop, and it comforts them on some level to know we're still working hard to get the system up.
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post #67 of 147
7/10/08 at 1:05pm
Quote:
Originally Posted by jabohn View Post

On my calendar, Wednesday is the 9th, Thursday is the 10th.

You can access your calendars? Clearly you must not be a .Mac/MobileMe customer.
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post #68 of 147
7/10/08 at 1:14pm
3:12pm.....It's up!!
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post #69 of 147
7/10/08 at 1:14pm
Mail just worked for me for the first time.
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post #70 of 147
7/10/08 at 1:16pm
And down again......
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post #71 of 147
7/10/08 at 1:40pm
Surely the title of this item is completely wide of the Mark? When was Mobile Me live exactly? in the UK it's been down since 8am - it's now 9:30pm and I've been checking every 20-30 mins all day. It was live for few minutes around lunchtime but before I could login it went down again.

A several people have pointed out that mail is working to the desktop so why can't Apple give us some information as to why to why the .mac service is down and when it'll be working? After all we pay for this service and whilst I don't think I can argue to get a days fees back I do think they could do better than post a bland 'we'll be back soon' message'. I don't call 12 hours outage 'soon'
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post #72 of 147
7/10/08 at 1:56pm
I have yet to see any sign of it being up. I've checked about a million times today.
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post #73 of 147
7/10/08 at 1:56pm
Quote:
Originally Posted by uk_pete View Post

Surely the title of this item is completely wide of the Mark? When was Mobile Me live exactly? in the UK it's been down since 8am - it's now 9:30pm and I've been checking every 20-30 mins all day. It was live for few minutes around lunchtime but before I could login it went down again.

A several people have pointed out that mail is working to the desktop so why can't Apple give us some information as to why to why the .mac service is down and when it'll be working? After all we pay for this service and whilst I don't think I can argue to get a days fees back I do think they could do better than post a bland 'we'll be back soon' message'. I don't call 12 hours outage 'soon'

I do think its time to revise the title!

Man, I would not want to be in charge of operations over this three day period...

Rolling out a new OS (iPhone 2.0), a new phone, a new AppleTV update, and an update to every service of on online provider, as well as a new applications store for the iPhone. I can feel the stress coming from Cupertino all the way across the country...

Heres hoping they straighten things out soon and it doesn't affect people too much... It looks like a great and needed upgrade to the service. I have been waiting to see my calendars online forever!
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post #74 of 147
7/10/08 at 2:17pm
Quote:
Originally Posted by wolfneuralnet View Post

I do think its time to revise the title!

Man, I would not want to be in charge of operations over this three day period...

Rolling out a new OS (iPhone 2.0), a new phone, a new AppleTV update, and an update to every service of on online provider, as well as a new applications store for the iPhone. I can feel the stress coming from Cupertino all the way across the country...

Heres hoping they straighten things out soon and it doesn't affect people too much... It looks like a great and needed upgrade to the service. I have been waiting to see my calendars online forever!

The main thing I've been waiting for is online calendars and it's well overdue!

Agree that they have taken a lot on in two days but as paying subscribers I'd appreciate an update after such a long outage. I'd expect it from my IT people at work and they would provide it.

If this has been Microsoft with such a delay I'd expect an Apple advert featuring Mac and PC - just goes to show how good Apple's PR is - and how bad MS PR is at missing an opportunity!
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post #75 of 147
7/10/08 at 2:47pm
Quote:
Originally Posted by Bergermeister View Post

Odd thing is, my .mac homepage is working fine.

I can view my homepage but I can't see any of my galleries. That's OK though because Apple's website says that service has been restored\
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post #76 of 147
7/10/08 at 2:53pm
Has anyone got MM or .Mac to work by going to the system prefs pane?

Mine's still showing the .Mac icon and says it can't login....
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post #77 of 147
7/10/08 at 3:17pm
"Apple early Thursday morning switched on MobileMe..."

no they didn't
MBP 15" Unibody GHz 500GB 4GB
iPhone 3GS 16GB
iPod nano black fatty 8GB
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MBP 15" Unibody GHz 500GB 4GB
iPhone 3GS 16GB
iPod nano black fatty 8GB
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post #78 of 147
7/10/08 at 3:36pm
I just went to view my .Mac personal web pages and the rendering of the pages is completely screwed up. I made the pages in iWeb and they looked fine 2 days ago. Now there are frames around text boxes, text is a different color....

Quote:
Originally Posted by paxman View Post

I can view my homepage but I can't see any of my galleries. That's OK though because Apple's website says that service has been restored\
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post #79 of 147
7/10/08 at 3:53pm
My G5 at home loaded Mobile me in the System Pref Pane. However my work G4 and my Intel Laptop don't recognize the service yet.

I'm sure Senior Jobs knows about this and has a great deal of pressure on the web team. I mean $#!+, have you seen Pirates of Silicon Valley. I hope he doesn't throw their computers out the window!!!

I'm sure it will be up ASAP. With all the "Get a Mac" ads. They don't need to give Microsoft any ammunition now to fight back.
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post #80 of 147
7/10/08 at 4:04pm
Holy s*** I was able to log in and view my mail......
lets hope it stays

4:04 pacific time


it looks like everything else is working too. woohoo....
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