Originally Posted by paxman
One server goes down and no email? Don't they have a back up procedure of some kind? The outage was probably cause by some technician spilling his coke on the server box under his desk. Or maybe someone tripped over the cable which is taped to the floor with ducktape busting the connector. It takes time to send someone to Best Buy to get a new one, you know! I bet SJ will refer to mobileMe as a hobby next year.
Backup mail servers are not always so easy as they sound, it all depends on the situation. If a server has a sudden crash then switching to a backup server is a breeze. If it has a very gradual & unsuspected corruption it can replicate itself to the backup & effectively kill the redundancy.
These issues have only just begun to be addressed in recent years & unfortunately for Apple the best ways to combat this are still a couple years away from supporting OS X Server. Virtualization is the main way to combat this possibility because you both replicate data for on the fly takeover but you also run snapshots, but virtualization support for OS X Server has been lower priority for virtualization companies because of the dramatically small server market OS X has.
Apple does a lot of cool stuff with their technology but I think people forget that they don't do everything & still depend on outside solutions for some aspects of their services. They could opt to use some of the virtual technologies but we all know that this would result in great scoffing at Apple for using a competing companies software or hardware. What Apple really needs to do is invest hardcore in VMWare & their ESX virtual solutions, VMWare is in the lead to try & build professional OS X virtual server solutions (yes Parallels now has a server version out to support OS X but that is not even close to the level of ESX).
The 1% could actually make a lot of sense if everyone around you is having the same issue. It very well could be a regional thing, I doubt very much Apple has 2 or 3 mail servers that handle all of their e-mail stores. I'm not having any issues in my area & no one around me using mobileme seems to be either. The logical way to split up mail servers would be regional so I suspect this is why everyone in a certain location might be having the issue & yet as a whole they may account for only that 1%.
Apple makes mistakes but I've rarely seen them misreport figures (at least not intentionally). Instead they often remain silent far too long.
Many people are concerned about Steve Jobs leaving but I may be one of the few that believes his time has come. He is a visionary & has lead the way for some incredible inspirations, but as Apple grows they need someone who is more than idealist. They have now shifted to the need for someone who will better understand how to handle some of these transitions & growing pains that have pounded them as of late. Sorry, but that is not Steve. He has created the environment for dreamers & I don't see any reason that won't continue on in full force if he departs. Time for the man to retire to a position where he can still feel vested & active, but can also get some rest from time to time.