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MobileMe now in good hands with Eddy at the helm, insider says - Page 2

post #41 of 68
Quote:
Originally Posted by AppleInsider View Post

Cue's latest challenge, as revealed in an email from Jobs to Apple employees earlier this week, is to rescue MobileMe from the mistakes that plagued its launch, repair its tarnished reputation, and steer it down a path that the company can be "proud of by the end of this year.

Didn't Appleinsider report some time ago about a very talented employee leaving Apple because he did't agree with the way Apple was treating the web 2.0 thing?! Did he see the MobileMe failure coming?!

Does anyone remember the story?

I hope Apple won't be too proud to get back to him and have a cup of tea?!
post #42 of 68
Quote:
Originally Posted by mr O View Post

one day in the life of mr O:

1. internet : Facebook = addressbook which is being updated by your friends, mail with friends, sharing & tagging pictures and creating events
2. internet : Gmail = work mail, Facebook notifications and newsletters.
3. desktop : Apple mail = reading and replying to messages fom my various Gmail accounts.
4. internet: Youtube = sharing videos with your friends which can be linked to the various social networking sites.

5. internet: MobileMe = obsolete. Sorry.

Kind of left out the whole 1-click iWeb publishing, iPhoto syncing/Web Gallery, Back to My Mac remote access, push email, contacts, and calendars, its complete lack of ads, and iDisk online storage, which promises to allow the sending of a link to an uploaded file, making the sending of actual attachments over the internet unnecessary.
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post #43 of 68
If is not working properly now and will take to end of the year to fix Apple needs to;

1. Turn off MobileME and leave it at .mac.

2. Return everybody's money until the end of the year. Or credit the account until re-launch.

3. Make it free till Jan '09 with no updates in the interim.

This would shake off some of the stink Apple can't seem to loose. Cracking 3G iPhones............etc.

Apple can afford this Steve!!!!!!!!!!!
post #44 of 68
Quote:
Originally Posted by mr O View Post

Didn't Appleinsider report some time ago about a very talented employee leaving Apple because he did't agree with the way Apple was treating the web 2.0 thing?! Did he see the MobileMe failure coming?!

Does anyone remember the story?

I hope Apple won't be too proud to get back to him and have a cup of tea?!

Yes and he had an exit interview and let them have it as I recall. He was the one who
created several important programs we all use today while at Apple. He worked with them for 15 years!!

He also did not like the lack of interaction between groups and co-workers. Nobody can talk about anything. He said this came about after Steves return and gotten so bad that everybody walks on egg shells , never write anything down, and do nothing social . Everybody thinks the other is a spy. He said that is why Steve does
not want/understand social networking on the Mac/iPhone. Said he has no clue.
Said it was an ugly place to work!!!!!!!! I just can not remember his name or his apps.
post #45 of 68
Quote:
Originally Posted by wobegon View Post

Kind of left out the whole 1-click iWeb publishing, iPhoto syncing/Web Gallery, Back to My Mac remote access, push email, contacts, and calendars, its complete lack of ads, and iDisk online storage, which promises to allow the sending of a link to an uploaded file, making the sending of actual attachments over the internet unnecessary.

I know Apple is making some state of the art desktop applications. However, the internet does have a different set of rules which only Google seems to understand. It is about sharing and connecting. Not about showing off your shiny website (unless you're a creative) and doing online desktop applications! Who wants to pay to communicate?

Eddy did a great job wih iTunes, but he really screwed up with .mac. And now he's back at the helmet. He will make it run smoothly and create a great desktop like experience when you're not using your mac. Hence probably the name "mobile lonely me"

iLike is a poorly executed version of what the online iTunes should be like. It should be about connecting your users with their musicians (and dragging them to iTunes). And Facebook is a cleverly designed addressbook that's being updated by your friends themselves. Not everyone does have a secretary.
post #46 of 68
When things go wrong on the back end ... cue Eddy.
post #47 of 68
For $8.25 per month MobileMe is a sweet deal.
post #48 of 68
Quote:
Originally Posted by mr O View Post

I know Apple is making some state of the art desktop applications. However, the internet does have a different set of rules which only Google seems to understand. It is about sharing and connecting.

Er...there is no internet rule book (thank god). What are some examples of how Google "seems to understand" this nonexistent guide to the web?

Quote:
Originally Posted by mr O View Post

Not about showing off your shiny website (unless you're a creative) and doing online desktop applications! Who wants to pay to communicate?

Who creates a website that's is not "a creative?" MobileMe's web apps are nice, but they're simply a web interface for the bread and butter of the service: push email, contacts, and calendars. No one else is offering this to consumers.

You're paying a rather reasonable annual fee because they don't shove ads in your face like Google and especially Facebook, among others, and for the online storage, which allows you to host a website.

Quote:
Originally Posted by mr O View Post

iLike is a poorly executed version of what the online iTunes should be like. It should be about connecting your users with their musicians (and dragging them to iTunes). And Facebook is a cleverly designed addressbook that's being updated by your friends themselves. Not everyone does have a secretary.

Maybe Apple recognizes the profitless nature of all these social networking sites, which are by no means guaranteed to last or even be popular. I remember when everyone was consumed with MySpace and look at it now. Its only redeemable value is its use by indie bands. What about Last.fm? Great site (or it used to be), hardly anyone knows about it. I couldn't wait for the Facebook redesign to get here, but now I'm not sure how much easier it is to navigate and I can tell it's going to alienate some users. On that note, how is FB an "address book that's updated by your friends themselves?" How is it any better or worse than Leopard/MobileMe/iPhone's address book? Most of my friends only put up an IM name or email address at the most, some put up their phone numbers and a minority put up their address. None of this info is really searchable or centralized.

Social networking sites are a dime a dozen now, so I wouldn't hold my breath for Apple to jump in. They generally go into more competitive, emerging markets. Maybe they'll leverage their massive iTunes installed base. Who knows? I don't think they need to provide an Apple alternative to everything when they can promote and/or facilitate what's already available through things like the new App Store that features slick apps from Google, Facebook, and things like Loopt, which in some ways takes social networking to the next level with its use of GPS to show where you're friends are and what they're doing (through twitter-esk updates).

You're also completely ignoring one of the biggest new forms of independent free media/entertainment that is likely to replace TV: podcasts. And iTunes is by far the best podcast database, yet does Apple need to put up a be-all-end-all podcast of their own? No, they just promote the good examples already in existence because at the end of the day, Apple's a hardware company that uses software to lubricate hardware sales.
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post #49 of 68
Quote:
Originally Posted by Neil Anderson View Post

For $8.25 per month MobileMe is a sweet deal.

I agree. Can't find what I need elsewhere without ads, without tons of configuration time, without...
post #50 of 68
Quote:
Originally Posted by mr O View Post

Didn't Appleinsider report some time ago about a very talented employee leaving Apple because he did't agree with the way Apple was treating the web 2.0 thing?! Did he see the MobileMe failure coming?!

Does anyone remember the story?

I hope Apple won't be too proud to get back to him and have a cup of tea?!

Well, Apple does attract a lot of talented people but there are also many cases of talented people being very unhappy with Apple.

If Apple UK didn't have a rod up its a** maybe I wouldn't have to plan my illegal iPhone 3G unlocking business right now....
post #51 of 68
Quote:
Originally Posted by wobegon View Post

You're paying a rather reasonable annual fee because they don't shove ads in your face like Google and especially Facebook, among others, and for the online storage, which allows you to host a website.

Emphasis mine. That's an interesting way to twist words. Both services that you mention are pretty unobtrusive in terms of their advertising.


Quote:
You're also completely ignoring one of the biggest new forms of independent free media/entertainment that is likely to replace TV: podcasts.

I don't think so, at least in anything resembling their current form. I love them, but let's be realistic here. There aren't many people making a sustainable living making them. Even the viral videos that get millions of hits usually don't pay back much beyond expenses. Where they pay off is when it's a springboard into "old" media, and that doesn't happen all that often.
post #52 of 68
Quote:
Originally Posted by JeffDM View Post

Emphasis mine. That's an interesting way to twist words. Both services that you mention are pretty unobtrusive in terms of their advertising.

Perhaps those weren't the best examples, but that is how those services are paid for: advertising. Gmail's ads aren't very noticeable, but Facebook's are in my opinion. I don't appreciate all the Woome girls and a great many FB apps are just marketing ploys. The way Beacon essentially followed people around the internet was pretty uncool. I should have sited Yahoo and its banner ads, though I did say "among others."

Quote:
Originally Posted by JeffDM View Post

I don't think so, at least in anything resembling their current form. I love them, but let's be realistic here. There aren't many people making a sustainable living making them. Even the viral videos that get millions of hits usually don't pay back much beyond expenses. Where they pay off is when it's a springboard into "old" media, and that doesn't happen all that often.

I was mainly giving strong examples of how iTunes is not a one-way street, but I do believe podcasts will at the very least give traditional TV a run for its money. A number of cable TV news networks offer up their shows as full, ad-free video and/or audio podcasts. Public broadcasting like PBS and radio shows from NPR are there. Then there are great podcasts from online publications like IGN and independent stuff from anyone with a mic and recording software, including tons of music podcasts. Coupled with an Apple TV and you've got a very compelling alternative to traditional TV programing (shouldn't have said TV in its entirety as the actual TV set is still necessary and important).
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post #53 of 68
Apple just accepted to refund my MobileMe subscription!

FINALLY, AFTER ALL MY COMPLAINTS AND CALLS, THEY LISTEN TO THE CUSTOMER

Many thanks and good luck with MobilMe...


By the way, Gmail looks now in trouble!
post #54 of 68
Quote:
Originally Posted by Neil Anderson View Post

For $8.25 per month MobileMe is a sweet deal.

Not really.
Citing unnamed sources with limited but direct knowledge of the rumoured device - Comedy Insider (Feb 2014)
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Citing unnamed sources with limited but direct knowledge of the rumoured device - Comedy Insider (Feb 2014)
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post #55 of 68
Quote:
Originally Posted by Ireland View Post

Not really.

Why not?
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post #56 of 68
Quote:
Originally Posted by wobegon View Post

Why not?

I think it's because he's had more than the average share of MM issues this past month. For what you get for the price it's an excellent package, but if it isn't working it's gonna be crap. Ireland (the country) has it bad all around for the iPhone and affiliated services). O2 charges must higher rates and doesn't even offer Visual Voicemail. O2 and Apple really do treat them like a redheaded stepchild.
Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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post #57 of 68
Quote:
Originally Posted by wobegon View Post

Why not?

Well if it worked it still wouldn't be sweet, but it doesn't even work as advertised, and it's currently slow and unreliable. I couldn't care if I was the only one, cause the way the service performs for someone else will never have any effect on me.

Besides, $8.25 per month is one more bill I just don't need. I'll pay it, but in my option the service should be cheaper. To say it's a sweet deal just strikes me as someone who's high.
Citing unnamed sources with limited but direct knowledge of the rumoured device - Comedy Insider (Feb 2014)
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Citing unnamed sources with limited but direct knowledge of the rumoured device - Comedy Insider (Feb 2014)
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post #58 of 68
Quote:
Originally Posted by Ireland View Post

Well if it worked it still wouldn't be sweet, but it doesn't even work as advertised, and it's currently slow and unreliable. I couldn't care if I was the only one, cause the way the service performs for someone else will never have any effect on me.

Besides, $8.25 per month is one more bill I just don't need. I'll pay it, but in my option the service should be cheaper. To say it's a sweet deal just strikes me as someone who's high.

Who offers a similar service for less money?
Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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Dick Applebaum on whether the iPad is a personal computer: "BTW, I am posting this from my iPad pc while sitting on the throne... personal enough for you?"
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post #59 of 68
Quote:
Originally Posted by Ireland View Post

Well if it worked it still wouldn't be sweet, but it doesn't even work as advertised, and it's currently slow and unreliable.

MobileMe isn't firing on all cylinders, but it is firing on a majority of them and can only get better and faster with Eddy onboard.

Quote:
Originally Posted by Ireland View Post

I couldn't care if I was the only one, cause the way the service performs for someone else will never have any effect on me.

Ha, if you were literally the only one with problems, more likely than not, it'd be a problem on your end.

Quote:
Originally Posted by Ireland View Post

Besides, $8.25 per month is one more bill I just don't need. I'll pay it, but in my option the service should be cheaper. To say it's a sweet deal just strikes me as someone who's high.

Who's forcing you to use MobileMe? If you don't need it, nor like it, there are alternatives. Alternatives that ask more for less, yes, but alternatives nonetheless. Also, while it is technically $8.25/month, obviously due to the annual $100 fee, it's really not one more monthly expense.
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post #60 of 68
Quote:
Originally Posted by Luca Larobiade View Post

Apple just accepted to refund my MobileMe subscription!

FINALLY, AFTER ALL MY COMPLAINTS AND CALLS, THEY LISTEN TO THE CUSTOMER

Many thanks and good luck with MobilMe...

By the way, Gmail looks now in trouble!

I don't see a good reason here to use a different color, or a sentence in all-caps.

Is your gmail comment some kind of sarcasm?
post #61 of 68
Quote:
Originally Posted by JeffDM View Post

I don't see a good reason here to use a different color, or a sentence in all-caps.

Is your gmail comment some kind of sarcasm?

Maybe he read this:

http://www.macworld.com/article/1349.../08/gmail.html

Second gmail outage in a week.
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post #62 of 68
Quote:
Originally Posted by wobegon View Post

Perhaps those weren't the best examples, but that is how those services are paid for: advertising. Gmail's ads aren't very noticeable, but Facebook's are in my opinion. I don't appreciate all the Woome girls and a great many FB apps are just marketing ploys. The way Beacon essentially followed people around the internet was pretty uncool. I should have sited Yahoo and its banner ads, though I did say "among others."

In terms of screen area, the area given to FB ads is small compared to the content. Some of the apps may be bad, but the ones I see people actually use don't seem to be bad. Some advertisers do use somewhat provacative images, but that's not really a big complaint given what else is done on the internet.



Quote:
I was mainly giving strong examples of how iTunes is not a one-way street, but I do believe podcasts will at the very least give traditional TV a run for its money. A number of cable TV news networks offer up their shows as full, ad-free video and/or audio podcasts. Public broadcasting like PBS and radio shows from NPR are there. Then there are great podcasts from online publications like IGN and independent stuff from anyone with a mic and recording software, including tons of music podcasts. Coupled with an Apple TV and you've got a very compelling alternative to traditional TV programing (shouldn't have said TV in its entirety as the actual TV set is still necessary and important).

A lot of the TV shows cut to podcast are promotional, to get people to watch the shows where the real money is. When the promotion stops being effective, then it may very well just go away. I don't think they're pulling in the number of subscribers necessary to advertise very well on the podcast. The independent stuff is often the shakiest in terms of longevity, I've subscribed to several good podcasts that are long gone because they lost interest or it becomes too much hassle. Just picking up a mic and recording rarely nets good listening, to do a half-assed job is quite annoying, doing a decent job is a lot of work.
post #63 of 68
Quote:
Originally Posted by wobegon View Post

Maybe he read this:

http://www.macworld.com/article/1349.../08/gmail.html

Second gmail outage in a week.

Are there specific set of circumstances known to be a problem, like a particular set of servers or region? I didn't notice anything and I regularly pop open a gmail window throughout the day.
post #64 of 68
Quote:
Originally Posted by JeffDM View Post

In terms of screen area, the area given to FB ads is small compared to the content. Some of the apps may be bad, but the ones I see people actually use don't seem to be bad. Some advertisers do use somewhat provacative images, but that's not really a big complaint given what else is done on the internet.

Yeah, Facebook's ads are not horrible, but I'd prefer them along the sides only, not within the News Feed area. As for the provacative images, if you don't have a problem with them, fine. I do. Gmail has ads, but I never have to see that crap when checking my email. I don't really know why Facebook is even a part of this conversation considering it's really not a substitute for an actual online email service or desktop client.

Quote:
Originally Posted by JeffDM View Post

A lot of the TV shows cut to podcast are promotional, to get people to watch the shows where the real money is. When the promotion stops being effective, then it may very well just go away.

Sure, but I'm talking about podcasts offered by NBC, MSNBC, PBS, NPR, all of which have been consistently delivering podcasts for a while now.

Quote:
Originally Posted by JeffDM View Post

I don't think they're pulling in the number of subscribers necessary to advertise very well on the podcast. The independent stuff is often the shakiest in terms of longevity, I've subscribed to several good podcasts that are long gone because they lost interest or it becomes too much hassle. Just picking up a mic and recording rarely nets good listening, to do a half-assed job is quite annoying, doing a decent job is a lot of work.

Well, that happens. Just like TV shows conclude their final seasons and pilots don't turn out, some podcasts disappear. Of the ten podcasts I'm subscribed to and have been subscribed to for a while, none of the creators have disbanded. I was subscribed to that In Rainbows promotional video podcast done by Radiohead, which ended. Of course, the episodes didn't disappear off my computer, iPod, nor the iTunes podcast database.

Quote:
Originally Posted by JeffDM View Post

Are there specific set of circumstances known to be a problem, like a particular set of servers or region? I didn't notice anything and I regularly pop open a gmail window throughout the day.

Ah, so as long as you're not personally affected, everything must be hunky-dory? That's the message I'm getting from you.

Well, I don't notice anything wrong with MobileMe, so I guess everyone else has just lost their minds.

Here's the apology for the outage on the official Gmail blog:
http://gmailblog.blogspot.com/?utm_s..._content=gmnav
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post #65 of 68
Quote:
Originally Posted by wobegon View Post

Ah, so as long as you're not personally affected, everything must be hunky-dory? That's the message I'm getting from you.

But I didn't suggest that. I was trying to learn of the circumstances of those affected.

That said, it's only on this forum that I read people complaining a lot about gmail's QoS. It is a bit suspicious when it's the people that appear to be defending Apple by bringing up the spectre of major gMail problems, which according to another forum member, these problems have supposedly been pervasive from the start.
post #66 of 68
Quote:
Originally Posted by JeffDM View Post

But I didn't suggest that. I was trying to learn of the circumstances of those affected.

If you wanted to learn the circumstances you could have read the report I linked to, which also linked to Gmail's official blog. Stating that you weren't having the same problems gave me an impression, whether or not you meant to suggest anything.

Quote:
Originally Posted by JeffDM View Post

That said, it's only on this forum that I read people complaining a lot about gmail's QoS. It is a bit suspicious when it's the people that appear to be defending Apple by bringing up the spectre of major gMail problems, which according to another forum member, these problems have supposedly been pervasive from the start.

I'm not following. Who's this other forum member? What are these supposed "pervasive" problems that have followed gmail since its inception?
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post #67 of 68
Quote:
Originally Posted by wobegon View Post

If you wanted to learn the circumstances you could have read the report I linked to, which also linked to Gmail's official blog.

I don't understand why you think that's enough information. Did you actually read it? There are no details in that blog post. The only thing it really says is that "there was a problem and we fixed it, sorry about that". The rest of the words were just padding, not information.

Quote:
I'm not following. Who's this other forum member? What are these supposed "pervasive" problems that have followed gmail since its inception?

It was Melgross. I asked him for these media reports that he said exists because I really didn't find a lot on my own.
post #68 of 68
Quote:
Originally Posted by JeffDM View Post

I don't understand why you think that's enough information. Did you actually read it? There are no details in that blog post. The only thing it really says is that "there was a problem and we fixed it, sorry about that". The rest of the words were just padding, not information.

Yeah, I read the report and the official message on the Gmail team's blog. This excerpt from the official apology should give you an idea of the problem's magnitude:

We don't usually post about problems like this on our blog, but we wanted to make an exception in this case since so many people were impacted.


Quote:
Originally Posted by JeffDM View Post

It was Melgross. I asked him for these media reports that he said exists because I really didn't find a lot on my own.

Well, I don't know what Mel said, and being a gmail user myself since its inception (when it was invite only) I haven't encountered any "pervasive" issues. Have I experienced bugs and server downtime? Yes. Often? No.

Google's rich formating bar and chat service, the latter of which they advertised and even changed the gmail icon for, wasn't even visible in Safari until Safari v.3 came out. Might this have been an issue with Safari up until then? Perhaps, but if they could get it working on IE, Firefox and Opera, why not Safari, the default Mac browser? In general, it seems most improvements that come to gmail are only compatible with Windows first, then they trickle down to Mac users. I love the conversation view, but the graphics/formating often look incomplete and of course, the overall style of gmail in no way resembles a desktop application.

Recently, gmail and Google's other services have experienced problems, like the two outages this week which also translated into subscribers paying for Google Apps being unable to access their accounts.

MobileMe's early problems, a number of which were simply due to launching it during the iPhone hysteria, need to be kept in context. It's hardly been out a month, its major services are up and running, yet pundits are trying to paint it as Apple's Vista, which is ludicrous. There's no service like it and the online apps will make you forget you're using an internet browser.
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