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Originally Posted by
overdue 
iLife is free
No, no it's not. It's included as part of your Mac purchase, but any major updates require payment. It's reasonably priced, partly because it's there to get you to use Macs which means you are buying their machines. iTunes was once part of iLife, which made no sense to me since it was so easily downloadable, but that does not make iLife free.
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so is Open Office-available for all. For that matter, it's widely known, at least outside of the Mac circle, that one can find open source apps for nearly all your needs on your PC. So I'd advise looking for another argument than the software niche.
OOo is free and it's okay for a free app but it is not a great solution for any heavy work. You are also correct that there are many free apps available, but free does not always mean better, in fact it usually means worse for the average person as there is no accountability. Of course there are free apps that are great and have good support but they supported by other things like HW sales, so they aren't really free.
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I went into an apple store on the Central Coast in California, looked at a macbook air, and asked the salesguy, "why does one macbook air have flash memory for storage, and the other have a hard drive?" He paused, looked at the spec sheets, said, "hmmm...that's a good queistion....I don't know."
I can't believe that someone would think that is a good question. They are different types of drives. if you need to explain the pros and cons of SSDs and HDDs I will more than happy to.
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We had actually gone into the apple store looking for a replacement battery for my wife's three year old G4 iBook; battery life is down to less than 10 minutes unplugged.
How many cycles does the battery have? Have you reset the battery? Was it on the recall list? These are things that I would have posted about my iBook battery
before complaining that it on got a 10 minute charge. It might jsut be wear and tear, it might be part of a larger issue or it just might a flux. Apple, like almost almost all PC vendors doesn't produce its batteries, but it does warranty them. I've had a couple bad batteries over the years and they replaced them without question after I pointed out that they were bad, even well after my machine warranty was up. You should have Google the issue when you first noticed it.