Originally Posted by chronster
First Google result for "Free anti virus" was AVG, an excellent AV. ... If someone is too stupid to google that, then yeah I recommend a Mac for them : )... I'm speaking of arrogance on both ends you know. Microsoft's ads are pathetic and not how I would sell PC's. Apple, however, makes it sound as though buying a $700 will require an extra $700 for the user to be happy. This isn't the case. When I say the level of arrogance is astounding, I'm talking about how these two companies view people: as complete brainless morons.
Your just wrong about this.
The fact that you are in a distinct minority
, and have a rather unusual
view of the situation is proven by the fact that you see "astounding arrogance" in the article when literally no one else does.
I've been in tech support for many years and people generally don't go out and find free anti-virus products on the web, Google or no. They buy one on the recommendation of friends or they buy one on the recommendation of the person fixing their computer at the tech stop. People are generally terrified of viruses and not confident enough about tech to pick out an anti-virus themselves, as (to them) it's a hugely
PCs don't even *work* without anti-virus (at least not connected to the Internet for more than a few minutes), so it's perfectly valid to include the average cost of anti-virus when figuring out the cost of the whole package.
Even if you were right about people going out and finding free anti-virus (you're not), the cost should be calculated based on what the average windows user
spends on anti-virus per year. If some people like yourself spend zero dollars, well that's great. Others will spend hundreds on anti-virus though and the *average* cost of what is spent is a valid "add-on cost to a windows computer when doing these kinds of calculations.
Finally, your implied assertion that Mac users are "dumb" is really off-base considering that more Mac users are professionals, more Mac users have higher education etc. Also, Microsoft is purposely targeting dumb "average" PC users with this campaign and purposely *not* targeting knowledgeable professionals.
The ads more or less say:"You're not very rich, you're not very cool, and you're not that technologically competent, so ... a PC is just right for you! They're cheap!"