Originally Posted by sflocal
My experience dealing with Chinese suppliers... My company deals with directly with Chinese suppliers overseas. I could write a book detailing how they try to skimp on quality that we pay for because we can't provide constant on-site supervision. Ridiculous sometimes.
Originally Posted by melgross
Don't be a smartass! to say that everything coming out is poor quality is just as wrong. and you were certainly saying that. country prejudice.
There are some harsh words coming from New York City, from an individual who apparently has zero experience manufacturing here in Asia, more less living here in Asia and dealing with factories in Taiwan and China on a daily basis. It's not a racial issue or "country prejudice." It's a manufacturing reality. Any knee-jerk responses here about "race" are ridiculous. (Personally, I don't believe in "race." There's one race on this planet -- the human race.)
Nevertheless, "manufacturing" comments made by sflocal
were valid and reflect what I myself, based here in Asia, manufacturing in China and Taiwan, see continually. If we do not have our Japanese staff at the factory in Taiwan or China, a select number of our more electronically complex products do not get built with "acceptable quality." The factories we choose to build in are largely irrelevant to quality. There is a standard of quality that differs from country to country. Everyone in manufacturing knows this. But those of us in manufacturing take "risks" sometimes because we have to in order to save costs. You save a lot of money building in Japan, but you also have a higher number of defects, even with your own staff overseeing production.
Of course, with my company being based on Japan, we are seeing all this through Japanese eyes (along with my American eyes), with the intent of selling some "Made in China" products in Japan (with individual components from China, Taiwan, Japan, USA, and other countries). Most of you in the know will recognize that the Japanese consumer is perhaps the most demanding of any on the planet. (Yes, they will even complain about "lint" on a product.) "Quality" is a critical point to sell anything in Japan, which is why some companies even go so far as to pay through the nose to still build here in Japan (not just "assemble").
The fact remains that Macs in years past, made in Singapore, Fremont CA USA, Japan and Ireland were of better quality than Macs that have come in our recent years. The customer really couldn't care less where the product is made (unless perhaps the product is food). The buyer cares about quality. To argue that current Macintosh products are "good enough" is to deny that products of old were of higher quality and is little more than a defense of the status quo. No doubt Apple has reasons for building in China, just like my company does. But Apple also needs to work harder in China to ensure quality meets the same "premium" standards of quality its older products had, which is a critical point in light of the higher prices Apple lovers (myself included) pay for Apple merchandise.
WIth all this said, it would appear this problem affects the optional Radeon parts alone, not the Nvidia. Hence, it would make sense to examine how those Radeon parts are being assembled, where, by whom, and then take a look at how when and where they are installed in the iMacs. If the Nvidia cards are being built in China and working fine, then it makes logical sense that Apple could (if it wanted to) take steps to ensure that the Radeon cards worked equally well. But they will probably look at a software fix (firmware update) rather than the best choice of a hardware fix, simply because they don't want a product recall on their hands. Software is much cheaper to fix than hardware. It will be curious to see how Apple handles this in the end.