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iPhone 3G users to pay $200 premium for early upgrade to iPhone 3G S - Page 8

post #281 of 430
Quote:
Originally Posted by rutiger View Post

i bought two 3g phones the first day they were out. when i logged in to both the apple site and my att acct they both state i'm eligible for upgrading.

i was just able to order a 32gb 3gs on att's site for $299 + $18 with free shipping! hope it shows up asap




This is exactly what I (and a lot of us "unreasonable whiners who don't understand simple economics or know how to read a contract") are talking about. ATT clearly does not have a standard "policy" they are enforcing equally. The "shut up because you signed a 2 yr contract" arguement would work if everyone was told they could not upgrade until their 2 years are up. That is obviously not the case. This example even nullifies the primary line qualifies early theory.
post #282 of 430
Quote:
Originally Posted by TenoBell View Post

No I don't agree with this at all. You'd have to be a "dumbass" to not understand $199/$299 were not the full price of the iPhone when the previous iPhone cost twice as much.



AT&T lists in its information the fact that you mostly likely won't qualify for a new subsidized phone in the middle of your contract. This ill will comes from people who did not pay attention to what they were agreeing to. Also a sense of unrealistic entitlement.



This is not a change in upgrade policy, this has always been the policy.



The advertised price is with subsidy. In your AT&T contract it states that you may not be eligible for upgrade in the middle of your contract. If you do not understand this concept its not the fault of AT&T or Apple.

As an adult, I have the ability to refrain from lowering myself to name calling and keep this to an honorable respectful response and simply state that I agree that, after they lowered initial price from the intial price of $599 to $399 the 3G was released at a cheaper price than the 2G.

This fact was widely advertised in global marketing that the new 3G did more for less $. Perhaps you recall that this was one of their big sales campaigns? I do not recall a single add that said, thanks the new price was due to AT&T deciding to subsidize the phone. They simply advertised a lower price.

While there may have been information buried in fine print if you dug around, it was not promoted in any advertisements I saw, nor was it clearly obvious in the store. In fact when I purchased mine, they simply said sign here on their handy little pad for a new 2 year contract which would be same as you had before.

There wasn't any big contract to read. Granted, as an adult, it is my responsibility to read fully investigate and understand any contract I am signing. I generally do take the time to read and in the future will do the same with Apple. Unfortunately, I made the mistake of having a higher trust level with Apple, and honestly did not expect a fine print Gotcha. And you can pin it on AT&T or Apple, but I purchased it at the Apple store and only dealt with Apple representatives.

To be clear, I never saw a "full unsubsizided price" comparison at that time. They did not offer the option to buy one with out subsidy, only that it was this price. I do not feel I should get something for free, I am just very dissappointed that this year, instead of just purchasing the phone and signing the new 2 year contract like I did last year, I have to wait 6 months or pay extra. Seems to me, I already did that by being in line for the first one and paying more for it than the rest of the public did 2 months later.

I am simply very dissappointed that, as a fiercely loyal frequent buyer, my genuine enthusiasm for their new product finds me having to wait 6 months to pay the price a new customer gets.
post #283 of 430
Quote:
Originally Posted by JeffDM View Post

Expecting to get a new phone as if you don't still have a year left on the contract is a bit much. They never did promise that you would get the lowest price every year.

Just maybe, if enough people get huffy,

One thing is for sure, these dummies sure do know how to get huffy.

I will gladly pay the extra $200 if it means that these pathetic whiners don't get what they're crying for.
post #284 of 430
Quote:
Originally Posted by TenoBell View Post

You are a grown adult. Its not AT&T's responsibility to make you an informed consumer. With a little bit of research all of this information was easily accessible.

There's no chance lilgunther is a grown adult.
post #285 of 430
Quote:
Originally Posted by tbmichals View Post

I got my Iphone for my anniversary on May 22, 2009. At that time neither the people at Cingular, nor my husbands' friend who works for AT&T knew they were going to have a new phone. We all new about the upgrade, but thought that was it. Or I would have waited for the new phone. This really pisses my off. They should have let us know in advance. How much will I have to pay to take my phone back, get refund and rebuy the new phone? Will they even let us do that? Or will they say that you already redid your contract and are SOL.

Jesus christ what's the world coming to. Do people know how to do ANYTHING but complain?
post #286 of 430
Quote:
Originally Posted by lilgunther View Post

As an adult, I have the ability to refrain from lowering myself to name calling and keep this to an honorable respectful response and simply state that I agree that, after they lowered initial price from the intial price of $599 to $399 the 3G was released at a cheaper price than the 2G.

It was sold cheaper due to the subsidy. If you purchased the original iPhone you were able to walk in and out with signing a contract. if you bought the iPhone 3G you had to sign a contract where the monthly fees and requirements were explained to you and written out on the contract. This is how all US carriers sell phones. This exists outside of AT&T, outside of the US and long before the iPhone came to pass.

Quote:
This fact was widely advertised in global marketing that the new 3G did more for less $. Perhaps you recall that this was one of their big sales campaigns? I do not recall a single add that said, thanks the new price was due to AT&T deciding to subsidize the phone. They simply advertised a lower price.

They advertised the purchase price. The price you pay at checkout, not the TCO. To think that the 2-year contract or monthly fees meant nothing to AT&T is silly. Did you really think that it costs under $200 with profit for the iPhone?

Quote:
While there may have been information buried in fine print if you dug around, it was not promoted in any advertisements I saw, nor was it clearly obvious in the store. In fact when I purchased mine, they simply said sign here on their handy little pad for a new 2 year contract which would be same as you had before.

What part of 2-year contract is hard to understand? Why would you be signing a contract that you didnt read or be signing a contract at all if you thought you had already paid for the device free and clear.

Quote:
There wasn't any big contract to read. Granted, as an adult, it is my responsibility to read fully investigate and understand any contract I am signing. I generally do take the time to read and in the future will do the same with Apple. Unfortunately, I made the mistake of having a higher trust level with Apple, and honestly did not expect a fine print Gotcha. And you can pin it on AT&T or Apple, but I purchased it at the Apple store and only dealt with Apple representatives.

The point of a contract is to legally bind you to an agreement. You purchased a $700 item at $200, which AT&T pays Apple for each month, and AT&T wanted to be relatively certain that they get their money. There is nothing atypical or underhanded about it.

BTW, each Apple Store had an AT&T rep to finalize your account if you did not set yourself up at home before going to the store.

Quote:
To be clear, I never saw a "full unsubsizided price" comparison at that time. They did not offer the option to buy one with out subsidy, only that it was this price. I do not feel I should get something for free, I am just very dissappointed that this year, instead of just purchasing the phone and signing the new 2 year contract like I did last year, I have to wait 6 months or pay extra. Seems to me, I already did that by being in line for the first one and paying more for it than the rest of the public did 2 months later.

AT&T chose not to sell the device as unsubsidized, like they do most of their devices. They chose only to sell it as a subsidized device requiring a 2-year agreement. One which you admittedly signed. There is no skullduggery, just a life lesson to lesson to be learned about being aware of business decisions.

The original IPhone wasnt subsidized. AT&T paid Apple each month for each month you had service with them. If you were new to AT&T because of the iPhone then Apple got a little more each month. This was profit sharing, something that AT&T liked but most carriers did not. It allows the carrier to pay nothing up front and requires the cellphone vendor to keep their device as useful as possible, especially old ones, as a canceled plan or switch to another device means no more monthly payouts. This is great for the consumer for takes away a lot of control from the carriers who have grown accustomed to strong arming vendors. Its rumored that AT&T made Apple agree to another year of exclusivity to get rid of the failed worldwide profit sharing model. I wish it has stuck as this wouldnt be discussed, though your initial HW price would likely be higher.

Quote:
I am simply very dissappointed that, as a fiercely loyal frequent buyer, my genuine enthusiasm for their new product finds me having to wait 6 months to pay the price a new customer gets.

Enthusiasm does mean that we should be to ignore our legally binding contracts. I also dont see how someone can be loyal if they are trying to skate on their signed commitment. A new customer has no debt to AT&T, the same way that people who were with AT&T under contracts with any other phone were not able to get either iPhone at the "new customer/upgrade eligible price when you signed on.
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post #287 of 430
Quote:
Originally Posted by lilgunther View Post

As an adult, I have the ability to refrain from lowering myself to name calling and keep this to an honorable respectful response and simply state that I agree that, after they lowered initial price from the intial price of $599 to $399 the 3G was released at a cheaper price than the 2G.

Its not my intent to particularly call you a name. But its quite disappointing that people cannot grasp basic concepts of how these things work.

Quote:
This fact was widely advertised in global marketing that the new 3G did more for less $. Perhaps you recall that this was one of their big sales campaigns? I do not recall a single add that said, thanks the new price was due to AT&T deciding to subsidize the phone. They simply advertised a lower price.

The advertising was true. You did pay a lower upfront fee. It was reported everywhere that the iPhone 3G was subsidized. The rules for how carriers subsidize phones are standard and have been used for years now.

Quote:
While there may have been information buried in fine print if you dug around, it was not promoted in any advertisements I saw, nor was it clearly obvious in the store. In fact when I purchased mine, they simply said sign here on their handy little pad for a new 2 year contract which would be same as you had before.

No company lists the full rules or details of its sales agreements. Its up to the consumer to do research and be informed of what you are getting yourself into. If you don't bother to look further than the marketing materials, its your fault, you cannot blame the company for not being proactive in informing you of everything.

Quote:
There wasn't any big contract to read. Granted, as an adult, it is my responsibility to read fully investigate and understand any contract I am signing. I generally do take the time to read and in the future will do the same with Apple. Unfortunately, I made the mistake of having a higher trust level with Apple, and honestly did not expect a fine print Gotcha. And you can pin it on AT&T or Apple, but I purchased it at the Apple store and only dealt with Apple representatives.

There is a contract to read. Its what you signed and agreed to, the same as most people you just didn't read it.

Its not a "gotcha", these are the rules of subsidized phones for all carriers. No carrier is going to allow subscribers to continually jump from subsidized phone to subsidized phone in the middle of their contract.

Quote:
To be clear, I never saw a "full unsubsizided price" comparison at that time. They did not offer the option to buy one with out subsidy, only that it was this price. I do not feel I should get something for free, I am just very dissappointed that this year, instead of just purchasing the phone and signing the new 2 year contract like I did last year, I have to wait 6 months or pay extra. Seems to me, I already did that by being in line for the first one and paying more for it than the rest of the public did 2 months later.

Did you inquire into the option of buying the phone at full price? Its true AT&T did not initially offer this option, eventually they did.

You are disappointed because you do not understand the point or the system of how phone subsidization works. The price at which you bought the phone last year was the price AT&T offers to people who are new to the iPhone.

Also what you don't understand is that if you pay the $399/$499 upgrade price AT&T is still subsidizing $200 off of the full price of the phone. They are simply not giving you the introductory subsidy.

Quote:
I am simply very dissappointed that, as a fiercely loyal frequent buyer, my genuine enthusiasm for their new product finds me having to wait 6 months to pay the price a new customer gets.

You are not getting the price of a new customer, because you are not a new customer. Its quite simple to understand.
post #288 of 430
Quote:
Originally Posted by lilgunther View Post

While I get your and can appreciate your analogy, it is fatally flawed in one important point.

Last year when the New BMW came out I was able to buy the new one at the advertised price with no extra premium surcharges. This year, however, when I went came in to purchase the latest model, they changed the policy and I have to wait 6 more months than someone that hasn't been a loyal customer.

Yours is the one that's flawed because you're not taking continuing revenue into account that the dealership would lose in his concept. Yours is a straight purchase which wouldn't be different for new or old customers, except that you might get a better deal for a trade-in for your older car, which would bring the price for the new one down.
post #289 of 430
Quote:
Originally Posted by cameronj View Post

Jesus christ what's the world coming to. Do people know how to do ANYTHING but complain?

And oddly there is no Beetlejuice leading the pack. He may had exhausted himself complaining too much yesterday.
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post #290 of 430
Quote:
Originally Posted by melgross View Post

Yours is the one that's flawed because you're not taking continuing revenue into account that the dealership would lose in his concept. Yours is a straight purchase which wouldn't be different for new or old customers, except that you might get a better deal for a trade-in for your older car, which would bring the price for the new one down.

All analogies are flawed. That's what makes them analogies.

Thankfully, this situation is so obvious only an idiot is confused by it. Unfortunately, even the best analogy can't fix that.
post #291 of 430
Quote:
Originally Posted by solipsism View Post

And oddly there is no Beetlejuice leading the pack. He may had exhausted himself complaining too much yesterday.

Don't say it too loudly, but he's making some noise as if he agrees with us on this one. On another forum. Of course it always come back to some snide comment about ATT. If only ATT had forums! He'd never come here!
post #292 of 430
I'm going to start using the "fiercely loyal customer" idea in all my transactions.

"Hello, cable guys? I've had your overpriced service for years, I demand you give me a couple months free! To do less would be OUTRAGEOUS!"

"Hello auto leasing company? I know I'm only a year into my three year lease, but I just saw some new shiny and I want that, and I want it without any of your "early termination" mumbo jumbo, chop chop. OH YEAH? I'VE LEASED FROM YOU BEFORE AND NEW CARS ARE EXPENSIVE THIS IS AN OUTRAGE!"

"Dear landlord: I've been living in this apartment for 4 whole years and I always pay my rent so goddamn damn cut me a check. It's the least you can do. Or I'll just skip paying the rent this month, whaddya say? WHAT DO YOU MEAN EVICTION NOTICE THIS IS AN OUTRAGE!!!"

"Hi Best Buy! I'm a halfwit with a bizarre sense of entitlement who has bought a lot of shit here, over the years! And don't think that I haven't noticed that you pretty much suck, so I was doing yo a favor! So hand over the flat screen for half price or I will FREAK THE **** OUT!!!!!"

EDIT: Ok, we get it, but please watch the language
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post #293 of 430
Quote:
Originally Posted by ericvet8b View Post

Really?? Excellent!!!! I'm on 1st gen iPhone too... I'm so glad I waited....

People be strong!! Only few days left!!!!!!

So is that means, having a 1st gen iphone can let me get the new iphone 3GS for $199 without changing my monthly plan which is $60/month, or do I need to sign for 2 more years and paying $80/month for the plan.
post #294 of 430
Has anyone been able to pre-order from AT&T if they are only eligible for the 'Early Upgrade' price of $499 for the 32GB 3GS?

When I log into OLAM at AT&T I can check my upgrade status and they eventually take me to the list of phones but only the 3G is there, not the 3GS.
post #295 of 430
All the ugliness and snide comments aside.

If there is this "18 month" upgrade rule as part of the contract from last year why are some 3G owners getting the new customer price and others are paying the extra upgrade fee?

If indeed this is the rule, why is it not being uniformly applied?
post #296 of 430
Quote:
Originally Posted by solipsism View Post

And oddly there is no Beetlejuice leading the pack. He may had exhausted himself complaining too much yesterday.

Au contraire- I have not complained at all. Love it all.
In fact , it is I who have been putting the AT&T complainers in their place.
post #297 of 430
Quote:
Originally Posted by lilgunther View Post

All the ugliness and snide comments aside.

If there is this "18 month" upgrade rule as part of the contract from last year why are some 3G owners getting the new customer price and others are paying the extra upgrade fee?

If indeed this is the rule, why is it not being uniformly applied?

Whether or not AT&T is uniformly applying their upgrade standards is an entirely different issue from demanding that they simply throw out their subsidy eligibility policies across the board as some kind of unprecedented gesture of goodwill.

You shouldn't be surprised at snide comments if your expectations are wildly out of line with what most people understand to be absolutely normal, prevalent and standard business practices, particularly if you insist on casting such normal, prevalent and standard business practices as some kind of dire assault on decency.
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post #298 of 430
Their are various reasons why, but one simple concept is the fact that a person who pays $120 a month for AT&T service will pay back the subsidy faster than a person who pays $70 a month. The person who pays more will become eligible earlier.

Quote:
Originally Posted by lilgunther View Post

All the ugliness and snide comments aside.

If there is this "18 month" upgrade rule as part of the contract from last year why are some 3G owners getting the new customer price and others are paying the extra upgrade fee?

If indeed this is the rule, why is it not being uniformly applied?
post #299 of 430
Quote:
Originally Posted by lilgunther View Post

All the ugliness and snide comments aside.

If there is this "18 month" upgrade rule as part of the contract from last year why are some 3G owners getting the new customer price and others are paying the extra upgrade fee?

If indeed this is the rule, why is it not being uniformly applied?

maybe these accounts are premier accounts?

it's AT&T's business. unless they are charging people based on race, sex and a few other prohibited under the law classifications it's their business. companies negotiate different prices for the same products all the time
post #300 of 430
Quote:
Originally Posted by TenoBell View Post

Their are various reasons why, but one simple concept is the fact that a person who pays $120 a month for AT&T service will pay back the subsidy faster than a person who pays $70 a month. The person who pays more will become eligible earlier.

That's right.
post #301 of 430
This entire thread has made me glad I have waited to buy an iPhone until now (I reserved one yesterday), I didn't really need a phone so I just bought an iTouch and used it's happy fun fuzzy goodness until now, ... I win.

post #302 of 430
Only thing is it will be the same situation next year. Those who bought subsidized iPhones this year will not be eligible for the "new hotness" next summer.

The only way to avoid this is to pay full price ($599/$699), you won't have a 2 year contract and AT&T will not have subsidized your phone, you are free and clear.

Quote:
Originally Posted by AdamIIGS View Post

This entire thread has made me glad I have waited to buy an iPhone until now (I reserved one yesterday), I didn't really need a phone so I just bought an iTouch and used it's happy fun fuzzy goodness until now, ... I win.

post #303 of 430
Quote:
Originally Posted by TenoBell View Post

Only thing is it will be the same situation next year. Those who bought subsidized iPhones this year will not be eligible for the "new hotness" next summer.

The only way to avoid this is to pay full price ($599/$699), you won't have a 2 year contract and AT&T will not have subsidized your phone, you are free and clear.

Assuming that the ineligible upgrade price remains there is no benefit for buying the device with a contract, especially since the rates are altered to compensate you.

There may also be a chance that AT&T will allow for a prorated upgrade fee. If I were AT&T I would do the $100 fee as its close enough to the 1 year cancelation fee to make it worthwhile while also being low enough for even the more begrudging customers to consider.
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post #304 of 430
Quote:
Originally Posted by TenoBell View Post

Only thing is it will be the same situation next year. Those who bought subsidized iPhones this year will not be eligible for the "new hotness" next summer.

The only way to avoid this is to pay full price ($599/$699), you won't have a 2 year contract and AT&T will not have subsidized your phone, you are free and clear.

Damn right.

You want to be an early adopter? You want the latest and greatest? Then bloody well pay for it like everyone else and stop crying. Early Adopters pay more, early adopters also tend not to get tied into long term finance deals for goods as they are fully aware they may want to buy something new before the finance is paid off. You always want the latest iPhone? Then you are gonna have to spend $700 a year on the latest model, what makes you people think you should be able to get away with paying for your goods.

I sometimes expect a better deal for spending lots of money with a company, so yes if my phone bill was $200 a month then I would expect to be treated a little differently than someone spending $40 a month. Do you have any issue with this? If I go to Vegas and drop $2000 a day on blackjack I would expect my room to be paid for me, I would not expect the old woman stuffing dimes into a slot machine to be extended the same courtesy.

What is it with this generation who think they should have everything now and for free? Do you realize how pathetic you people are sounding?
post #305 of 430
Apparently every iPhone 3G user out there was never an AT&T customer prior to their iPhone, or perhaps, never had a cell phone before period. This pricing "scheme" as everyone likes to call it has been around forever. And yes, it is a sense of entitlement, otherwise why would every iPhone 3G owner be bitching right now. Any time a new harware device comes out, not all owners of the previous version can get it right away. Thats the way it is, was and always has been. With the one exception...the original iPhone owners being allowed to get the 3G without being eligible. You all got a lucky deal last time, doesn't mean you should get one every time. This is not false advertising. ALL PHONES are advertised with their new customer/upgrade eligible prices. Give it a rest already. Please explain to me why iPhone users should get a discount upgrade every 12 months when Samsung, Nokia, Motorola, Palm, etc.. users can't. And your answer isn't a sense of entitlement? B.S.
post #306 of 430
I'll be curious to see if, a year from now, when Palm has an updated Pre to sell, if Sprint subscribers will flip out over the grossly unfair terms.

Pro tip: it's how cell phones are sold.
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post #307 of 430
Also, people need to check their facts. AT&T allows customers to upgrade at the following intervals, based on their average bill amount (voice & data plans only):

12 Months = Over $99.99
18 Months = $69.99 to $99.99
24 Months = Under $69.99

They use your average bill from the past 3 billing cycles to determine this. Overages, taxes, fees, insurance, roadside assistance, gps, etc.. do not count toward that total. This is not a giant secret.
post #308 of 430
Quote:
Originally Posted by Enigmafan420 View Post

That'd be me-3.O should be enough for me. Not worth $499 for an electronic compass and voice commands.

Well, as you might suspect, there's more to it than that. Many new apps will be written for the 3Gs model, and might not work at all on the 3G model. This is no different than buying a Mac where older machines will not run newer software because they don't meet the system requirements of the later software. So, if a to die for app comes along later, it might not work on a 3G model.

I'm particularly interested in the medical apps, and I sure don't want a model that won't make use of the very latest capabilities. YMMV
post #309 of 430
The Lord giveth and AT&T taketh it away!
post #310 of 430
Quote:
Originally Posted by DustinLH00 View Post

Apparently every iPhone 3G user out there was never an AT&T customer prior to their iPhone, or perhaps, never had a cell phone before period. This pricing "scheme" as everyone likes to call it has been around forever. And yes, it is a sense of entitlement, otherwise why would every iPhone 3G owner be bitching right now. Any time a new harware device comes out, not all owners of the previous version can get it right away. Thats the way it is, was and always has been. With the one exception...the original iPhone owners being allowed to get the 3G without being eligible. You all got a lucky deal last time, doesn't mean you should get one every time. This is not false advertising. ALL PHONES are advertised with their new customer/upgrade eligible prices. Give it a rest already. Please explain to me why iPhone users should get a discount upgrade every 12 months when Samsung, Nokia, Motorola, Palm, etc.. users can't. And your answer isn't a sense of entitlement? B.S.

Its the true reality distortion field, yet its brought upon themselves for not being aware of the purchase they made last year and its requirements. It truly is odd that only when it comes to Apples products does it seem people feel that way.

What is sad is that AT&T will probably lower the current price and upgrade eligibility times once they get it all straightened out, which is something Ive never heard of AT&T of any other carrier doing, yet they will bitch that AT&T is still screwing them. Im glad theses people are only through the looking glass or I might have to slap a ho in a person.


Quote:
Originally Posted by addabox View Post

I'll be curious to see if, a year from now, when Palm has an updated Pre to sell, if Sprint subscribers will flip out over the grossly unfair terms.

Pro tip: it's how cell phones are sold.

The new $99 price for the 8GB iPhone is going to be tough for Sprint and Palm. While the Pre has some SW and HW advantages the current iPhone has the App Store and ITS that clearly make it a winner for most in terms of overall usefulness. At this point I think its only the AT&T haters, Sprint lovers, Apple haters and/or Palm lovers that are the only real consumer for the Palm Pre. I hope the return rate isnt like the BB Storm.
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post #311 of 430
Quote:
Originally Posted by AdamIIGS View Post

This entire thread has made me glad I have waited to buy an iPhone until now (I reserved one yesterday), I didn't really need a phone so I just bought an iTouch and used it's happy fun fuzzy goodness until now, ... I win.


Always wait and it pays off.
post #312 of 430
Quote:
Originally Posted by solipsism View Post

at this point i think it’s only the at&t haters, sprint lovers, apple haters and/or palm lovers that are the only real consumer for the palm pre. I hope the return rate isn’t like the bb storm.

You forgot slider lovers.
post #313 of 430
Quote:
Originally Posted by teckstud View Post

Notice how solipism and his ilk are missing with all these complaints goin' on. Where is he? Hiding under an AT&T pole?

You sure have a chip on your shoulder about Solipism. The complaints are pretty mild anyway and there's nothing here to defend or attack.

2 yr contract is a 2 yr contract before upgrades. Anything sooner is simply AT&T being nice to long term customers or folks they hope to be long term customers.

Everyone knows Verizon has a better network. Of course they also are well known for crippling their phones. Even more than AT&T is doing with the tethering thing.

Me, probably because I live in DC and not NY or some other problem plagued area, have always been happy with AT&T even back when it was really AT&T.
post #314 of 430
Quote:
Originally Posted by Enigmafan420 View Post

That'd be me-3.O should be enough for me. Not worth $499 for an electronic compass and voice commands.

On the other hand, $49 for a family pack of Snow Leopard-BRING IT ON

Quote:
Originally Posted by vinea View Post

You sure have a chip on your shoulder about Solipism. The complaints are pretty mild anyway and there's nothing here to defend or attack.

2 yr contract is a 2 yr contract before upgrades. Anything sooner is simply AT&T being nice to long term customers or folks they hope to be long term customers.

Everyone knows Verizon has a better network. Of course they also are well known for crippling their phones. Even more than AT&T is doing with the tethering thing.

Me, probably because I live in DC and not NY or some other problem plagued area, have always been happy with AT&T even back when it was really AT&T.


No cell phone carrier is going to provide reception for everyone, every place, all of the time. Not even Verizon. If you want that, get a land line.
post #315 of 430
Quote:
Originally Posted by lilgunther View Post

All the ugliness and snide comments aside.

If there is this "18 month" upgrade rule as part of the contract from last year why are some 3G owners getting the new customer price and others are paying the extra upgrade fee?

If indeed this is the rule, why is it not being uniformly applied?

Because there is no such rule. ATT gets to decide who they allow to BREAK THE CONTRACT agreed to by both parties.
post #316 of 430
After reading through this thread, I realize that maybe it is not as well known as I thought it was, so I wanted to re-post this without the negative tone to it. I located an Upgrade Matrix chart online several months ago. I took this cart into AT&T and confirmed with the staff that it was accurate. The chart is not a complicated alogrithm, it is very simple. Also, AT&T will allow SOME people to upgrade early for a fee of $75. This would be an option for some, I did have to say I was having problems with my current phone to use this last time.

AT&T allows customers to upgrade at the following intervals, based on their average bill amount (voice & data plans only):

12 Months = Over $99.99
18 Months = $69.99 to $99.99
24 Months = Under $69.99

They use your average bill from the past 3 billing cycles to determine this. Overages, taxes, fees, insurance, roadside assistance, gps, etc.. do not count toward that total.
post #317 of 430
Quote:
Originally Posted by DustinLH00 View Post

After reading through this thread, I realize that maybe it is not as well known as I thought it was, so I wanted to re-post this without the negative tone to it. I located an Upgrade Matrix chart online several months ago. I took this cart into AT&T and confirmed with the staff that it was accurate. The chart is not a complicated alogrithm, it is very simple. Also, AT&T will allow SOME people to upgrade early for a fee of $75. This would be an option for some, I did have to say I was having problems with my current phone to use this last time.

AT&T allows customers to upgrade at the following intervals, based on their average bill amount (voice & data plans only):

12 Months = Over $99.99
18 Months = $69.99 to $99.99
24 Months = Under $69.99

They use your average bill from the past 3 billing cycles to determine this. Overages, taxes, fees, insurance, roadside assistance, gps, etc.. do not count toward that total.

Thank you. This is far from being well known.
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post #318 of 430
At least everyone who has an iphone can get 3.0. Us 3G users will primarily loose out in the speed bump.
post #319 of 430
(link removed) sign it guys, this isn't fair
post #320 of 430
Quote:
Originally Posted by solipsism View Post

That isnt right. The original iPhone wasnt subsidized, which is part of the problem with people expecting AT&T will let them jump from an iPhone 3G to an iPhone 3G[s] after a year with no penalty like they did with the original iPhone.

Id go into a store directly and talk with a manager. You are under contract for that original iPhone for two years (unless you are doing month-to-month which would make this a really big gaffe) but itsa profit sharing model. Im certain you can get this worked out as its AT&Ts best interests to get you on the more expensive plan. Have you missed any payments?

Never missed a payment - auto payment from my credit card.
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