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iPhone 3G users to pay $200 premium for early upgrade to iPhone 3G S - Page 3

post #81 of 430
Quote:
Originally Posted by BWhaler View Post

I have been an AT&T customer since the early 90's--almost 20 years.

But I bet because of the network issues, the flubbed launches, tethering, MMS, and now this, in 2011 I will be using my iPhone 4G on the Verizon network.

There is no way that Apple privately is happy with AT&T. No way.

Ill take that bet. Verizon WONT be carrying iPhones that soon, not when they are salivating for new crackberrys and hoping to get the Pre. They have shunned the iPhone once, and don't want to seem weak nor do they want to give their users any power over their phones without turning them upside down and shake all the money out of them. Examples: Crippled bluetooth, no wireless sync, Syncing only with phones that have funky cables you purchase from guess who, calling them to activate your phone when switching phones (that is so early 90's), etc. I'm not saying that Verizon will NEVER have iPhones on their network, they just won't have them anytime soon (2-3 years).

I too have been an AT&T, Cingular and The New AT&T customer for about the same time as you. Way before GSM, when Ericsson made decent phones. From TDMA to GSM I stuck with them, when they were bought out by Cingular, I stayed with them, and when Southwest Bell bought Cingular and changed the name back to AT&T I stayed. Well, they still suck. They are getting a bit better year after year. Their coverage isn't as good as Verizon (which uses old tech still), and sucks less than Sprint (why they still have crappy signals I have no idea).

The amazing thing is that the iPhone is such a nice piece of tech that even former Verizon customers will take AT&T's crappy network over theirs just to use it. You don't see that with RIMM or Palm stuff.
post #82 of 430
If I'm going to have to wait until 12/12/09 before I can purchase a 32 GB iPhone for $299, I might as well wait another 6 months to see what Apple introduces at WWDC 2010. Great job Apple and AT&T.
post #83 of 430
Last year I had to pay $499 for my 16gb 3G (became an AT&T customer with the BlackJack a year earlier)... this year, the apple site says it'd cost me $699... maybe after July 12th it'll only cost me $499 again. I'll never get to buy it for $299 if they keep releasing a new model every 11-12 months...

Quote:
Originally Posted by jr_b View Post

If I'm going to have to wait until 12/12/09 before I can purchase a 32 GB iPhone for $299, I might as well wait another 6 months to see what Apple introduces at WWDC 2010. Great job Apple and AT&T.

That's what I was thinking too. I bought my MBP in January too and that taught me to never buy an apple product unless it's June :P
post #84 of 430
Quote:
Originally Posted by bigmig View Post

The exact length of time before you qualify for an upgrade is determined by some complex algorithm relating to the average amount you pay per month and is not fully understood by mere mortals such as ourselves. You're actually better off than I am...I bought my iPhone 3G around the same time as you, but I don't qualify for full subsidies until next March. I'm not surprised since I only pay $60/month for voice and data combined (before taxes and fees).

God if that is true-I wonder how much you need to spend to upgrade in a year?!?

I have a family plan 700-2 iPhones, 2 other phones and family text plan.

Bill is $180 before taxes each month! I know business users may scoff at this, but it is a LOT more than my old Family plan of 2 lines with no text and no data
post #85 of 430
Quote:
Originally Posted by justflybob View Post

What was interesting to me, was the statement on AT&T's upgrade eligibility page:

"As a valued AT&T customer, AT&T can offer you an early iPhone upgrade with a new 2-yr commitment and an $18 upgrade fee. You may qualify for a standard iPhone upgrade on 12/12/2009."

Are they trying to get a year-end boost in sales?

No, this is standard policy for AT&T. If you bought your iPhone on July 12, they usually have an 18 month wait period, but will give a month grace period on top of that (basically a 17 month wait to upgrade).

If you have multiple lines on your account, and have a phone eligible for upgrade, they can upgrade that plan to your new iPhone plan, then they will transfer it your current number complete with new iPhone 3GS. It takes a little longer and they may be unwilling to do it on day of launch, but they will do it. I upgraded my girlfriends phone that way.
post #86 of 430
Quote:
Originally Posted by aduzik View Post

Then how do you explain the others who also bought their iPhones on July 12 and are eligible for discounted pricing on July 12? They've posted pictures from Apple's upgrade site that prove it. What's more, December 12, 2009 is 17 months from July 12, 2009, so even that isn't 18 months.

Because after you have had service for 17 months-you are in your 18th month of service and they are going to bill you for the whole month. December 12, 2009 means there has been 17 full months of service since 7/12/08.

I know it is based on timely bill payments, among other things.
post #87 of 430
Quote:
Originally Posted by poochie543 View Post

I signed a 2 year contract with my iphone last July, but for some reason, the ATT site says I can upgrade on 12/22/2009. What's the deal?

I just got off the phone with an ATT rep. He said it is not just the length of contract that determines when you get the discount. It is the total length of service, how much biz you do with them, etc. Last July was when I had my first contract with ATT and he said that is probably why it is 01/04/2010 for me. Kinda stupid if you ask me.... I bet the people that can upgrade in July have been with ATT longer then 2 years
post #88 of 430
AT&T does say I can get a full discount at July something or the other:

\t

WIRELESS CALLER, 425-XXX-XXXX
You can take advantage of our no commitment pricing. Additional discounts may be available on 07/17/2009
\t

Select

iPhone Upgrade
As a valued AT&T customer, we can offer you a discounted iPhone upgrade at a higher price, along with a 2-year commitment and an $18 upgrade fee. Please proceed with the online upgrade process for pricing details. You may qualify for a full discount on a standard iPhone upgrade on 07/17/2009
post #89 of 430
Quote:
Originally Posted by bigmig View Post

The exact length of time before you qualify for an upgrade is determined by some complex algorithm relating to the average amount you pay per month and is not fully understood by mere mortals such as ourselves. You're actually better off than I am...I bought my iPhone 3G around the same time as you, but I don't qualify for full subsidies until next March. I'm not surprised since I only pay $60/month for voice and data combined (before taxes and fees).

I have a family plan with 2100 minutes, unlimted texting and 4 iPhones on it. I give AT&T almost $400 per month. I am being told March as well, and I was one of the ones waiting in line July 11th. I just want to know why some are July, some are December, and some of us really unlucky ones got March?
post #90 of 430
Quote:
Originally Posted by renegade View Post

So far as I can tell, AT&T is only requiring a one year wait before allowing the subsidized price.

My one year anniv. from my iPhone 3G is 7/12, which is what the website says for me to get the subsidized pricing.

Prior to that date, its $200 more.

My wife got my iPhone 2G and is currently eligible for the normal subsidized pricing. I have asked a few friends who also go iPhone 3G's but on different dates, theirs also show their 1 year anniv. as the date they are eligible for the subsidy. One for example is 7/17/09.

This isn't the case for me for some reason. I got my iPhone 3G on 7/11/08 like many others and my subsidized pricing eligibility date is 12/12/09. WTF??

Higher capacity (32GB) and snappier performance are definite draws, but thus far I'm inclined to forego upgrading to the 3GS for a while (if at all). I hope there will be some pricing adjustments made in the coming weeks in response to the customer backlash that's sure to ensue.

Besides, the 3.0 firmware update will greatly improve my iPhone anyway. I just hope 3.0 improves BT connectivity; I'm tired of switching BT headsets!

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post #91 of 430
Quote:
Originally Posted by Enigmafan420 View Post

Because after you have had service for 17 months-you are in your 18th month of service and they are going to bill you for the whole month. December 12, 2009 means there has been 17 full months of service since 7/12/08.

I know it is based on timely bill payments, among other things.

I have never made a late payment. Ever. But, regardless, why do some people get better pricing earlier? No one seems to be able to answer that question definitively.
post #92 of 430
Quote:
Originally Posted by aduzik View Post

I have never made a late payment. Ever. But, regardless, why do some people get better pricing earlier? No one seems to be able to answer that question definitively.

Seems to be a lot of variables that only ATT knows about. I guess the only good thing is if you buy it at the full price you dont need to extend your contract for another 2 years. So if it ever goes to Verizon you can leave no strings attached next year.....
post #93 of 430
Quote:
Originally Posted by oh_arom View Post

Seems to be a lot of variables that only ATT knows about.

That's what I'm starting to believe.

If the market for used iPhones holds up -- but who knows, given the iPhone 3G price drop -- you could easily sell your existing one for at least as much as the price difference if you had to have one on day one. I'd rather keep the iPhone 3G for development, though.
post #94 of 430
Notice how solipism and his ilk are missing with all these complaints goin' on. Where is he? Hiding under an AT&T pole?
post #95 of 430
Quote:
Originally Posted by aduzik View Post

That's what I'm starting to believe.

If the market for used iPhones holds up -- but who knows, given the iPhone 3G price drop -- you could easily sell your existing one for at least as much as the price difference if you had to have one on day one. I'd rather keep the iPhone 3G for development, though.

Yeah, they are going on average $350 jailbroken on eBay. So there is your subsidiary!! and no need to extend your contract out...
post #96 of 430
Why then wouldn't "existing" customers simply terminate their current contracts, pay $175 ETF (or less if they have a prorated ETF), and sign up as a new customer?
post #97 of 430
Quote:
Originally Posted by ianmac47 View Post

Why then wouldn't "existing" customers simply terminate their current contracts, pay $175 ETF (or less if they have a prorated ETF), and sign up as a new customer?

Not going to happen, there is a 60 day grace before you can sign back up after termination.
post #98 of 430
Quote:
Originally Posted by tomhayes View Post

This happened last year right after the keynote - and then AT&T came out with an upgrade policy with no $200 premium a week later (and before launch.)

I'll try to find a link, but I remember this *distinctly* from last time too.

Whatever happened in the past - ATT did not invest $400-500 in your purchase of the iPhone 2G, so when the 3G came around, it had no reason to resist giving you an upgrade price. This time around, unless you paid the full price of the 3G (which you didn't), plan on paying $200 more than the upgrade price, which is also $200 less than the no contract price.

Sorry!
post #99 of 430
Quote:
Originally Posted by ianmac47 View Post

Why then wouldn't "existing" customers simply terminate their current contracts, pay $175 ETF (or less if they have a prorated ETF), and sign up as a new customer?

You'll lose your number, unless you transfer it to a PAYG then flip it back!
post #100 of 430
It's worse than that. I could live with the 12 months restriction from the iPhone 3G purchase date before I could upgrade to the iPhone 3GS. Since I bought my iPhone 3G on July 11 2008 (launch date), that would mean only waiting another month.

But because I've been a loyal Apple/AT&T customer, and I bought the original iPhone before I bought the iPhone 3G, I'm being made to wait 18 months instead of 12 before I'm offered the "unsubsidized" price of $199/$299. For me, that is 12/12/09.

So thanks AT&T. You just earned the animosity of someone who was generally not offended by your service (although your network doesn't compare to Verizon). I sure hope another US carrier doesn't land the iPhone soon, or you may find people remember crap like this for a long time.

As it is, I'll just have to make due with my iPhone3G until Christmas I guess.I guess I can spend that $300 elsewhere.
post #101 of 430
Quote:
Originally Posted by aduzik View Post

I have never made a late payment. Ever. But, regardless, why do some people get better pricing earlier? No one seems to be able to answer that question definitively.

People have answered this - no one seems to like the answer though. AT&T doesn't have a 12 month upgrade or an 18 month upgrade policy, their policy is subjective to how long you have been a customer and how much business you're doing with them. As stated earlier - it's a complex algorithm that mere mortals need not understand. Before the iPhone I tried upgrading phones on AT&T, and some warm-hearted customer service rep took the time to explain this to me. If I had been a customer for a certain amount of time (he wouldn't say how long) or had spent a certain amount of money on the account (he wouldn't say how much) then I'd be eligible for an upgrade after 12 months ... if not, then I had to wait 18 months. It's been AT&T's policy long before Apple came along.

The best thing you can do is call AT&T customer service and POLITELY ask them why you don't qualify for an upgrade at 12 months. Who knows, maybe they'll be nice, understand you need to spend more money and let you slip through...

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post #102 of 430
Quote:
Originally Posted by c4rlob View Post

I wonder what AT&T's policy will be for customers who purchased an iPhone 3G just a couple weeks ago?

You don't really wonder, do you?

You will pay full retail if you want a new iPhone. Sorry!
post #103 of 430
Quote:
Originally Posted by Multimedia View Post

Yes but we will in turn agree to an additional year on our contract if they subsidize each next one - total $720 premium for both phones. So doesn't that keep things fair for them to let us buy it at new customer rates?

Nope.
post #104 of 430
Apple are seriously taking the pi$$ out of UK users.

$99 against £342.50? What gives?!?!
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post #105 of 430
Quote:
Originally Posted by Cory Bauer View Post

Does the $99 iPhone 3G still mandate a $30/mo data plan? Because the cost of the phone isn't the issue for non-iPhone owners; it's the $80/mo minimum phone bill.

Yes it does.

And yes, we all know the phone bill is the larger part of the cost.
post #106 of 430
Quote:
Originally Posted by teckstud View Post

Notice how solipism and his ilk are missing with all these complaints goin' on. Where is he? Hiding under an AT&T pole?

There are too many children complaining about too many unthought out, make-beleive issues to comment on all of them. On days like this its best to mostly stand clear as they will cry themselves to sleep and never return. Unfortunately for the board you keep finding your way here.
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post #107 of 430
Quote:
Originally Posted by techno View Post

I can understand even if I don't like the price for upgrading. The carrier is subsidizing the cost. Ok. But the fact that we have to sign a new contract just because we want to upgrade the phone is ridiculous!

This just makes it too much of a hurdle for me.

You don't have to. You just have to accept the retail price, which is $499-699.
post #108 of 430
Quote:
Originally Posted by ianmac47 View Post

Why then wouldn't "existing" customers simply terminate their current contracts, pay $175 ETF (or less if they have a prorated ETF), and sign up as a new customer?

If you are okay with another credit check and, perhaps, having to get a new phone number then it’s not a big deal, and it’ll save you some money.
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post #109 of 430
Quote:
Originally Posted by Pixegen View Post

It's worse than that. I could live with the 12 months restriction from the iPhone 3G purchase date before I could upgrade to the iPhone 3GS. Since I bought my iPhone 3G on July 11 2008 (launch date), that would mean only waiting another month.

But because I've been a loyal Apple/AT&T customer, and I bought the original iPhone before I bought the iPhone 3G, I'm being made to wait 18 months instead of 12 before I'm offered the "unsubsidized" price of $199/$299. For me, that is 12/12/09.

So thanks AT&T. You just earned the animosity of someone who was generally not offended by your service (although your network doesn't compare to Verizon). I sure hope another US carrier doesn't land the iPhone soon, or you may find people remember crap like this for a long time.

As it is, I'll just have to make due with my iPhone3G until Christmas I guess.I guess I can spend that $300 elsewhere.

I'm in the same boat (as are, I imagine, many of us) and I couldn't agree with you more!

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post #110 of 430
Quote:
Originally Posted by AgNuke1707 View Post

People have answered this - no one seems to like the answer though. AT&T doesn't have a 12 month upgrade or an 18 month upgrade policy, their policy is subjective to how long you have been a customer and how much business you're doing with them. As stated earlier - it's a complex algorithm that mere mortals need not understand. Before the iPhone I tried upgrading phones on AT&T, and some warm-hearted customer service rep took the time to explain this to me. If I had been a customer for a certain amount of time (he wouldn't say how long) or had spent a certain amount of money on the account (he wouldn't say how much) then I'd be eligible for an upgrade after 12 months ... if not, then I had to wait 18 months. It's been AT&T's policy long before Apple came along.

The best thing you can do is call AT&T customer service and POLITELY ask them why you don't qualify for an upgrade at 12 months. Who knows, maybe they'll be nice, understand you need to spend more money and let you slip through...

I'd disagree that "mere mortals need not understand". I very much feel the need to understand what, from the outside, appears to be a capricious and arbitrary policy. I think, in this situation, your choices are:
  1. Ask politely and find out if you can get discounted pricing after all
  2. Sell your existing phone on eBay. You'll probably get at least the $200 difference out of it.
  3. Realize that, by December 12, we'll be halfway to next year's WWDC and say "screw it".
post #111 of 430
Quote:
Originally Posted by Hattig View Post

You're buying out your old contract for $200.

Then you put down $199 or $299 for the new iPhone 3GS that is subsidised by AT&T by around $400 - $500 from the price they pay Apple. Because of this subsidy, they want you to go on a 2 year contract so that they can spread the cost to you.

OR

You're paying $399 or $499 for the device, which is still subsidised, you've just paid half the subsidy. You still have one year of your existing subsidy to run, and this additional half a subsidy adds another year on - hence two years.

I really do fear for the future as a taxpayer in the USA. I wonder how many of the complainers on this forum (and I'm not talking about you Hattig, I'm talking about the type you replied to) I'll be subsidizing some form of entitlement or other for.
post #112 of 430
Quote:
Originally Posted by innov8ion View Post

I purchased the iPhone 3G in April of 2008. Therefore, I'm already 14 months into the 24 month contract. Perhaps AT&T could pro-rate, eh? I'd pay $399 for the 32 gig 3Gs. But $499? I don't think so...

Well, you'd pay $100 less than it costs. So I guess you go without!
post #113 of 430
Quote:
Originally Posted by solipsism View Post

How did you manage that seeing as how it didnt come out until July 11th 2008?

Making stuff up is always easier than going with the facts
post #114 of 430
Quote:
Originally Posted by AgNuke1707 View Post

People have answered this - no one seems to like the answer though. AT&T doesn't have a 12 month upgrade or an 18 month upgrade policy, their policy is subjective to how long you have been a customer and how much business you're doing with them. As stated earlier - it's a complex algorithm that mere mortals need not understand. Before the iPhone I tried upgrading phones on AT&T, and some warm-hearted customer service rep took the time to explain this to me. If I had been a customer for a certain amount of time (he wouldn't say how long) or had spent a certain amount of money on the account (he wouldn't say how much) then I'd be eligible for an upgrade after 12 months ... if not, then I had to wait 18 months. It's been AT&T's policy long before Apple came along.

I can understand better rewards for better customers (however it's defined), but it SHOULD BE defined so we know where we stand.

Quote:
Originally Posted by AgNuke1707 View Post

The best thing you can do is call AT&T customer service and POLITELY ask them why you don't qualify for an upgrade at 12 months. Who knows, maybe they'll be nice, understand you need to spend more money and let you slip through...

Might be worth a try if I decide I really need the new 3GS hardware.

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post #115 of 430
Quote:
Originally Posted by cameronj View Post

I really do fear for the future as a taxpayer in the USA. I wonder how many of the complainers on this forum (and I'm not talking about you Hattig, I'm talking about the type you replied to) I'll be subsidizing some form of entitlement or other for.

Besides the complete lack of understanding of the standard contracts they signed, its being being turned into an "Apple/AT&T are screwing us over because of the iPhone mentality. These people have to be young because Id think that any critical thinking would lead you to the obvious conclusion of the why they arent eligible right now.
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post #116 of 430
Quote:
Originally Posted by aduzik View Post

Then how do you explain the others who also bought their iPhones on July 12 and are eligible for discounted pricing on July 12? They've posted pictures from Apple's upgrade site that prove it. What's more, December 12, 2009 is 17 months from July 12, 2009, so even that isn't 18 months.

They pay more per month than you do so ATT is willing to give them some of that back. Makes you wish you weren't so stingy on the minutes don't it?
post #117 of 430
Quote:
Originally Posted by cameronj View Post

Making stuff up is always easier than going with the facts

I have to hand it to Teckstud, hes apparently created 100s of new accounts and have been manning them all day. Relentlessly and with an unwavering focus to twist lies into truth. Impressive.
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post #118 of 430
Quote:
Originally Posted by solipsism View Post

Besides the complete lack of understanding of the standard contracts they signed, its being being turned into an "Apple/AT&T are screwing us over because of the iPhone mentality. These people have to be young because Id think that any critical thinking would lead you to the obvious conclusion of the why they arent eligible right now.

It's like Apple and AT&T is holding a gun to their heads and forcing them to buy the new iPhone
post #119 of 430
There's something screwy going on here ...
I have an original iPhone, bought during the first few days after it was released. I experimented with placing an order for the 3G S at the Apple site, my account was checked, and it said I have to pay full retail !! For me that's a deal killer.
post #120 of 430
Quote:
Originally Posted by oh_arom View Post

I just got off the phone with an ATT rep. He said it is not just the length of contract that determines when you get the discount. It is the total length of service, how much biz you do with them, etc.

That's shocking! You mean ATT is taking into account how much business you've given them in the past and how much profit they make from you when deciding what terms to give you?

Have you ever run a business of your own my friend?
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