Originally Posted by solipsism
If the glare was such an issue then why is it only on the 17. Why is it only an option? Why do customers like it more if its such a problem?
Between the matte screen and ExpressCard slot only available on the 17", Apple is clearly trying to force those users with higher-end requirements into purchasing the more expensive, and likely higher profit margin, laptop.
It's within Apple's rights to run their business that way, if they wish. But usually advanced technology and options trickle down to lower end models as a product line matures. Apple seems to be going in the opposite direction, taking options away from the mid and low end in order to boost sales of the high end. In the day of netbooks and iPhones, it seems odd for Apple to push people into chosing the larger computer. Apple typically thinks smaller is better, not in this case.
And Apple's market share is now big enough that it's past time they should expand their options for Macs. Back when Apple was "beleaguered" in the late 90's, Steve Jobs rightly trimmed their product line-up to a bare minimum to reduce expenses and overhead. It's time Apple stops acting like a company on the brink, hoarding cash and limiting choices, and offering customers more options.
As far as why customers buy glossy... same as why LCD TVs outsell vs plasma. Not because LCDs are inherantly better, but in part due to the fact that in big bright show rooms, LCDs look better because they crank the brightness all the way up. Plasma's look dim compared to LCD when you view them side by side. But nobody would watch their LCD with the bightness turned up that high at home. Apple is making their screens glossy, not because it's necessarly better, but because it "appears" better when sitting next to a matte screen. Consumers like shiny objects.
I could live with no matte option if the glossy was the old glossy (which was less glossy than the current glossy). That seemed like a good middle ground.