17inch intel imac won't eject cd

in Genius Bar edited January 2014
My imac was working just fine a couple of hours ago. All of a sudden now it won't eject cd's when I press the eject button it tries to push the cd out but you hear it go back in and when I look on my screen you see the cd icon. I view the files on the cd and even try to load things from the cd but I cannot eject the cd. Please HELP!!!!!

Any help or input greatly appreciated!!


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