Macbook Design Flaws?

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Posted:
in Current Mac Hardware edited January 2014
Greeting, I am unclear if this is the correct place to ask my question.



I purchased my Macbook in September of 2007. I was born and raised on Macs so I am familiar with the products.



1) They keys are leaving severe imprints on the screen. I have researched that they now sell products to prevent this - but I was not *warned of this at the purchace time. I presume that this is a design flaw as a $1400+ computer should not damage the screen - I guess that there not there is not enough space between the top and bottom. I do not slam cover when I close nor do I carry it around in a backpack full of book squishing the computer. Please advise.



2) The outside of the white cover (of which I purchaced and used religiously the $60 plastic protective piece) is changing colour and there are 'scratch' like marking all over the top and bottom.



3) The bottom of the keypad keep chipping off, I have had to replace this twice and am looking at a third time. Fortunetly Mac acknowledeges this defect and cover the service fee.



I have genuinly enjoyed all the macs I have had over the years, but am downright frustreated with this Laptop!



Anna



P.S. Spell check is not working so please excuse any above error. My generation seem to depend on spell check

Comments

  • Reply 1 of 3
    mpwmpw Posts: 156member
    Quote:
    Originally Posted by Annamarie View Post


    ...1) They keys are leaving severe imprints on the screen...



    I had this, Apple didn't care, I'd already paid them afterall



    Quote:
    Originally Posted by Annamarie View Post


    ...2) The outside of the white cover... ...there are 'scratch' like marking all over the top and bottom...



    Yup. that too; but I hadn't bought any extra protection, and as it's only a beauty issue I wasn't that bothered.



    Quote:
    Originally Posted by Annamarie View Post


    ...3) The bottom of the keypad keep chipping off, I have had to replace this twice and am looking at a third time. Fortunetly Mac acknowledeges this defect and cover the service fee...



    I had 3replaced by Apple, then once out of warranty suddenly it was no longer a recognized design flaw or issue.



    Mine was a 2006 model, you fan should be due to fail shortly.
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  • Reply 2 of 3
    Sounds like these are common issues and thanks for the warning about the pending fan failure.







    Quote:
    Originally Posted by mpw View Post


    I had this, Apple didn't care, I'd already paid them afterall





    Yup. that too; but I hadn't bought any extra protection, and as it's only a beauty issue I wasn't that bothered.





    I had 3replaced by Apple, then once out of warranty suddenly it was no longer a recognized design flaw or issue.



    Mine was a 2006 model, you fan should be due to fail shortly.



     0Likes 0Dislikes 0Informatives
  • Reply 3 of 3
    Quote:
    Originally Posted by Annamarie View Post


    Greeting, I am unclear if this is the correct place to ask my question.



    I purchased my Macbook in September of 2007. I was born and raised on Macs so I am familiar with the products.



    1) They keys are leaving severe imprints on the screen. I have researched that they now sell products to prevent this - but I was not *warned of this at the purchace time. I presume that this is a design flaw as a $1400+ computer should not damage the screen - I guess that there not there is not enough space between the top and bottom. I do not slam cover when I close nor do I carry it around in a backpack full of book squishing the computer. Please advise.



    2) The outside of the white cover (of which I purchaced and used religiously the $60 plastic protective piece) is changing colour and there are 'scratch' like marking all over the top and bottom.



    3) The bottom of the keypad keep chipping off, I have had to replace this twice and am looking at a third time. Fortunetly Mac acknowledeges this defect and cover the service fee.



    I have genuinly enjoyed all the macs I have had over the years, but am downright frustreated with this Laptop!



    Anna



    P.S. Spell check is not working so please excuse any above error. My generation seem to depend on spell check



    That is why I didn't get the white Macbook. The plastic used is the same as the iPhone 3G/3GS and suffers similar problems. ( Although mine dosen't suffer from cracks/discolorisation, etc.. )
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