Apple Store - 3 interviews, and nothing. HELP!

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Posted:
in General Discussion edited January 2014
Hello,



I have had three interviews at two different Apple Stores. In one, I was called back for a second interview.



In my current company that I work for, I have a guest service award. I have over fifteen years of Apple/Mac computer experience. I am experienced with all manner of digital media, and have a degree in same.



Does anyone out there have any idea as to why, on Apple Planet Earth I am not working there?



Please inform.



Thank you very much.



- Niwde



P.S. Yes, the name is secret.

Comments

  • Reply 1 of 8
    jetsetjetset Posts: 18member
    you didn't let RDF bathe your soul. did you wear a black turtleneck? New Balance?



    seriously, you have to have enthusiasm, product knowledge and confidence.
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  • Reply 2 of 8
    bbwibbwi Posts: 812member
    and lose the me first attitude
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  • Reply 3 of 8
    Quote:
    Originally Posted by Niwde View Post


    Hello,



    I have had three interviews at two different Apple Stores. In one, I was called back for a second interview.



    In my current company that I work for, I have a guest service award. I have over fifteen years of Apple/Mac computer experience. I am experienced with all manner of digital media, and have a degree in same.



    Does anyone out there have any idea as to why, on Apple Planet Earth I am not working there?



    Please inform.



    Thank you very much.



    - Niwde



    P.S. Yes, the name is secret.



    Go to the Apple store in street clothes, observe how the employees are interact with customers. They will think you are just looking at mac's. Use how that info on how they are for interview. Bout only info I can think of to help.



    had to edit keep forgetting there are Mac Stores and Apple stores and father-in-law runs a Mac Store
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  • Reply 4 of 8
    dfilerdfiler Posts: 3,420member
    Could it be that you're over qualified?
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  • Reply 5 of 8
    niwdeniwde Posts: 2member
    Thank you very, very much for your comments.



    So, going to an Apple Store interview in a button down shirt, slacks, and nice dress shoes is a BIG no no, eh?



    I would like to address the comment of the "me first attitude". It is my standard to ALWAYS put the guest first. If I may, my guest service award that I have received was only gotten because a guest recommended me for it.



    I sincerely appreciate that I may be over qualified. However, a huge question mark appears in my mind, because isn't Apple a technical company? I have spoken to others that work there, Specialists, and they are at odds as to why I haven't been hired.



    So, what I am after (aside from the possible incorrect dress in question) is, during the interview, is there any particular way that I should answer their questions, that I am not attending to?



    The questions have run the gamut from interviews consisting of nothing but guest service questions, to others that have been a bit more technical in nature.



    Aside from one question where they asked what the price of a particular computer model was (easily obtained, should a guest ask, from a) the little card right by the machine, or b) from their website), I answered every other question to the best of my ability, and what I thought were totally correct answers.



    Again, any advice, for others as well as for myself would be a huge help.



    Thank you kindly.
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  • Reply 6 of 8
    I have had interviews with Apple in the past, and although quite different to the norm (very casual in some cases - perhaps they let your guard down!), I do think they will hire not just on technical competence only.



    When I spoke to them again recently about a role, they were very interested due to my experience and things went quite well (I was able to contact without an interview due to my last one), however it went quiet too - however I think they knew that the role was a means to an end and I might not be suited to that kind of work.



    Also - they have slowed down hiring for the stores recently, so this is highly likely had an effect on this too.
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  • Reply 7 of 8
    mac voyermac voyer Posts: 1,295member
    I have been trying to get hired at an Apple Store since they opened. I have applied countless times and nothing. A couple of weeks ago, just out of the blue, I received an email saying that they would like me to come to a career event at the Apple Store. It will last for two hours and I have no idea of what to expect. I have never worked so hard to get a part-time job. Wish me luck.



    I have had a devil of a time finding a job. It is not a matter of qualifications or experience. It is a matter of economy. Everyone is working down resume' these days. The jobs that would get a handful of applications are now getting hundreds. Everyone is qualified for the positions. It is a little like playing the lottery. Do not get discouraged. It likely has nothing to do with you. If they have one opening, you can bet they are looking at a thousand qualified applicants. Don't beat yourself up. Just keep sending in those applications.
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  • Reply 8 of 8
    Quote:
    Originally Posted by Niwde View Post


    Thank you very, very much for your comments.



    So, going to an Apple Store interview in a button down shirt, slacks, and nice dress shoes is a BIG no no, eh?



    I would like to address the comment of the "me first attitude". It is my standard to ALWAYS put the guest first. If I may, my guest service award that I have received was only gotten because a guest recommended me for it.



    I sincerely appreciate that I may be over qualified. However, a huge question mark appears in my mind, because isn't Apple a technical company? I have spoken to others that work there, Specialists, and they are at odds as to why I haven't been hired.



    So, what I am after (aside from the possible incorrect dress in question) is, during the interview, is there any particular way that I should answer their questions, that I am not attending to?



    The questions have run the gamut from interviews consisting of nothing but guest service questions, to others that have been a bit more technical in nature.



    Aside from one question where they asked what the price of a particular computer model was (easily obtained, should a guest ask, from a) the little card right by the machine, or b) from their website), I answered every other question to the best of my ability, and what I thought were totally correct answers.



    Again, any advice, for others as well as for myself would be a huge help.



    Thank you kindly.



    If Apple is not hiring, it's because they don't have a job to fill. If they are not hiring you, it could be because you're over qualified, relative to the other applicants. Or because you're under qualified, relative to the other applicants. Or it could be because they feel your personality may not fit into the team, relative to the other applicants. Or it could be because they feel your persona, the way you come across, isn't enough Apple, relative to the other applicants.

    Or any combination of those, of course.



    But the common denominator is 'relative to the other applicants'!



    And there's a looooot of those in the current economic climate. That's a looooot of competition for that job at Apple!



    Apparently sofar another guy or gal was considered to be a better match with Apple and that job than you. That's what it boils down to.



    So there IS a difference between you and them. If you want to know what that is go and observe the competition. As miichael suggested. Analyse how they look, how they behave, their attitude, the vocabulary and tone they use, their focus, their state of nervousness on a scale of 1 to 10 in the face of questions or 'objections'. Try to recognise patterns. Commonalities. Collective attributes.

    Then analyse yourself and see how you stack up against those commonalities and collective attributes.



    Still feel you got what it takes?

    Well, then I'd suggest you go and have a great weekend. Go to a party. Or into town. Have a couple (BUT DON'T DRIVE) and really let your hair down. Let go! Relax! Have fun!

    And Monday morning you'll wake up with a hangover and a new determination to get that Apple sales job! Take it from there, buster.



    "If at first you don't succeed, try and try again"

    Rudyard Kipling



    Oh, and I love that secret moniker of yours! I was once a member of The Black Hand too. Secret rituals, secret ring and all. Yeah, those were the days.

    Of course I was 8 at the time.
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