Mail accounts will not "go online"
As of yesterday, none of my mail accounts will go online. I have 2 IMAP and 1 POP3 accounts. I have tried this with both wifi and my sprint aircard, it is not a network issue, it must be something locally with mail.
I have also done a repair permissions, and zapped p-ram... still stuck on offline mode.
When I look at the Connection Doctor it just tells me to check the SSL boxes for each account.
Mail is also not connecting to any of my outgoing SMTP servers. So, it would seem as if Mail is caught in limbo.
help!
Jerm!
macbook pro 2.66
10.6.2
I have also done a repair permissions, and zapped p-ram... still stuck on offline mode.
When I look at the Connection Doctor it just tells me to check the SSL boxes for each account.
Mail is also not connecting to any of my outgoing SMTP servers. So, it would seem as if Mail is caught in limbo.
help!
Jerm!
macbook pro 2.66
10.6.2
Comments
Do all of your accounts use the same outgoing (SMTP) server? Do you have the same issue with both sending and receiving mail? Does your web browser work?
nope, different SMTP servers.. I have no other network issues on this machine. Internet is fine. In fact the Connection Doctor in Mail says "mail was able to connect to the internet" but all of the accounts are red with connection issues. Both incoming and outgoing servers.
Can you receive e-mail?
No, I not receive or send on any of my accounts. (2 gmail IMAP accounts, 1 roadrunner POP3 account.)
I just tried to remove the com.apple.mail.plist file and start fresh with Mail.. no dice. I set up the new account, no connections.
If so, have you tried going to dotMe and checking mail there?
.me.com
Can you browse the internet with Safari?
If so, have you tried going to dotMe and checking mail there?
.me.com
Internet connection is fine.
They are not mobile me accounts. But, yes, I can access email directly via gmail web access.
At this point we know it's not an SMTP problem. I'm wondering if you're having a firewall or proxy issue. Can you try this Mac at another location, on a different network?
Have already tried 3 wifi networks, 1 straight cat 5, and my Sprint USB Aircard. All with no luck.
Damn. So do all the accounts show as "offline" in Mail? What happens if you select Mailbox/Take All Accounts Online, and then click Get Mail? Do you get any sort of message, or do the accounts just go back offline?
No matter what action I take, all accounts remain offline with the little lightning bolt icon next to them. Like I said above, connection doctor says servers cannot connect and to check SSL settings, all of which I am positive are set correctly. I have tried turning off ssl, no luck. The most frustrating thing is that this started happening out of the blue, no system changes of any type on my part. I even tried to re-install mail with the 10.6.2 combo updater last night. STILL no help.
I am thinking at this point maybe I should just do a fresh OS install, and migrate back with my time machine drive.
Personally I would not reinstall OSX. This almost never fixes anything that you could not have fixed some other way far more easily, and is a huge time consuming headache.
Another thought: Try creating a new user, and set one of your Mail accounts up in that.
I have gone as far as disabling all accounts, closing mail, restarting, and re-enabling all accounts. No change. This is insane. I have seen Mail do some strange things in the past, like automatically enabling rules that I have had disabled, but this makes no sense to me. It is just inexplicably broken.
FWIW, I've never had any major problems with Mail that I can recall, at least not recently. Not sure what that means for you though!
I have another Mac on 10.6.2 in the house which has no problems with email. To the best of my ability, I have checked to see that all network settings match on the 2 machines, and I have flushed the DNS cache on them via terminal. I think my head is going to explode.
ok, here is something interesting.. I installed Thunderbird to use until I can resolve this Mail thing, and strangely, I cannot get Thunderbird to make a connection to my mail accounts either. So,.. this is looking like more of a strange OSX issue than a Mail issue.
I have another Mac on 10.6.2 in the house which has no problems with email. To the best of my ability, I have checked to see that all network settings match on the 2 machines, and I have flushed the DNS cache on them via terminal. I think my head is going to explode.
chalk that up to 3 email apps. Mail, Thunderbird and Entourage will not connect to any servers.
I have also tried making a new user account in OSX and it will not work there either.
Anyways, I feel your pain and have not a friggin clue what your problem could be.
Are you sure that your ISP is not blocking port 25?
Why would they do that?