Practically new iMac quad core freezing....

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imacloonieimacloonie
Posted:
in Genius Bar edited January 2014
Hello all;



First post. First Apple machine

I wish the "transition" was going better.



I got a 27" imac with a quad core i5 3 weeks ago. Since day one, it's been freezing intermittently. Sometimes it's OK for a whole day, sometimes it freezes 6 times a day. After playing with it, I realize that it has nothing to do with the applications I run. Sometimes it will freeze just sitting on the desktop. Of course I tried some stuff like removing it from the internet thinking it's an intrusion but no luck. I toke it back to the store and of course it didn't freeze there for 8 hours so they gave it back after they "changed somethings in the configuration"

Anything typical with these??? It is VERY frustrating considering I spent $2500 on it....



thanx

Comments

  • Reply 1 of 3
    jbrashearjbrashear Posts: 1member
    Let me know if you find anything out. I have a new MBP and iMac 27" QC5. Both are running the same set of applications, services, etc. The iMac has started freezing while I am working ... sometimes it looks like I need to force quit applications ... other times it doesn't give me any signs. Regardless, nothing after that will work. I always have to hard reset. I've not had a single issue with the MBP.
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  • Reply 2 of 3
    dr millmossdr millmoss Posts: 5,403member
    Very likely a hardware issue, more often than not, bad RAM. I'd have Apple look at it.
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  • Reply 3 of 3
    imacloonieimacloonie Posts: 2member
    Quote:
    Originally Posted by Dr Millmoss View Post


    Very likely a hardware issue, more often than not, bad RAM. I'd have Apple look at it.



    I did 3 times as of today. I got lucky and it froze down at the apple store. I got a refund on it

    Got a mac mini instead

    Then went to tigerdirect and built an i720 quadcore PC with 12gb ram and dual 28" lcd all for the same money I paid for the 27" imac....
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