Dodos, Einstein & Ding Dongs
Dear Apple Corporation and Whomever else reads this,
\tIt seems to me that the garage Apple Computer I grew up with has gone the way of the Dodo bird, Albert Einstein, and the original cream filling of Ding Dongs. Extinct, Gone, and Replaced with a bland corporate tastless filling.
First off I would like to say that I have been a very loyal Apple customer and supporter ever since my first computer, an Apple IIc (which I had to forego TV for 1 year in order to earn), and Secondly, I would like it to be known that I am extremely happy with all of the service Apple Computer has offered me in the past with any of my hardware issues, especially considering my current physical location. My iMac and I currently Live on the island of Roatan, about 35 miles off the coast of Honduras. It should be mentioned that Daniel Jasso has fulfilled his Apple Corporation duties faithfully.
Now to the case at hand. The graphics card of my Intel 24? iMac bought in 2008, decided to malfunction and become in need of repair. Smartly I had purchased and extended AppleCare warranty, just for this situation. Upon explanation by Daniel Jasso of my obligations to that contract, I accepted without question my responsibilities and shipped my Mac from Roatan to Florida to California (because it had to be hand delivered to the store) and back after supposed repairs for a personal cost of $750. Ok, cool not a problem. Except?
A few days later the EXACT same problem occurred again, and again I am unable to use my wonderful iMac. No problem, I?ll call Daniel and explain the current situation and the Apple Computer I know and Love for all these years will of course will recognize a faulty repair, accept responsibility and have it repaired yet again at no expense to this loyal customer. Alas! I have been boondoggled by a tried and true used car dealership trick of the bait and switch, all at the hand of giant multi-national Apple Corporation, which has somewhere in the recent past taken over the trusted garage-band Apple Computer.
Instead what the corporate drone at AAPL told me was that I was again responsible for the shipment of the unit to an AAPL certified center for repair. Not that I was looking for it, but try for the Steves? sake to understand my extreme situation, location and long time supposedly valued customership and support, even in the ugly times, and work out some sort of exception to the AAPL ?rules?, which we all know can be broken at will and whim, and accept the miniscule financial responsibility to have it re-repaired. Nope. Nada. Zilch. Suck an egg. No se puede. Mañana. (insert your favorite stonewalling, no responsibility immature statement here).
While of course I will still be a loyal Apple Computer owner in heart & mind, at least it is clear now that my worthless, foundless, non-existent, digital money is going to the coffers of AAPL. May the gods of Mount Goldman-Sachs bless your stocks continual, perpetual splitage.
RIP Apple Computer (1977-2010)
Live long and prosper AAPL Corp. (2010-to infinity and beyond!)
\t\t\t\t\t\tEJ Proctor
\tIt seems to me that the garage Apple Computer I grew up with has gone the way of the Dodo bird, Albert Einstein, and the original cream filling of Ding Dongs. Extinct, Gone, and Replaced with a bland corporate tastless filling.
First off I would like to say that I have been a very loyal Apple customer and supporter ever since my first computer, an Apple IIc (which I had to forego TV for 1 year in order to earn), and Secondly, I would like it to be known that I am extremely happy with all of the service Apple Computer has offered me in the past with any of my hardware issues, especially considering my current physical location. My iMac and I currently Live on the island of Roatan, about 35 miles off the coast of Honduras. It should be mentioned that Daniel Jasso has fulfilled his Apple Corporation duties faithfully.
Now to the case at hand. The graphics card of my Intel 24? iMac bought in 2008, decided to malfunction and become in need of repair. Smartly I had purchased and extended AppleCare warranty, just for this situation. Upon explanation by Daniel Jasso of my obligations to that contract, I accepted without question my responsibilities and shipped my Mac from Roatan to Florida to California (because it had to be hand delivered to the store) and back after supposed repairs for a personal cost of $750. Ok, cool not a problem. Except?
A few days later the EXACT same problem occurred again, and again I am unable to use my wonderful iMac. No problem, I?ll call Daniel and explain the current situation and the Apple Computer I know and Love for all these years will of course will recognize a faulty repair, accept responsibility and have it repaired yet again at no expense to this loyal customer. Alas! I have been boondoggled by a tried and true used car dealership trick of the bait and switch, all at the hand of giant multi-national Apple Corporation, which has somewhere in the recent past taken over the trusted garage-band Apple Computer.
Instead what the corporate drone at AAPL told me was that I was again responsible for the shipment of the unit to an AAPL certified center for repair. Not that I was looking for it, but try for the Steves? sake to understand my extreme situation, location and long time supposedly valued customership and support, even in the ugly times, and work out some sort of exception to the AAPL ?rules?, which we all know can be broken at will and whim, and accept the miniscule financial responsibility to have it re-repaired. Nope. Nada. Zilch. Suck an egg. No se puede. Mañana. (insert your favorite stonewalling, no responsibility immature statement here).
While of course I will still be a loyal Apple Computer owner in heart & mind, at least it is clear now that my worthless, foundless, non-existent, digital money is going to the coffers of AAPL. May the gods of Mount Goldman-Sachs bless your stocks continual, perpetual splitage.
RIP Apple Computer (1977-2010)
Live long and prosper AAPL Corp. (2010-to infinity and beyond!)
\t\t\t\t\t\tEJ Proctor
Comments
Dear Apple Corporation and Whomever else reads this,
It seems to me that the garage Apple Computer I grew up with has gone the way of the Dodo bird, Albert Einstein, and the original cream filling of Ding Dongs. Extinct, Gone, and Replaced with a bland corporate tastless filling.
Man, sounds like someone got up on the wrong side of the bed.
BTW, interesting analogy on the ding dong, but don't you know that the cream filling of Ding Dongs is a special chemical that LASTS FOREVER and could survive a nuclear war... perhaps Apple is the same?