Movies won't sync to iPhone

in iPod + iTunes + AppleTV edited January 2014
I just updated my iTune to the new version, and I tried to sync some movies to my iPhone, but it says that the iPhone can't read the file. It is a MP4 file, and the weird thing is it played the movies befor I did the update. I tried the convert to iPhone file in advanced tab, but it said there was an error and couldn't convert it. I allso don't understand why the sync checked box option is not there anymore, that is how it used to work for me. Sorry for the long message, but this is really anoying and would really love the help. Thanks all!
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