can't print???

in Genius Bar edited January 2014
I have the soft ware loaded in the computer for two printers, epson and a canon, my chooser will not show either. Any ideas???? <img src="confused.gif" border="0">


  • Reply 1 of 3
    allinoneallinone Posts: 279member
    Printers not on?

    Cables not connected?

    Extensions disabled in Extension Manager control panel?
  • Reply 2 of 3
    Check the Apple System Profiler to see if they show up on the USB bus.
  • Reply 3 of 3
    First of all, if you are using the chooser, I hope you have the classic drivers loaded. If you are using a classic prgram under OS10 then you have to have the OS10 driver loaded.

    Recently I had some trouble with classic applications showing me my printers, but not actually saving the preferences when I selected different ones. Reinstalling the system and drivers fixed the problem.

    And, lastly, if you have the classic system on a different partition, then make sure you are installing the classic drivers there.

    Just out of curiousity, what kinbd of printers are they?

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