help with router settings for "back to my mac"

Posted:
in Genius Bar edited January 2014
have cisco 4200 router dual band simultaneous both 2.4 and 5.0 set up



macbook c2d lion 10.7.2 on the 2.4 network



trying to set up back to my mac with iCloud

get error message



"back to my mac may be slow because NAT Port mapping (NAT-PMP) or universal plug and play

(UPnP) is turned off on your router"

"Turn on NAT-PMP or UNnP"





but under administration tab

UPnP is "enabled"



is there a way to test "back to my mac)



any help appreciated

thanks

Comments

  • Reply 1 of 3
    I am not familiar with that particular router (or back to my Mac ), but according to Cisco/Linksys support pages, some new firmware was released in September that fixes some issues on the 4200, UPnP is mentioned...



    Make sure you are running the latest firmware on the Router and try again.
  • Reply 2 of 3
    nofeernofeer Posts: 2,422member
    Quote:
    Originally Posted by argonaut View Post


    I am not familiar with that particular router (or back to my Mac ), but according to Cisco/Linksys support pages, some new firmware was released in September that fixes some issues on the 4200, UPnP is mentioned...



    Make sure you are running the latest firmware on the Router and try again.



    when i get home i will try that

    thanks
  • Reply 3 of 3
    nofeernofeer Posts: 2,422member
    got some help from cisco to upgrade, i enabled above but back to mac says it still will be slow

    i will keep trying

    how would you test back to my mac?



    do i need my laptop on an outside network and access my home computer?



    after firmware upgrade



    DID A REBOOT AND IT WORKED

    no warnings next to "back to my mac"

    thanks soooo much
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