iTools password

in Genius Bar edited January 2014
I can log onto iDisk using the iDisk command from the Go menu using my user name and password just fine. However, when I try to bring up the webpage for iTools, I can't remember my password (user name is the same) and I can't figure out how to change it. This is really annoying since it means that I can'twork on my iDisk homepage, other than adding/subtracting files by working with the iDisk folder on my desktop. Anyone know how to change an iTools password?


  • Reply 1 of 4
    stimulistimuli Posts: 564member
    iTools/iDisk password are the same (?)
  • Reply 2 of 4
    nebagakidnebagakid Posts: 2,692member
    The iDisk and the iTools password are in fact the same, just log in to iTools with the same password that you used for your iDisk
  • Reply 3 of 4
    paulpaul Posts: 5,278member
    the problem is that he cannot rmemeber his password.... it is saved when he uses the "go" command, but in the web browser he needs to type it in and he doesnt know it...

    I believe that there is a link for a forgotton password on the iTools login page... all you need to know is your user name and date of birth and then you will be prompted to enter the answer to your "secret question" after you do this correctly, you will be able to change your password...


  • Reply 4 of 4

    You're right. I actually lost my iTools password and couldn't remember it, so I was in a real pickle. But I found my password sheet (yes, a gross security violation, but I can't remember dozens of passwords). Now, if only that stupid iDisk homepage were easier to set up...
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