Flat Imac RAM problem

in Genius Bar edited January 2014
I just installed 512 RAM into a new Imac 800.... however the computer is not recognizing the memory, and in the system profiler it says that the ram is "Not Compatible". I'm pretty sure that I ordered the correct type of RAM, does anybody have an idea as to what is the problem?


  • Reply 1 of 1
    ghost_user_nameghost_user_name Posts: 22,667member
    Exactly what type of RAM did you get? And did you get it from a reputable reseller?

    Apple computers are very picky about RAM. If you put in a slower or under-spec'd chip, it'll barf on you. This was a big issue in the infamous firmware update last year, but most of the retailers were kind enough to replace bad chips they had sold recently.

    [ 05-14-2002: Message edited by: starfleetX ]</p>
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