Odd Airport base station problem

mr. fantasticmr. fantastic
Posted:
in Genius Bar edited January 2014
Just bought and setup a new v.2 Airport base Station and got everything working just fine. I can get on the internet using my two Airport enabled Macs going through Verizon DSL. However, when I try to use the Software Update, it says it can't connect to the internet!?



Any suggestions? Perhaps it's a port number that needs to be opened in the Base Station setup? But, I would think a port number conflicting with Software Update would be disabled by default.

Comments

  • Reply 1 of 5
    ebbyebby Posts: 3,110member
    Try software update with Netscape/IE/AOL open in the background. I also had this problem, and it worked for me.
  • Reply 2 of 5
    mr. fantasticmr. fantastic Posts: 123member
    Thanks, that seemed to work.



    However, I have another problem - FTP.

    When uploading any file via FTP it won't go through. I cannot upload FTP through Airport! There is no port settings in the Airport Admin utility so I have no idea how to check if FTP is disabled by default. No knowledge base articles either.
  • Reply 3 of 5
    ebbyebby Posts: 3,110member
    Whoa, now this is freaky. :eek: Belive-it-or-not, I just realized I also have a problem with FTP. I don't know how long this has been going on. But I can log in, upload and everything, but I can't use the web anytime after that. (Until I change my IP address.) Are you using Fetch? (If so, what wersion.) I'm thinking it may be a software thingy. <img src="graemlins/bugeye.gif" border="0" alt="[Skeptical]" />
  • Reply 4 of 5
    mr. fantasticmr. fantastic Posts: 123member
    [quote]Originally posted by Ebby:

    <strong>Whoa, now this is freaky. :eek: Belive-it-or-not, I just realized I also have a problem with FTP. I don't know how long this has been going on. But I can log in, upload and everything, but I can't use the web anytime after that. (Until I change my IP address.) Are you using Fetch? (If so, what wersion.) I'm thinking it may be a software thingy. <img src="graemlins/bugeye.gif" border="0" alt="[Skeptical]" /> </strong><hr></blockquote>



    I'm using both GoLive and Fetch - neither will work. I believe that you have to assign the IP to port mapping in the Admin Setup Utility. However, I have no idea what the publc and private port numbers are or should be.
  • Reply 5 of 5
    martyrartmartyrart Posts: 3member
    The ftp thing is easy! I had this problem early on and thankfully someone knew what the problem was already. I don't know why Apple hasn't addressed this issue more clearly.



    You must set the base station to passive ftp in the base station utility. There is a checkbox for it. And just to be sure go to the Network prefs panel of OS X and under the airport settings/proxy set that to passive ftp.
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