Brand New 13' Macbook Pro Freezing On Videos

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Posted:
in Genius Bar edited January 2014
Hello, i have an i5, HHD, And 4 Gb Of Ram, when i run a video on quicktime it chops frames... meaning it will play smoothly, and than skip. i've checked the ram, and more than half of it is avaliable, also, my cpu is only running at 20%.



i don't have any other programs open either, but it still skips.



the video i am using is 720p filmed at 60 frames per second.



please tell me what the problem is so i can fix it

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  • Reply 1 of 1
    Marvinmarvin Posts: 15,585moderator
    Quote:
    Originally Posted by Phill View Post


    the video i am using is 720p filmed at 60 frames per second.



    What is the bitrate of the movie and what video format?
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