Mac mail problems?

Posted:
in Genius Bar edited January 2014
I am having some substantial problems with my POP e-mail account connected to my website. While I can receive e-mails with no problem, the messages I send are headed as follows:



From: Kirsten Dykstra, Owner/Distributor <[email protected]>

Date: Tue Aug 20, 2002 06:52:20 PM US/Eastern

To: [email protected]

Cc: [email protected], [email protected], [email protected]

Subject: testing



Now, here is what a recipient on the other end sees:



From: [email protected], [email protected], Owner/

Distributor <[email protected]>

Date: Tue Aug 20, 2002 06:52:20 PM US/Eastern

To: [email protected]

Cc: [email protected], [email protected], [email protected]

Subject: testing



The "from" field on the addressees end is completely incorrect. Somewhere in transmission two invalid addresses have been added in front of my correct one. Can you guess which one the recipients are replying to? Needless to say, this is not a good situation for my business e-mails.



I have repeatedly contacted the hosting provider about this issue, and have not been given the same speedy service to my queries that I had prior to signing-up for service. It is always assumed that I have done something wrong on my end (even though all of my other POP accounts work fine) and/or that I use Outlook, when I use Mac mail. I end-up wasting more time trying to get instructions for my particular mail client.



From: Apache <[email protected]>

As it is, this is the address that comes to me when they do reply, but the reply to address is as follows:

[email protected]



Grrr...



Thanks for any assistance anyone can pass along.

Comments

  • Reply 1 of 1
    pevepeve Posts: 518member
    it sounds like a smtp-problem of your mail-host.



    do you know anybody with the same mail-host.

    ask if they have similar problems.

    put some presure on your mail-host.

    either they fix it or you switch company.
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