Web hosting problem, or MacMail issue?

in Genius Bar edited January 2014
Hey all,

I have been having "issues" with my e-mail account connected to my business website.

I have several different e-mail accounts through my MacMail client, and all are mostly trouble-free (I have 2 mac.com addresses and one from my ISP, in addition to the business website e-mail address), but I have had nothing but trouble with the business e-mail (which is not *good for business*). I am constantly receiving the following error messages:

[quote]This message could not be delivered and will remain in your Outbox until it can be delivered. The reason for the failure is: The connection to the server

smtp.partytoysr.us on port 25 timed out..<hr></blockquote>


[quote]Fetch Error:

Couldn?t connect to POP host named pop3.partytoysr.us.<hr></blockquote>

Frequently it takes over an hour for any e-mail message to leave my outbox, and incoming messages have been very slow at times too. Does having dial-up (since that is the only internet access available in our area at this time) have anything to do with my troubles? None of the problematic messages are anything but text, and messages with nearly a MB of photos send within a minute or two from all my other addresses.

Also, I have noticed that my site pages load slowly, incompletely, or not at all in recent days. Is this related to a server issue on the web host's end?

Thanks in advance,

Kirsten :confused: <img src="graemlins/hmmm.gif" border="0" alt="[Hmmm]" />


  • Reply 1 of 5
    Just bumping this up for a little input, thanks!
  • Reply 2 of 5
    rick1138rick1138 Posts: 938member
    It's your webhost.
  • Reply 3 of 5
    [quote]Originally posted by Rick1138:

    <strong>It's your webhost.</strong><hr></blockquote>

    That's what I thought, and that seems to be the general consensus of everyone I asked. Looks like webworkzcentral will be refunding my $36 (under their 30 day money-back policy) and I will be going elsewhere. Their customer service is awful, so I considered leaving, but now I have a valid reason to do so.

    Thanks a ton for your response!

  • Reply 4 of 5
    Seeing as how I am planning to change web hosts, can anyone give me any recommendations? I am interested in any of the following: MCINC.com, itsamac.com, and macwebserve.com. Has anyone had any experience with any of these hosts (good or bad) that they can pass along?

    I would also be interested in a "non Mac" provider, but I found with webworkz (which was supposed to be Mac friendly) that there was often a breakdown of communication between myself and their customer "service" reps, and that often it was assumed that I use a PC, even when I would preface my messages with info regarding my mail client and/or platform (info which was also included in my customer file). I am willing to pay a bit more to not have to waste time with providers that automatically assume that I am on a PC, since "time is money," and I don't have either to waste.


  • Reply 5 of 5
    Hostway.com is a good non-mac provider,I am using them currently,but am looking to host my site on Macs,mainly because I know more about Apache than I do other Unix systems,although they are very similar,and the fact that Hostway assumes you are connecting from a PC.But overall I have only had to contact customer service a couple of times over the last year.
Sign In or Register to comment.