HP Deskjet Printer Issue

dave k.dave k.
Posted:
in Genius Bar edited January 2014
Hello,



I have an HP Deskjet 970 printer. I am using Mac OS X (10.2). My problem is that the printer setting always default back to standards.



I like to print in Grayscale, draft mode. Everytime I print, my printer dialog box goes back to normal print in color. I have tried numerous times to set the setting that I want as default. But everytime, they change back.



This driving me crazy. Has anyone else experience this with HP printer? I have already tried the newest HP driver (2.0e) without success.



Any insight would be appreciated.



Thanks



Dave

Comments

  • Reply 1 of 4
    alcimedesalcimedes Posts: 5,486member
    i've found a few of my apps. have a hard to impossible time remembering their default settings. haven't found an answer yet. sorry man.



    -alcimedes
  • Reply 2 of 4
    casecomcasecom Posts: 314member
    I had the same issue (with deskjet 812c) ... under 10.1 I always had to select my "Custom" set every time I printed.



    Under 10.2, I went to File > Print and selected Draft, Grayscale, Black Only, etc. Then I selected the "Presets" popup menu, went to "Save" and named it "Black and White." Then when I go to print again it's set to "Black and White." although under Presets "Standard" is still available.



    This is under 10.2.1 and driver 2.0e ... does this not work for you?



    [ 10-02-2002: Message edited by: CaseCom ]</p>
  • Reply 3 of 4
    defiantdefiant Posts: 4,876member
    <a href="http://h20015.www2.hp.com/en/softwareDownloadIndex.jhtml?reg=&cc=&softitem=dj-7357-2&prodId=hpdeskjet918369&lc=en&sw_lang=en"; target="_blank">link to driver software 2.0e</a>
  • Reply 4 of 4
    dave k.dave k. Posts: 1,306member
    [quote]Originally posted by CaseCom:

    <strong>I had the same issue (with deskjet 812c) ... under 10.1 I always had to select my "Custom" set every time I printed.



    Under 10.2, I went to File &gt; Print and selected Draft, Grayscale, Black Only, etc. Then I selected the "Presets" popup menu, went to "Save" and named it "Black and White." Then when I go to print again it's set to "Black and White." although under Presets "Standard" is still available.



    This is under 10.2.1 and driver 2.0e ... does this not work for you?



    [ 10-02-2002: Message edited by: CaseCom ]</strong><hr></blockquote>





    Unfortunately not. The custom save setting does come up, but the actual print setting are still default setting.



    Does anyone know where if the setting are saved in a prefernce or something?



    Thanks again.
Sign In or Register to comment.