New iPad2 Home button has stopped working?

in iPad edited January 2014

Bought Mom a new iPad2 for Mother's Day and the Home button has stopped working?


Tried rebooting - double key

tried restoring

tried turning off triple home option...


  • Reply 1 of 3
    haarhaar Posts: 563member
    goto the genius bar... that is what it is used for... seeing how it is new. .. goto the nearest apple store... it is under warranty...
  • Reply 2 of 3
    relicrelic Posts: 4,735member
    If you don't live near an Apple store like most of us, Apple will send out a box with a UPS pick-up-date. It takes about a week but you'll get a fixed iPad back in time.
  • Reply 3 of 3
    not1lostnot1lost Posts: 136member

    Thanks, I took it back to the store and they gave me a new one. even put another screen shield on it for me. seems this is a problem that shows up from time to time....

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