iTunes 10.6.3 hanging

Posted:
in Genius Bar edited January 2014


Does anyone out there know what app or software program is causing iTunes 10.6.3 to hang indefinitely. I am running a 6 month old Macbook pro running Lion with all the most recent updates for all programs and apps. When it does this everything goes into super slow mo. My cursor is the only thing in the present moment but have to wait anywhere up to 5 minutes for anything to respond to the cursor. I can shut down iTunes by holding the cursor over iTunes in the upper left, wait 5 minutes, sub menu opens up, click on Quit and wait another 5 minutes, then iTunes shuts down and everything is back to normal. HELP!

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