OFFICIAL: Photosmart drivers are BAD for Jaguar!!!!
Just got this note from Hewlett Packard. Can anybody tell me how to UNINSTALL the drivers without the original installer?? (the link to the "workaround" doesn't go anywhere at this time)
ISSUE: When the driver for any of these products is installed on Mac OS X v.10.2.2, overall system performance will continually degrade over time. Under certain conditions, a "kernel panic" may result, forcing a restart.
Affected products include: Photosmart printers, Scanjet scanners, as well as PSC and Officejet all-in-one devices. HP Deskjet printers are not affected by this issue.
SOLUTION: Apple and HP have identified the causes of the incompatibility and are working closely together on a solution at this time.
WORKAROUND: Click here to link to BPM30190, HP Products - Mac OS X v 10.2.2: Potential Workaround for HP Product Incompatibility
SUMMARY: When using Mac OS X v.10.2.2, only uninstalling the HP driver will return system performance to previous levels. Restarting the computer or reinstalling the driver will not fix the issue.
Using HP Photosmart, Scanjet scanner, PSC, and Officejet all-in-one products with earlier versions of Mac OS X (for example, Mac OS X v.10.2.1) will not produce this behavior.
NOTE: Please refer to this page for further updates.
<a href="http://h20000.www2.hp.co"; target="_blank">http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpm30189</a>;
[ 12-07-2002: Message edited by: drewprops ]
[ 12-07-2002: Message edited by: drewprops ]</p>
ISSUE: When the driver for any of these products is installed on Mac OS X v.10.2.2, overall system performance will continually degrade over time. Under certain conditions, a "kernel panic" may result, forcing a restart.
Affected products include: Photosmart printers, Scanjet scanners, as well as PSC and Officejet all-in-one devices. HP Deskjet printers are not affected by this issue.
SOLUTION: Apple and HP have identified the causes of the incompatibility and are working closely together on a solution at this time.
WORKAROUND: Click here to link to BPM30190, HP Products - Mac OS X v 10.2.2: Potential Workaround for HP Product Incompatibility
SUMMARY: When using Mac OS X v.10.2.2, only uninstalling the HP driver will return system performance to previous levels. Restarting the computer or reinstalling the driver will not fix the issue.
Using HP Photosmart, Scanjet scanner, PSC, and Officejet all-in-one products with earlier versions of Mac OS X (for example, Mac OS X v.10.2.1) will not produce this behavior.
NOTE: Please refer to this page for further updates.
<a href="http://h20000.www2.hp.co"; target="_blank">http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpm30189</a>;
[ 12-07-2002: Message edited by: drewprops ]
[ 12-07-2002: Message edited by: drewprops ]</p>
Comments
I -do- know that the OS X version of the Photosmart drivers lack a LOT of the functionality of the OS X version.
My system's been a little kooky, but I never suspected that the print driver might be to blame. Just going to the Print Center won't serve to totally uninstall all of the Photosmart drivers will it?
go <a href="http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpm30190"; target="_blank">here</a> for assistance.
HTH
I'm not sure if I'm suffering with the typical symptoms of this bug, but I have noticed my iBook getting funky over the course of the day. I noticed that MacFixit had a report about this as well....
Hope other folks can find this information helpful!
D