botched 10.2.3 download

paul

my friend tried to d/l 10.2.3 but it crashed midway during the download (we think).... now the about this mac box says 10.2.3 but all of the logs show that the update wasn't completed... also s/w update will not let her re-download the update.... best course of action?

greg123

[quote]Originally posted by Paul:

<strong>my friend tried to d/l 10.2.3 but it crashed midway during the download (we think).... now the about this mac box says 10.2.3 but all of the logs show that the update wasn't completed... also s/w update will not let her re-download the update.... best course of action?</strong><hr></blockquote>



After a crash, you will need to use the stand-alone installer... Make sure to attempt all such things which are in Apple's documentation... Since they stated such, I'm guessing that's what you're seeing... If you've already tried such, then you might have to wait for a better answer

ghost_user_name

Delete the MacOSXUpdate10.2.3.pkg package from the /Library/Receipts folder and try Software Update again.



If it still won't catch it, wait for the standalone installer to be released (very likely tomorrow) and try installing it manually.



If it won't install through Mac OS X's default Installer.app, you should then try installing it via the app called Pacifist. Though, if you choose to use Pacifist, you should IMMEDIATELY use Disk Utility's "Repair Disk Permissions" on the startup volume after it is installed (and before restarting). I say this because Pacifist has botched permissions for me several times in the past.

paul

[quote]Originally posted by Brad:

<strong>Delete the MacOSXUpdate10.2.3.pkg package from the /Library/Receipts folder and try Software Update again.</strong><hr></blockquote> did that, no dice (im not completely helpless you know )



<strong> [quote]If it still won't catch it, wait for the standalone installer to be released (very likely tomorrow) and try installing it manually.</strong><hr></blockquote>yup thats what i told her to do.. also i told her to delete the .plist s associated with the sw update app and then reboot... still no luck



<strong> [quote]If it won't install through Mac OS X's default Installer.app, you should then try installing it via the app called Pacifist. Though, if you choose to use Pacifist, you should IMMEDIATELY use Disk Utility's "Repair Disk Permissions" on the startup volume after it is installed (and before restarting). I say this because Pacifist has botched permissions for me several times in the past.</strong><hr></blockquote>



didnt think that far ahead... hopefully i wont have to.



thanks for the speedy help... im hoping to have this resolved before she comes home from college so she can use the school's connection to d/l the 50 mb update...



also is there anyway to tell for sure whether or not 10.2.3 is installed?

ghost_user_name

[quote]Originally posted by Paul:

<strong>also is there anyway to tell for sure whether or not 10.2.3 is installed?</strong><hr></blockquote>Well, not really unless you want to see <a href="http://forums.appleinsider.com/cgi-bin/ultimatebb.cgi?ubb=get_topic&f=5&t=001784"; target="_blank">my lsbom thread</a> and check the modification dates of a bunch of those files on your system. I believe the installer installs the files in the same order as that list. So, if you check a few files at the beginning of the list, in the middle, and at the end, that should give you a good idea of how far the installation progressed.

paul

uhhh i just checked a few of the modification dates of those files on MY machine (which i had thought was updated to 10.2.3 all the way) and some of them are as old as 12/7/02 or so... and they are only as new as 12/15/02 or so <img src="graemlins/bugeye.gif" border="0" alt="[Skeptical]" />



what is up???



oh and deleting the plists isn't a bad thing is it? they will just be rebuilt on the next application launch... right?

ghost_user_name

Well, I don't know about the dates. I think they should match whatever were the dates in the install package and they could easily be a few days old. If you open the receipt it in Pacifist, you will see the modification dates. At first glance, there appears to be a wide range of dates. Mail.app, for example, has mod dates mostly on 11/18/02. The mach_kernel itself is dated 12/14/02. The HIToolbox framework has 12/18/02 and 12/04/02 on various files.



The plists are simply preference files. If you delete one for an app, that app will just revert to its default settings and regenerate the plist on the next run.

paul

cool thanks... thats what i thought...



and it seems as if the installer did complete... probably just crashed in the optimization phase... oh well

defiant

my 10.2.3 install did also crash..

I was using the Software Update Installer. He crashed in the optimization phase (everything crashed, I came right back to my desktop with no apps running).

I then reinstalled 10.2.3 because I had already saved it over the menu in SU... now I'm repairing permissions. hope it all works out.



[ 12-20-2002: Message edited by: Defiant ]</p>

spiffster

Can't you just download the update from the Apple site?

defiant

not out. yet.

belle

Try <a href="http://apple.speedera.net/download.info.apple.com/Apple_Support_Area/Apple_Software_Updates/Mac_OS_X/downloads/061-0242.20021219.mMD36/2Z/MacOSXUpdate10.2.3.dmg.bin"; target="_blank">this</a> link. Should download the .bin. Hopefully. Maybe.

defiant

it does. 49.7 MB



editos:



[ 12-20-2002: Message edited by: Defiant ]</p>

ghost_user_name

MacUpdate.com has a different link for the combo updater to 10.2.3.



<a href="http://wsidecar.apple.com/cgi-bin/nph-reg3rdpty1.pl/product=02206&platform=osx&method=sa/MacOSXUpdateCombo10.2.3.dmg.bin"; target="_blank">here</a>



This one is about 59 MB.