cd-drive won't work

in Genius Bar edited January 2014
I have an old iMac graph 500 mhz DV+ special edition (if i remember correctly) with a slot loading cd-dvd drive

but it won't work anymore. I had this problem a while ago allready but after 1 restart it was fine again, now I restarted 4 times and it still doesn't work. Anything I can update orrso to make it work again properly ??

mas os 10.2.3

<img src="graemlins/hmmm.gif" border="0" alt="[Hmmm]" />


  • Reply 1 of 4
    defiantdefiant Posts: 4,876member
    what do you mean with "it doesn't work anymore" ?

    ? do the cd's mount on the mac ?

    ? have you tried another cd ?

    ? does the drive spit them out ?

    ? etc
  • Reply 2 of 4
    It doesn't want to take the cd's. I can't put them in the drive, it just blocks, it doesn't "eat" the cd's if you know what i mean
  • Reply 3 of 4
    defiantdefiant Posts: 4,876member
    not yet, no. is it like "stuck" in the drive ?
  • Reply 4 of 4
    well, when i try and put the cd in the slot nothing happens, normally it makes a sound and "accepts" the cd, but nothing happens, I guess i could push it in but i'm afraid that would make thing worse

    get it now ?
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