Crashplan won't connect to the network

hellfirehellfire
Posted:
in Mac Software edited January 2014


Hi


 


I installed Crashplan on my iMac this week but I am unable to get it to connect with the internet so it won't back up. Crashplan support suggested deleting the app and reinstalling, which I did but it still does not connect with the network.


 


As far as I know I have no network issues. Everything else is happily talking to the internet. I don't have the firewall turned on either. 


 


I'm now at a bit of a loss over this. Is there something in Crashplan that requires a setting which is different to other applications? i can't find any reference to this on the Crashplan site


 


has anyone else had this problem and, if so, did you manage to solve it?


 


Many thanks

Sign In or Register to comment.