I can't open my website in my browser

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Posted:
in Genius Bar edited January 2014


I have a problem loading up my website I created through wordpress.  I uploaded a new theme to the site and now my mac book won't open the site in my browser even though I can open it on my phone and on other computers.  I have cleared out all my search history and tried different browsers - firefox, google chrome, and safari turned the computer and the modem on and off.  Is there anything else I can try?

Comments

  • Reply 1 of 4


    All browsers, no extensions, and all the proper plugins?


     


    What does it look like? Is it a blank page or does the page not load at all (with the browser itself giving you the error)?

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  • Reply 2 of 4

    Quote:

    Originally Posted by Tallest Skil View Post


    All browsers, no extensions, and all the proper plugins?


     


    What does it look like? Is it a blank page or does the page not load at all (with the browser itself giving you the error)?





    The site name comes up on the tab and the information at the bottom of the page says transferring data from the site but it never gets any further than that.  It is the same for the admin site which only gets as far as the log in page.

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  • Reply 3 of 4


    Have you talked to WordPress about this or seen/read of any similar trouble with the same theme on others' sites? 


     


    Tried a wholly different device or a computer in a different location?

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  • Reply 4 of 4


    The website does open on other computers it is just my macbook that has a problem with it.  It is also the computer I used to change the theme hence I thought it was probably a problem with the macbook having stored an old version of the site somewhere that is now confusing it.   Looking at the help section on wordpress is a good idea though.  I will do that now.  Thanks for that.

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