What does Error -1003 Mean?

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Posted:
in Genius Bar edited January 2014
I have a G3 PowerMac with Netscape 4.7 Communicator. I wanted to upgrade to Netscape 7.01 and downloaded it; when I initiated the installation protocol I received message "Installation failed due to error; -1003 " . Do I have to take the Mac in for expert assistance, or can someone suggest a remedy I can do?

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  • Reply 1 of 11
    Moving to the Genius Bar...
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  • Reply 2 of 11
    defiantdefiant Posts: 4,876member
    What OS are you using ?
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  • Reply 3 of 11
    [quote]Originally posted by Defiant:

    <strong>What OS are you using ?</strong><hr></blockquote>



    OS 9.1
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  • Reply 4 of 11
    der kopfder kopf Posts: 2,275member
    Have you inspected the read me file included with the installer? Have you seen to the fact that all the requirements are met? (I imagine Netscape 7 would desire a good amount of RAM, of Hard Disk space, of processor power, ...) Are other applications running?



    For the record, Netscape lists the following requirements:



    Operating System

    Mac OS 8.6, 9.x (9.1 and later recommended)

    Mac OS X (10.1.x recommended)

    Mac OS 10.2



    Minimum Hardware

    PowerPC 604e 266 MHz

    G3, G4, 64 MB RAM

    72 MB hard drive space



    Maybe the installer file was corrupted during download, ...
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  • Reply 5 of 11
    [quote]Originally posted by der Kopf:

    <strong>Have you inspected the read me file included with the installer? Have you seen to the fact that all the requirements are met? (I imagine Netscape 7 would desire a good amount of RAM, of Hard Disk space, of processor power, ...) Are other applications running?



    For the record, Netscape lists the following requirements:



    Operating System

    Mac OS 8.6, 9.x (9.1 and later recommended)

    Mac OS X (10.1.x recommended)

    Mac OS 10.2



    Minimum Hardware

    PowerPC 604e 266 MHz

    G3, G4, 64 MB RAM

    72 MB hard drive space



    Maybe the installer file was corrupted during download, ...</strong><hr></blockquote>
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  • Reply 6 of 11
    [quote]Originally posted by der Kopf:

    <strong>Have you inspected the read me file included with the installer? Have you seen to the fact that all the requirements are met? (I imagine Netscape 7 would desire a good amount of RAM, of Hard Disk space, of processor power, ...) Are other applications running?



    For the record, Netscape lists the following requirements:



    Operating System

    Mac OS 8.6, 9.x (9.1 and later recommended)

    Mac OS X (10.1.x recommended)

    Mac OS 10.2



    Minimum Hardware

    PowerPC 604e 266 MHz

    G3, G4, 64 MB RAM

    72 MB hard drive space



    Maybe the installer file was corrupted during download, ...</strong><hr></blockquote>
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  • Reply 7 of 11
    Thank you, Der Kopf. I will review the Read Me file that came with the Netscape 7.01 upgrade. But I will say that my PowerMac G3 has 266 MHz, with 164 MB RAM and available hard disc storage of 19 Gigs.

    I still wonder what "error- 1003" means and whether it will help to know.
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  • Reply 8 of 11
    der kopfder kopf Posts: 2,275member
    Well, apparently, there is little information on what that error code is. Are you sure it is -1003? Not, say, -103, or -1030?



    I can find many (all?) errors on <a href="http://www.appleerrorcodes.com/"; target="_blank">this page</a> but not the one you're after. Maybe this page lists only older errors (that have been around since OS 7). I'll have a furthere look.
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  • Reply 9 of 11
    [QUOTE]Originally posted by der Kopf:

    [QB]Well, apparently, there is little information on what that error code is. Are you sure it is -1003? Not, say, -103, or -1030?

    * * * *



    Dear Kopf,

    I wrote it down and got the same number again. I do appreciate your effort. I also had looked up the number on the Apple site. Thank you for helping.

    L, still Wandering
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  • Reply 10 of 11
    der kopfder kopf Posts: 2,275member
    I was thinking, isn't Netscape using a Java front end these days? That might cause some problems if you don't have the latest Java runtime engine. Maybe you should try installing <a href="http://docs.info.apple.com/article.html?artnum=75097&amp;SaveKCWindowURL=http:% 2F%2Fkbase.info.apple.com%2Fcgi-bin%2FWebObjects%2Fkbase.woa%2Fwa%2FSaveKCToHomePa ge&searchMode=Assisted&kbhost=kbase.info.apple.com &showButton=false&randomValue=100&showSurvey=false &sessionID=anonymous%7C163829032" target="_blank">this</a> first. I don't know, I'm just trying.
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  • Reply 11 of 11
    [quote]Originally posted by der Kopf:

    <strong>I was thinking, isn't Netscape using a Java front end these days? That might cause some problems if you don't have the latest Java runtime engine. Maybe you should try installing this[/URL] first. I don't know, I'm just trying.</strong><hr></blockquote>



    * * * *



    This is wandering L. I discussed my problem locally, and was advised to try an Explorer browser, which was available to me. I do not need to upgrade it, so I will try it to connect with the website/program that my Netscape was inadequate for. I thank you, particularly der Kopf, for draying (drehen) it over my problem.
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