Microsoft Outlook not opening in Office 2011

Posted:
in Genius Bar edited November 2014


Help needed. Yesterday when I restarted my Macbook I could not open outlook. It will blink and then disappear. I tried to rebuild the main identity after closing all applications but it said "Your database cannot be rebuilt - 18000".


 


I tried to create a new identity and copy selected folders from Main identity inside it but still after that it could not rebuild this identity. I can see the folder inside main identity which has my email messages but I cannot open because it is not connected to my New identity which I have created.


 


Please help as I really have lots of emails on my outlook now.

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