unlock locked imac

Posted:
in Genius Bar edited January 2014
How would one unlock a locked imac, so that programs such as direct connect can be installed?

Comments

  • Reply 1 of 3
    What exactly do you mean by "locked"?



    Do you mean you don't have permission to install software?
  • Reply 2 of 3
    jambojambo Posts: 3,036member
    Moving to Genius Bar...
  • Reply 3 of 3
    blazernzblazernz Posts: 18member
    I'm assuming you need an administrator password, if this is the case it would be the password you entered to set up the system when you first set up the main user on the machine. If you have forgotten it you can reset your password by booting off CD and selecting reset password from one of the menu's.
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