Poor Online - Pickup at Store Process
My order was processed at 5:48am EDT.
My order for the iPad and a case was processed as single order. At 6:39am I received a "Ready for Pickup" email but is was for the case only.
I live 4 miles from the Apple Store. I went there and there are more employees than customers and plenty of iPads but I could not pickup my iPad as it was not yet been "processed" from the online store. Huh?
Same order, both items are in stock, one is available immediately, the iPad is still not "processed" at 12:52pm EDT.
I'm leaving town at 3pm. My only option if I want to get the iPad for my trip is to cancel my pending order and buy one on site while my credit card has two charges for $900 in play awaiting a formal order cancellation.
Poor, very poor....