Help, Internet Connect/Modem Icon unresponsive, takes 5-10 tries to dial

in Genius Bar edited January 2014
Recently, my iMac/400 (built-in Modem) has developed a problem with connecting to the internet. Normally, I would click the modem icon and select 'connect.' The machine would immediately begin dialing.

Now when I select the 'connect,' nothing happens. So, I have started opening 'Internet Connect' when I want to get online. This doesn't solve anything, but I can atleast see something happening. When I click the connect button on IC (which is active) it becomes grayed out, but nothing else will change that I can see. It stays this way for a few seconds and then returns to its original state. I need to click it multiple times before it will begin dialing PPP. When it does work, it begins to dial as soon as I click the button.

What is going wrong? I there any way I can see more details about what is happening during this pause? I thought it was isolated to my user, but my GF complained that it is also doing it on hers.

Help <img src="confused.gif" border="0">


  • Reply 1 of 2
    os10geekos10geek Posts: 413member
    This happens with my G4 Quicksilver 800 sometimes, especially when it wakes up from sleep. Open a couple folders before you connect, to wake the computer's processor up. Then try dialing.
  • Reply 2 of 2
    kedakeda Posts: 722member
    I'll give that a try, but I haven't seen anything to indicate the the problem is associated w/sleep. <img src="confused.gif" border="0">
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